Castle Veterinary Group Ltd

08/08/2024

🐱🐈🐈‍⬛🐾Happy International Cat Day! To help us celebrate we would love you to post pictures of your cats in the comments section below 👇

03/08/2024

31/07/2024

This is Simba who was a real hero this week when he made an out of hours blood donation for a poorly patient. He was such a good boy and as a reward for his bravery he got to choose a toy to take home. 🥇🏆⭐️💚

If you are interested in your dog becoming a blood donor and they meet the requirements listed below, then please do get in touch.

• Under 8 years old
• Over 25kg
• In good health with a calm temperament
• No foreign travel
• Live close to the surgery (your dog may be needed at short notice)

Your dog will be booked in with one of our nurses for a blood test to determine whether they are a positive or negative blood type. As a thank you to you and your pet, a £50 credit will be applied to your account each time your pet donates blood.

30/07/2024

Members of the Castle Vets team had a great day on Sunday judging the Gulworthy Dog Show. Congratulations to the winning Patterdale and her owners.

16/07/2024

Thank you for all your answers to the guess the breed post. We can confirm that Bonnie is a Standard Poodle cross Irish Setter

This is beautiful Bonnie who came in recently for a 6 month Castle Care Club check with Jade RVN, but can you guess what breed she is? Write your answers in the comments section below.

12/07/2024

This is beautiful Bonnie who came in recently for a 6 month Castle Care Club check with Jade RVN, but can you guess what breed she is? Write your answers in the comments section below.

11/07/2024

A small female dog has been brought to the practice. She is not microchipped and was found in the Coads Green area on a back road heading in the Rilla Mill direction. She has sandy coloured markings and appears to be a collie cross. If you think this could be your dog, please call us on 01566 772211. Proof of ownership will be required on collection.

09/07/2024

Meet the team Tuesday!

This is Katie our brilliant dispensary technician....

09/07/2024

It’s Show Time!

This year we will be attending the following shows:

Liskeard - Saturday 13th July
Launceston - Thursday 25th July
Okehampton - Thursday 8th August
Holsworthy - Thursday 22nd August

Visiting our stand is a great opportunity to meet the team and find out more about all of the services that Castle Vets offer. There will also be games, competitions and refreshments, so please come along and say hello 🐖🐏🐑🐄

09/07/2024

Castle Veterinary Group are extremely proud to be an independent veterinary practice but in a world where corporate-owned veterinary practices continue to rise on an upward trajectory, the question thrown to the forefront is: Independent vs corporate, which is better? When considering your options for veterinary care, it is helpful to know the difference between the two. While all vets, working in a range of business setups, have your pet’s best interest at heart, it is worth noting that the framework in which they operate may impact on the level of care your pet receives.

Although corporate practices may have more resources, they often feel less personal. Here at Castle Vets, we pride ourselves on our ability to provide continuity of care. As a result of excellent staff retention rates our clients are always greeted by a familiar face who knows their pet’s treatment history. We are able to provide a more personalised experience for our clients which is not only great for pets, but also serves as a great satisfaction for our team who get to build trusting relationships with their clients and see cases through to the end.

When it comes to making decisions on the best course of treatment for your pet, we are not governed by corporate policies and procedures which enables us to resolve treatment decisions with owners, rapidly. Pets are individuals who have their own specific set of needs and veterinary care can never be approached with a one size fits all attitude. As an independently owned practice we have the freedom to make prompt treatment decisions using clinical judgement which in turn enables us to respond to those needs in the best possible way.

And what about fees?

Veterinary care has become expensive over the past few years and at Castle Vets we want to be straightforward and upfront about our fees. Listed below are some of the prices for our most common consultations and procedures but we will always be transparent when asked about the cost of ANY of the services we provide. We work hard to keep our prices as affordable and competitive as possible.

04/07/2024

**STILL RECEIVING APPLICATIONS *** CLOSING DATE IS 19TH JULY & WE WILL CONTACT APPLICANTS SHORTLY AFTER THIS DATE **

We have a vacancy for a Small Animal Team Leader at Castle Vets, in Launceston. We are a large independent mixed animal practice, looking for a key member of the team to provide administration and customer facing support helping us to deliver an efficient, professional and caring veterinary service to the local community.

