14/11/2023
I just read (another) post from an equine sales agent, complaining about how buyers have impossible expectations on PPEs and become "hysterical" if one little thing shows up on x-ray (this is paraphrased, so the rant was longer), basically accusing buyers of just being "tire kickers" and wasting her time. I did respond to her post, but I think it bears repeating on a larger platform. Here is my response to her:
I have read your posts about "failed PPE's", hysterical clients, etc., and to a point I understand your frustration. No, there are no perfect horses. There is no guarantee that any horse will STAY sound from moment to moment. However....there is a BIG difference between "the (not so) good old days" of handshake deals/skipping PPE's and today's sales...that is PRICE, PRICE, and PRICE (as the commercial goes). First, the price sellers are asking for horses these days (exorbitant!!!), the price of the sale (commissions, board, care and domestic transport, and quarantine surrounding import/export), and the price of a PPE (which IMHO is absolutely necessary and is not a pass/fail thing in most cases). And here are just a few of the trip-ups from a buyer perspective (I am a professional trainer, but MY clients/students are the people I am working for--buyers--the other side of the coin). It annoys me no end that some (many) sellers will market a horse either with knowledge or suspecting that there may be some performance-limiting issues (or reasonable potential for it), AND ask over $100k (purchase price only! not including any of the other costs mentioned!) for said horse, *and not disclose said issue(s)*; Not even at the point of potential buyer scheduling a PPE and paying for it (can cost in excess of 3k for a complete PPE). Are you hoping the vet will MISS performance-limiting factors?? And THEN, when the issues are revealed on PPE, seller (or agent) is not only unwilling to negotiate price or even acknowledge that there may be an issue, but bullies potential buyer and accuses buyer of being hysterical (many times becoming hysterical themselves), or of trying to use "misleading, misinterpreted" results on PPE to haggle price (what an insult!). Then, turns around after the failed sale and puts horse back on market at original asking price, with no mention of PPE results for the next unsuspecting buyer....hoping that this next poor sucker will forego the PPE or choose a vet who will miss issues. Sorry, but you *might* have some valid grievances against a particular buyer, but the above scenario is WAY MORE common than hysterical buyers. You picked a difficult segment of the horse industry. But, you picked it. Transparency and customer service are SORELY lacking throughout the equestrian industry. "Buyer Beware" is NOT the way we should do things. Let's ALL try to do better.