Northumberland Dog Hotel

Northumberland Dog Hotel Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Northumberland Dog Hotel, Dog Day Care Center, Cowden Burn Farm, Birtley, Hexham.

🐾Luxury Dog Boarding & Day Care
✂️City & Guilds Dog groomer EST 2008

Book here-https://www.kennelbooker.com/login/northumberland-dog-hotel

Introductory opening price - £36 per day, £15 extra per dog sharing the same suite

LICENCED & INSURED ⭐️⭐️⭐️⭐️⭐️

🥂 H A P P Y  N E W  Y E A R 🥂Thank you all for your incredible and warm support this year, we couldn’t do any of this wi...
31/12/2024

🥂 H A P P Y N E W Y E A R 🥂

Thank you all for your incredible and warm support this year, we couldn’t do any of this without you all. Here’s to an Incredible, dog filled 2025! 🥂🐾🥰

Meet Helena!We’re thrilled to introduce Helena, who will be working here at the Hotel! Her lifelong dedication to dogs a...
31/12/2024

Meet Helena!

We’re thrilled to introduce Helena, who will be working here at the Hotel! Her lifelong dedication to dogs and impressive experience make her an incredible addition to our team.

Helena’s journey with dogs began in her childhood, training gundogs with her grandfather. From that moment, she was hooked! She quickly found her passion in agility and obedience competitions, becoming the Reserve Czech Champion at a young age and consistently excelling in every event she entered.

Her love for training dogs has only grown over the years. Helena has worked with police dogs, trained guide dogs, and supported individuals with special needs in Prague. With such a diverse background, she has gained invaluable experience with countless breeds and their unique needs.

Helena has also specialized in working with challenging behavior and handling high-drive, working breeds. For over 17 years, her trusted companions have been working collies, and her expertise with these incredible dogs is unparalleled.

In 2016, Helena moved to England to pursue her dream of becoming a top-tier sheepdog handler. Since then, she has achieved remarkable success, competing at the highest levels and earning recognition across the UK. Some of her proudest accomplishments include becoming the English National Brace Champion and representing England on multiple national teams!

Dogs have always been Helena’s life, and her connection with them is extraordinary. You’ll see how much she cares in the way she interacts with the dogs and how naturally they respond to her.

Helena has been part of our team on the farm for a few years, and she’s one of the very few people I completely trust with my own dogs!

We can’t wait for you to meet her and see her magic in action. 🐾

🎄C H R I S T M A S   2 0 2 5  🎄We’ve had a few requests for next Xmas, we have decided to start a waitlist for that peri...
31/12/2024

🎄C H R I S T M A S 2 0 2 5 🎄

We’ve had a few requests for next Xmas, we have decided to start a waitlist for that period.

We will be confirming at the end of January what are plans are once we have had discussions with our staff and decide what’s best.

We may operate at reduced numbers & we will only accept dogs that have stayed with us already before Christmas 2025.

Email [email protected] and put your subject as Christmas!

Thank you, Rachel 🥂🎄

😳Yesterday alone we took an astounding amount of bookings for 2025! We now have multiple points in the diary that are no...
30/12/2024

😳Yesterday alone we took an astounding amount of bookings for 2025!

We now have multiple points in the diary that are now FULL and we even have people on waitlists! 🤩

Thank you so much for your trust in us 🥹

Every day, every dog walk, every time I feed the dogs, every cuddle, every time I lock up, I am so grateful.

#

QUESTION TIME 🙋‍♀️What do you want to see? What do you want to know? Do you have any questions? I appreciate many of you...
29/12/2024

QUESTION TIME 🙋‍♀️

What do you want to see?
What do you want to know?
Do you have any questions?

I appreciate many of you will have many questions, after all our dogs are part of the family and we want to make sure that everything is perfect for them.

With that in mind, if we can answer questions, or show you things to put your mind at ease then I will do my best. So don’t be shy and let us know 💙🐾

I’m doing mini viewings over the next week or 2, I have a couple of spaces left at 1030am tomorrow (29th) if anyone woul...
28/12/2024

I’m doing mini viewings over the next week or 2,

I have a couple of spaces left at 1030am tomorrow (29th) if anyone would like to view.

This is strictly no dogs, this is for humans to come and have a little look and a chat.

