21/10/2024
🚫 NO SHOWS & CANCELLATIONS 🚫
Hi Everyone,
Sorry to have a little Monday moan but recently I have experienced a BIG increase in the number of no-shows and last min cancellations which is obviously very damaging and frustrating on a business especially being self employed.
I have always been super lenient and understanding but I am going to have to be a little stricter in future as I can't take the hit financially especially when I have bills etc to pay just like everyone else.
I have a system that sends out email reminders for those who have signed up for them which sometimes can go into the junk but it's still your responsibility to make note of appointments.
Please give me 24hrs notice for cancelling appointments there will be a no show/ last min cancellation fee if I cannot get the slot filled.
Thank you as always for your continuing support and loyalty, it means the world to me and I appreciate it massively!!!💛
Laura 🐾