26/03/2024
Commercial Horse Transport - The Good, The Bad & The Ugly
I’ve been approached about presenting carrier assessment with brevity, so let’s see how few words i can use to help you make good choices ... if you’re in the market for horse transport, or know someone who is, this is a “MUST READ”. Not now, but right now.
Good commercial carriers are far outnumbered by those operating illegally, those operating on the edge, & the ones who are just out to scam you. Clients drive the process & evolution of each of these groups! The good ones stay in business because their clients understand the value of quality service, safety & responsibility. The borderline ones persist because there will always be clients who just want to save a buck. The scammers manage to gouge simply due to their prey not doing or being able to verify the scammer’s identity & worthiness.
I just need to interject this; good carriers encourage & welcome competition! None of us can be all places at all times, nor can we provide every type or level of service imaginable; it is in our collective best interests to work together ... however, we will only do so with other carriers who share our standards & levels of responsibility. I am happy to endorse other carriers, but first they have to make me feel ok with handing them the leadrope to one of my own horses.
Whenever someone transports anything that does not belong to them, and they do so in exchange for compensation, that’s “commercial transport”; the movement of goods for hire. Virtually every jurisdiction in the civilised world has clearly defined regulations surrounding commercial transport; in Canada this includes:
Carriers having a National Safety Code (NSC) account, in good standing
Vehicles licensed & insured for commercial use (most expensive bracket, ever)
Vehicles regularly submit to inspections, & bear evidence thereof (CVI decal)
Vehicles will be clearly marked with the carrier’s name, relevant carrier number(s) & licensed weight limit (2 highly specific exceptions to this, very few carriers qualify for this exemption)
Drivers who are licensed for the class of vehicle they are driving
Drivers are responsible for performing daily pre-trip inspections of their vehicle(s)
Driving more than 160km away from their home base also requires daily trip logs
Minimum insurance coverage (Motor Truck Cargo)
In the US (& for Canadian carriers operating there), this will include:
US DoT & Motor Carrier Commission registration, with accompanying carrier numbers
The above are the BARE MINIMUM required by law to legally transport your horse (I dunno about you, but my horses are worth more than my minimum efforts, or those of others)
Responsible horse transporters will also have:
A Commercial General Liability (CGL) policy, that they will share with you on request
Equipment designed for, or at least modified for commercial use (not “off the lot” trailers)
Detailed contracts outlining what they do, what you do & what happens if something goes awry.
Easily confirmed reputation
Insurance - if someone says, “I’m insured” & they show their Motor Truck Cargo policy, they’re not covered for live animals! Cargo insurance only pays out to maximum of $2.20 per kilo, & only if the horse dies as a result of the carrier’s actions or inaction. CGL policies will at least have specific coverage based on value of the horse(s), circumstance (in transit, while at layover, etc). The longer a carrier has been in business, without significant claims, the more detailed this coverage will become, eventually including alternate transport, vet bills & more. This doesn’t come easily, & it ain’t cheap! IMPORTANT NOTE: if someone is not licensed or insured legally, if they’re involved in a accident, any coverage that might be in place is immediately null & void, even if the incident was not the driver’s fault. Your only course of action would be to sue them to recover your damages &/or expenses (unless they walked the moral high ground & offer to pay all that out of their own pocket).
Equipment - commercial grade trucks & trailers specifically designed &/or modified for safe & efficient horse transport are not easily obtained, & they ain’t cheap! New cost for a properly spec’d 1-ton & 4-horse trailer can reach $300,000; for a class 8 (semi truck & highway trailer), that figure will swell to over half a mil$$. Operating overhead (insurance, licensing, fuel, maintenance, repairs, administrative costs, depreciation, et al) typically inhales over 75% of the gross revenue from a commercial vehicle, then the driver needs to make a living (even if it’s their own rig, they still need to pay themselves a living wage, otherwise they can’t financially survive, which means they won’t be around when you need them). Anything that might be left over is known as “profit”, & that is often the smallest number in the entire column of figures.
Rates - I’ll be the first one to admit that i sure couldn’t afford me! Looking at the overheads outlined above show that we can’t really afford to get into the “rate game”. It costs what it costs, & those who offer cheaper rates are either cutting corners somewhere, undercutting rates just to get more horses on board, offering “backhaul rates” or just operating illegally. Experienced, responsible carriers know it costs just as much to drive one way as it does to drive back ... “backhaul” rates are just an excuse to try & attract those for whom price is king. That said, i will often make concessions for groups going from & to the same places, certain round trip options, or in the case of a charter trip if i manage to get someone else on board i will always make a dent in the charter rate.
Deposits - This is a sticky one for me. I don’t demand deposits unless i have to pay out money from my own pocket in order to plan a trip (brokerage, outside vendors, reservations that must be paid in advance, etc). In those rare cases, i will tender a full contract detailing the entire itinerary & include a breakdown of all projected costs (always with a caveat on unexpected expenses & who’s responsible for what in those cases). There are some reputable carriers who ask for deposits, but they should also offer receipts & contracts that completely describe the transaction.
References - Check ‘em out! It should be easy to collect reviews on established carriers! If you’re struggling to find anything on someone who’s offering to haul your horse, the safe step would be to walk away. If they’re good, people will know about them & someone will have already made a noise about that experience. If they’re really good, there should be ample reports available to you. If they’re really good & have been for a really long time, those references will originate from substantially more reliable/prestigious & easily verifiable sources. Good leaves a trail, bad leaves a shadow ...