Let me know if you would like to come. 🐾

What’s app me on 07843618535

ROLL VT 🎥We’ve just got this video back from Ross Breen at skyimage, including some unseen pics of our groomers, kitchen...
28/12/2024

ROLL VT 🎥

We’ve just got this video back from Ross Breen at skyimage, including some unseen pics of our groomers, kitchen and dog runs! do you like iMTW Joinery & BuildingW MIBEX LTD BBenchmarx Kitchens & Joinery NorthheMKM Building SuppliesKInsight Architectural Design LtditStockCam UKigWesterhope Tile Centresterhope Tile Centre ….BM Bi Folding Doors anyone I haven’t tagged it’s because FB won’t let me!

Enjoy ☺️

Welcome to Northumberland’s finest Dog Hotel. Take a virtual look around and see what we can offer your beautiful dogs.

Ivy, not hugely impressed by the whole bath & blow dry thing …but she has enjoyed her stay with us! She’s been here for ...
28/12/2024

Ivy, not hugely impressed by the whole bath & blow dry thing …

but she has enjoyed her stay with us! She’s been here for a single night stay and I’m pretty sure she will be a little tired bear when she gets home!

She’s back soon for more of the same! 🐾✨

✨BELIEVE ✨ As we approach the end of 2024, on every dog walk i am reflecting on the year that has been… 🥹In 2020 we went...
28/12/2024

✨BELIEVE ✨

As we approach the end of 2024, on every dog walk i am reflecting on the year that has been… 🥹

In 2020 we went to the architect, I started with a pretty clear vision of what I wanted to create. I knew what I wanted and why, but as with any big project, doubts started to creep in, and I at times, found myself second-guessing.

When I tried explaining my vision to others, some people thought I was a bit stupid, over the top or just a bit crazy! When the tender packs went out to the builders and trades, most of them were in disbelief that this was ‘just a dog kennels’. People have laughed and said ‘all that just for dogs?’ But now it all makes sense and our finished product speaks louder than any words I could have used 💙

Over the past six months, I’ve learned something important about myself: I actually do know what I’m talking about. 🤣

When that gut feeling tells me something needs tweaking or changing, it’s usually spot on. ✨

Watching my ideas take shape and come to life has been a huge confidence boost, and I truly believe the results are as close to perfect as they can be.

Of course, I know there will always be room for improvement. There will be changes and adjustments as this journey continues, but now, when I feel something needs to be done, I trust myself.

That’s a big shift from where I was before, and I’m proud of how far I’ve come.

This whole project had been years in the making, we almost gave up, we almost said it’s just too much money, we ( I 😂) cried when we had objections, every extra bill, every extra hoop the planning department set, and every negative comment felt like a sucker punch but now that’s a distant memory.

And now, here we are, sat in my reception of my dream dog hotel.

We still have things to add on, things that weren’t allowed at the time, things that we want to do. We have HUGE ambitions for this place.

We want to be the best.

My advice is dream big, don’t give up and always trust your gut.


🥂 Here’s to a successful 2025 ✨🐾

SECURITY 👮We spent lots of money on  security, more than I planned 😂…. We have got a whopping 15 cameras on site which r...
27/12/2024

SECURITY 👮

We spent lots of money on security, more than I planned 😂….

We have got a whopping 15 cameras on site which record all the data for around a month.

The cameras stream live on a 42 inch tv in reception and can been seen from the groomers! They are all available to Nick and i on our phones too!

We then spent more money on a secure door! That means that we have a magnetic locking system! It can take around 600lb of force, is opened by me and my magic button, or a special keypad with a code and a camera! (Pictured)

I can lock down this door from anywhere I am, meaning that even if you have a code I can lock it completely and no one can gain access.

This magnetic door is in addition to the secure aluminium doors with Proteq10 locks that we already had in place… but I can’t remember all the facts on those right now!

It may sound like overkill, but one of my biggest fears is dogs getting stolen! Especially when they aren’t my own.

Next up we have an additional key pad from
Reception to the dog corridor.

This is only accessed by staff and means that if someone’s comes into reception or is waiting for a dog in the groomers, well they can’t access or disturb your dogs!

The other doors to the building are all behind a solid 6ft fence, are under CCTV and are all high security lockable doors!

I hope this helps you put your mind and ease and shows you how seriously we take dog security there at NDH!

All of the cameras and mag locks were fitted by David Flatman at StockCam UK and provided by Hikvision…. The actual doors, windows and internal keypad were fitted and sourced by MTW Joinery & Building!

