https://www.advancepet.com.au/contact-us/
https://www.mars.com/about
https://www.mars.com/legal-australia
https://www.mars.com/privacy Office Hours Please note our Consumer Care team are available for response Monday – Friday 8.30am to 4.30pm. In case of emergency or if you are concerned for your pets health and wellbeing please see your Veterinarian. We will endeavour to respond to your query wit
hin 48 hours or please feel free to call us on 1800 640 111
Company Overview:
Mars Petcare is the world’s leading pet food and veterinary care business that strives to make A Better World for Pets® every day. Mars Petcare believes that pets make our lives better and that pet ownership brings joy and benefits which should be accessible to everyone. Mars Petcare has a number of leading brands including PEDIGREE®, WHISKAS®, DINE®, MY DOG®, OPTIMUM™, ADVANCE™, SCHMACKOS®, IAMS™, NUTRO NATURAL CHOICE®, GREENIES™, ROYAL CANIN™, EUKANUBA™. Key specialty brands include the WALTHAM Centre for Pet Nutrition®, a leading scientific authority on pet nutrition and wellbeing. For more information, visit https://www.mars.com/about. House Rules
Mars Petcare welcomes your contribution to this page, but we want to make sure that all “fans” are fair, respect each other and understand the guidelines for participating on this page.
- You need to be a registered member of Facebook and accept Facebook’s Terms of Use to join the conversation.
- Please do not upload pictures of under 18s without consent or any other content which may be deemed inappropriate or irrelevant. Any such content will be removed by the administrators of this page.
- Please don’t attempt to impersonate other people, well known or otherwise.
- Show each other respect. Sexist, racist or homophobic comments will not be tolerated. Swearing, defamation, bullying and any discussion or content featuring illegal activity is not allowed. We may intervene and remove comments that:
- Attack a specific group or any aggressive comments meant to harass, threaten or abuse an individual
- Are excessively-aggressive behaviour to the brand, particularly aimed at an individual within the organisation
- Include swearing, offensive or violent language
- Have hateful or discriminatory content regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
- Spam, link bait or direct users to suspicious content
- Include defamatory images or those likely to offend or disturb
- Contain links or comments containing sexually explicit content material
- Violate copyright or intellectual property rights
- Are commercial solicitations or the promotion of a competitor
- Any posts that directly or indirectly compromise the health or safety of animals
- Any images where animals look distressed or abused
- Any general animal-hating
- Any posts that are defamatory to ADVANCE™ or Mars The administrators of this page will remove any contributions that break our House Rules and Facebook’s Terms of Use. Depending on the severity, the administrators have the right to remove your comments/contributions or ban you from the ADVANCE™ page. Copyright, Plagiarism and Ownership
Before you upload any content, please make sure you own the rights to it e.g. images, video, music etc all need to be your own creation or legally available for you to use. If the administrators suspect you’ve uploaded content that is not legally yours, Mars Petcare will need to remove it, or ask you to provide reasonable evidence of ownership. If such communication is unanswered the post will be removed. For more information, please visit https://www.mars.com/legal-australia.
