
06/07/2025
Booking Policy Update – Effective 1st July 2025
All new bookings made from 1st July 2025 onwards will now require a £20 non-refundable admin fee/deposit per accommodation, along with valid vaccination records for rabbits.
Important Notes:
Your booking will not be confirmed until both the deposit and vaccination records have been received.
The deposit is retained if you cancel and is not transferable to other dates or bookings.
This policy does not affect existing confirmed bookings made before 1st July 2025.
Normally, we’re understanding when unexpected situations cause cancellations — life happens. But this year alone, we’ve had over 20 major bookings cancelled during the summer period. That means we’ve had to turn away other clients, then spend hours recontacting them when space suddenly becomes available again. It’s unfair on everyone.
This updated policy helps protect availability for genuine clients and ensures we can continue offering a reliable, professional service without disruption.
Thank you for your understanding and support.