And next time you visit, don’t forget to smile because you’re always on camera! 🎥


First 4 dogs in …. 4 more arriving imminently! We’ve had off leash time, a few walks and they’ve taken turns at knocking...
27/12/2024

First 4 dogs in …. 4 more arriving imminently!

We’ve had off leash time, a few walks and they’ve taken turns at knocking about in the rest of the building with me while I have tried to reply to overwhelming amount of enquiries today and another 10 bookings!

So far so good 😊

To celebrate hitting 3️⃣0️⃣0️⃣0️⃣ follows on our new account, we are giving away  dog walking bag worth £38.⭐️ All you h...
26/12/2024

To celebrate hitting 3️⃣0️⃣0️⃣0️⃣ follows on our new account, we are giving away dog walking bag worth £38.

⭐️ All you have to do is make sure you follow our page and tag a friend below!

The Bag Bundle includes: Bag, Treat Pouch & Champagne Velvet Strap (with inbuilt p**p bag dispenser!)

As many tags (entires) allowed as you want Bonus points if you share too!

*Can be posted anywhere in UK!

T O M O R R O W 🎉Tomorrow, we welcome our first guests to the hotel!✨🐾I’m excited  (and a little nervous)The nerves is n...
26/12/2024

T O M O R R O W 🎉

Tomorrow, we welcome our first guests to the hotel!✨🐾

I’m excited (and a little nervous)

The nerves is nothing to do with the dogs care, it’s making sure we deliver on the high standards we set, it’s making sure I keep all the licence paperwork in order. It’s wanting to over deliver and make sure your dogs are happy with us. It’s Hoping that every dog loves me (eventually) as much as I love them. It’s wanting you to always be impressed and happy with what we do and why!

No doubt we will have some little kinks to work out before everything is 100% smooth but you are all on this journey with us so please trust that I will always do my best.

We are still getting to know all our systems and learning all the ins and outs of our online booking system through .

I will continue to show you all what we do, we have nothing to hide here and I will share the good and the bad!

I’m planning on a YouTube vlog coming in the new year, and creating some cool extras for you all too!

But for now, we enjoy our last day off for a while and we will see you tomorrow!! 🐾🥂✨

THE GROOMERS IS NOW CLOSED TIL 2025! 🥂The last 9 dogs came in today and got ready for Santa!  ❤️ Thank you to my clients...
23/12/2024

THE GROOMERS IS NOW CLOSED TIL 2025! 🥂

The last 9 dogs came in today and got ready for Santa! ❤️

Thank you to my clients for your endless support and dealing with a building site for the last 6 months, for those I’ve had to reschedule in recent weeks when it’s clashed with inspections and building stuff and in general for being the best clients a girl could wish for ✨

We are now in our new building and it’s perfect. Well worth the wait 🥰

The groomers reopens on Monday 6th January!

The Hotel has its first dogs for sleepovers from the 27th December 🤩🥂🎉

For now we are going to enjoy 3 days off with the family, & let this monumental achievement sink in after what’s been a crazy 4 years of huge ups and downs to get here.

We hope you have a fabulous Christmas 🎄 thank you ☺️

WE ARE OPEN 🎉 Thank you again to MTW Joinery & Building,  MIBEX LTD engineering and Ali Knowles for literally building m...
21/12/2024

WE ARE OPEN 🎉

Thank you again to MTW Joinery & Building, MIBEX LTD engineering and Ali Knowles for literally building me my dream dog hotel 💙🐾

And thank you Ross Breen for the photos! Love them and more to follow! 💙

The ‘what three words’ directions…doghouse.sorters.fund

⭐️ TOMORROW IS THE DAY! ⭐️Tomorrow is the day we welcome our first official viewings, we’ve cleaned, we’ve tidied, we’ve...
19/12/2024

⭐️ TOMORROW IS THE DAY! ⭐️

Tomorrow is the day we welcome our first official viewings, we’ve cleaned, we’ve tidied, we’ve fluffed the pillows and put the Christmas tree up. The kettle will be on and we can’t wait to meet you all! ☕️

In the meantime, enjoy this pic of our main door at sunrise this morning 💙

Tickets still available - (only 10 left on Saturday)

for the door sign🪧 👌🏽

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Cowden Burn Farm, Birtley
Hexham
NE483JE

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