02/27/2021
Good morning everyone!
I am so excited to be back at work and to see all my amazing clients happy, wagging tails!
I just want to touch base on scheduling and appointment times.
As of right now I am booking for mid to late March. If your interested in an appointment please let me know or call the shop (don’t forget to request Brie!) at 905-429-2275 and we will try our best to get you booked. Please note, I do have a cancellation list so be sure to book your appointment just in case because we are still booking quickly.
As for appointments, it’s extremely important that you show up on time for your specific appointment time. Being late will put me behind substantially for the rest of the day especially with all our extra precautions in effect. The same goes for pick up. Please pick up within 20 mins of your pick up call so we don’t have an overlapping appointments. If you need extra time please let me know so I can do my best accommodate whatever your needs are.
If you cannot make your appointment, please call 24 hrs ahead of time. I have a wait list for people who are patiently waiting to get in and we would need 24 hour notice to provide that appointment time to my other clients on the wait list.
There is a new policy in effect as well. If you do not show up for your appointment without letting us know you are not coming, your file will be flagged. After two flags on your file for ‘no shows’, you will be required to prepay for your future appointments when you book.
I really appreciate everyone who has chosen me to pamper their pups and can’t wait to see everyone for their future appointments!