
22/05/2025
We arrived at Town & Country yesterday, only to find that the power was off, preventing us from opening.
We Googled for BC Hydro, and we found a number to call. The gentleman on the phone kept telling us that the bill hadn’t been paid, but we knew that it had automatically been withdrawn from our account only a few days prior. He was attempting to get a credit card number. We ended the call, suspecting something may be wrong.
We then called the number from the invoice, and we were told it was a scam, that we hadn’t been talking to BC Hydro at all on the previous call. BC Hydro also dispatched someone immediately to fix the power issue, which was incredible, so a big cheers to them!
Beware of the scams though! The scam number is the following, so you don’t call it, and certainly don’t provide personal information if you do:
1-888-916-8906 (Scam number for BC Hydro).