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VetGo

Veterinary Practice Solutions & Client Care We are passionate about the veterinary industry and are committed to making an impact.

VetGo was created to reinvent how mobile vet practitioners deliver fear-free healthcare, knowledge, and peace of mind to their pet patients and the owners that love them.

23/09/2025

Happy National Dog Week!

In celebration of this special week, we would like to introduce you to some of the dogs who bring joy to the members of our team every day. From adventurous spirits to cat lovers and sock stealers, each pup has their own story to tell.

We would love to learn more about your pets too! Share a fun fact about them in the comments.

09/09/2025

Is your client care team overwhelmed?

Veterinary practice client care teams juggle so much, from answering incoming calls and emails to processing payments, placing orders, scheduling appointments, checking clients in and out from appointments, and so much more!

At VetGo, we provide remote front-end support that is tailored to your veterinary practice. By taking on tasks like reminders, emails, and callbacks, your team can focus on the clients and patients in front of them.

Your team doesn’t have to do everything on their own.

Visit www.vetgo.ca to learn more about how we can help support your team.

04/09/2025

Please join us in welcoming Lydia, RVT, to our Home Pet Nurse team!

Lydia brings a wealth of knowledge and experience in veterinary medicine. As a 2017 Northern College graduate and Registered Veterinary Technician, Lydia is passionate about supporting geriatric pets, with a strong interest in physical rehabilitation.

She has joined our team to provide in-home care to pets and their families in Mississauga and some surrounding areas.

We’re happy to have her on our team!

Visit our team page to learn more about Lydia and the rest of our team: www.vetgo.ca/team.

28/08/2025

Please join us in welcoming Melissa, RVT, to our Home Pet Nurse team!

Melissa brings 9 years of experience in veterinary medicine and a lifelong love of animals. As a 2017 University of Guelph graduate and Registered Veterinary Technician, Melissa is passionate about helping pets feel safe, healthy, and comfortable, especially in their own homes.

She has joined our team to provide in-home care to pets and their families in St. Catharines and some surrounding areas.

We’re happy to have her on our team!

Visit our team page to learn more about Melissa and the rest of our team: www.vetgo.ca/team.

26/08/2025

Happy International Dog Day!

Today, we celebrate our loyal companions who remind us to live life in the moment. From chasing waves to hiking the rocky mountains, or simply curling up at home after a long day, dogs bring us comfort, companionship, and unconditional love.

To every pet parent, veterinary professional, and dog lover: thank you for the role you play in helping dogs live healthier, happier lives.

What's your dog's favourite way to spend their day? Share with us in the comments!

18/06/2025

Today we celebrate Veterinary Appreciation Day 🐾

To every veterinary professional - from client care and assistants to vet techs, veterinarians, managers, and leaders - whether you're in clinic and offering support from beyond clinic walls, thank you for your commitment to caring for pets and the people who love them.

Your knowledge, skills, and abilities are invaluable. Veterinary medicine carries a heavy emotional weight. It takes a lot of strength to keep showing up, not always knowing what each day will bring.

Please know that the work you do matters, your reasons for doing what you do matters, and you, matter.

From all of us at VetGo: thank you for everything you do—for pets, for families, for our profession, and for each other.

What do you enjoy most about working in veterinary medicine? Share in the comments!

07/05/2025

Spring is here, and so are ticks!

As temperatures rise, so does the demand on veterinary teams: more parasite-related questions, prescription requests, appointments.

Now is the time to ensure your team is prepared for tick season. From reviewing internal protocols to strengthening client communication, proactive planning can help your practice stay ahead—without overwhelming your team.

In our latest blog, Heather Parsons, shares some steps clinics can take to navigate the seasonal surge efficiently and effectively.

Read the full blog here: https://vetgo.ca/blog/spring-is-here-and-so-are-ticks

06/05/2025

Please join us in welcoming Michelle, RVT, to our Home Pet Nurse team!

Michelle brings over 18 years of experience in veterinary medicine, including work with both small animals and exotics. As a 2022 Sheridan College graduate and Registered Veterinary Technician, Michelle is especially passionate about nutrition and nursing care, and is a strong advocate for the well-being of all animals.

She’s joined our team to provide in-home care to pets and their families in Etobicoke and some surrounding areas.

We’re excited to have her on board!

Visit our team page to learn more about Michelle and the rest of our RVTs: www.vetgo.ca/team.

27/04/2025

Happy World Veterinary Day! 🐾

Today, we celebrate the compassionate care veterinary teams provide to clients and patients worldwide. It’s a day to acknowledge the dedication, compassion, expertise, and challenges that go into caring for animals.

As we celebrate, it’s important to recognize the challenges that veterinary professionals face every day:

🧑🏽‍⚕️ Staffing Shortages: Many veterinary practices continue to face ongoing shortages of skilled veterinary professionals. This not only effects workload and psychological demands, but can lead to burnout.

💆 Emotional Toll: Veterinary professionals often experience compassion fatigue, dealing with difficult decisions, such as euthanasia, and coping with the emotional highs and lows that come with patient care.

⚖️ Work-Life Balance: Long hours, weekends, overtime, and being on-call can take a toll on personal time, leaving many veterinary professionals struggling to find balance and time for self-care.

As we reflect on these challenges, let's express our gratitude and offer support to those who work tirelessly to make a difference in the lives of pets and their families, even when it's at the expense of their own wellbeing.

To all the veterinary professionals worldwide, you are not alone. Thank you for everything you do 💜

26/04/2025

As Veterinary Receptionist Week comes to a close, we’re proud to spotlight one more member of our Front Line Advocate (FLA) team: Sarah! 💜

With a warm smile and an organized approach, Sarah is dedicated to creating a positive and comfortable communication experience for both pets and their owners. Her strong organizational skills and attention to detail help ensure that clients always feel supported and at ease. On top of that, Sarah brings a creative flair to VetGo’s marketing projects, elevating our content with her design expertise. She is one of our newest team members, and is also our go-to Cornerstone expert!

Outside of work, Sarah loves spending time with her family, hiking, and taking on new creative projects. We’re so grateful for the care, organization, and creativity she brings to our team. Sarah plays an essential role in helping us create better lives for veterinary teams, their patients, and clients.

Happy to Sarah, and to every client care professional who makes a positive impact on their team and the patients and clients they support each day. 🐾

What do you appreciate most about your client care team? Share with us in the comments below!

26/04/2025

As we wrap up Veterinary Receptionist Week, we’re proud to spotlight another outstanding member of our Front Line Advocate (FLA) team: Ivonne! 💜

Ivonne has been working in the veterinary industry for four years, building valuable expertise in both client and patient care. She is also currently studying to become a veterinary technician, combining her strong client communication background with hands-on clinical experience.

Known for her creativity and passion, Ivonne goes beyond her client support role by contributing her graphic design skills to VetGo’s marketing projects and channeling her entrepreneurial spirit through her own pet sitting business. Fluent in both English and Spanish, she is committed to helping veterinary teams support a diverse range of clients with warmth and professionalism.

Outside of work, Ivonne enjoys reading manga and comics, collecting music and movies, staying active at the gym and rollerblading—and, of course, spending time with her three beloved cats: Benedict, Graham, and Chicken.

We’re grateful for the energy, creativity, and dedication Ivonne brings to every shift. She plays a key role in helping create better lives for veterinary teams, their patients, and their clients.

Happy to Ivonne, and to all the incredible client care professionals across our industry.

How have you been celebrating your client care team this week? We’d love to hear your stories in the comments!

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http://www.vetgo.ca/

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