11/06/2024
🐾 **Important Update for Our Valued Clients** 🐾
At Stay N Style, we are dedicated to providing the best possible care and attention to all our furry friends. We understand that life can be unpredictable, and sometimes plans change at the last minute. However, we have been experiencing a high number of last-minute cancellations and no-shows.
This impacts our ability to accommodate other clients who are eager to book a spot for their pets. To ensure we can continue offering our top-notch services and to be fair to all our clients, we are introducing a new cancellation policy effective immediately.
🔸 **New Cancellation Policy:**
- Cancellations made within 24 hours of the scheduled appointment will incur a 50% charge of the total booking fee.
- No-shows will also be charged 100% of the total booking fee.
We appreciate your understanding and cooperation as we implement this policy. It allows us to better manage our schedule and ensure that all our furry guests receive the care they deserve.
If you have any questions or need to make changes to your booking, please don't hesitate to contact us. Thank you for your continued support and for choosing Stay N Style for your pet care needs!
Warm regards,
The Stay N Style Team 🐶❤️