Your focus will be to lead our wonderful team of receptionists so that our practice continues to provide an excellent service to our clients and their pets providing the important link between our clients and our clinical team.

Your role will play a key part in supporting the practice and the team to overcome any day-to-day challenges. The successful candidate will assist behind the scenes managing day to day organisation to ensure that we deliver a high level of customer service to our clients and help to drive the practice forward. You will also spend time on reception supporting the team and meeting clients.

The role is a full-time position working 8.30am-5.30pm, Monday to Friday. A job share may be available for the right candidates.

Person Specification:
• Ideally having worked within the veterinary sector
• You have excellent organisational, communication and interpersonal skills
• You have experience in managing a team
• You can identify problems before they arise and can intervene to prevent them
• You enjoy solving customer problems
• You have the experience of setting up and maintaining procedures and systems
• You can remain calm and focused whilst working in a fast moving environment
• You will bring enthusiasm and drive to your role
• You can deal with everything that is thrown at you, in a calm and professional manner

Your key responsibilities:
• Lead the small animal reception team, dealing with staff rota’s, holidays, training and sickness
• Managing the practice management system (PMS) system to ensure the smooth running of the day to day in practice
• Liaising between reception, vets and the nursing team to ensure the smooth running of the small animal department.
• Credit control for the small animal department
• Identifying ways for practice improvement to ensure excellent client service

We are offering a competitive salary depending on experience, 4 weeks holiday plus bank holidays, free parking, cycle 2 work scheme, auto enrolment pension
After a successful probation period you will receive staff discount on services and an improved sick leave policy.

If you would like to apply for this position please email the practice along with your cv to [email protected]

CLOSING DATE: 19th July 2024. All applicants will be contacted shortly after this date. thank you

03/07/2024

If you have a pet who is approaching adulthood (approximately 6 months of age) and you would like advice on things like diet, behaviour and neutering, then our nurses are here to help. Six-month health check clinics are carried out by our nursing team who can offer advice and answer any questions you may have. These clinics are also a great opportunity to carry out physical health checks as demonstrated by Jade and Beth in this video.

02/07/2024

Meet the team Tuesday!

It's our lovely nurse Sophie's turn to tell you a bit about her.....

28/06/2024

As microchipping for cats has now become a legal requirement in the UK we hope that this video will show you that the process is quick and no more painful than an injection. Microchipping is another service offered by our fantastic team of nurses 💚🐈🐈‍⬛💚

25/06/2024

This little fella was found in the dog waiting area and we would love to help him find his way home, so please share!

25/06/2024

Meet the team Tuesday!

Here is our fantastic Nurse Jade telling you a bit about her and why she loves working at Castle Vets.

24/06/2024

**RARE OPPORTUNITY to join an INDEPENDENT practice in North Cornwall**

Due to expansion we are looking for a Small Animal Veterinary Surgeon to join our team.

We are a long established, RCVS accredited, independent mixed practice with our main branch in Launceston and our newly opened branch in Liskeard, Cornwall .

Fantastic location, surrounded by beautiful countryside and only 30 minutes from the North Cornwall's famous coastline but with easy access to Exeter and Plymouth as well as A30 and M5.

We are looking for an outgoing person, who loves working as part of a large team, whether you are a new grad, 2 or 3 years post grad, or an experienced vet. You will join our Small Animal friendly team of 9 vets and 13 nurses (full time equivalents). We are offering:
*4 day week
*15 minute consults
* Equal share of the out of hours rota (Will be 1 week of OOH, with no day shifts, in 9 weeks and 1 Saturday Clinics 1 morning in 18 weeks)
* Practice wide engagement to ensure wellbeing and mental health support
* Supportive teams
* VetGDP programme completed
* CPD allowance of 5 days per year
* Career progression supported
* Competitive salary based on experience (starting from £35k for a new grad upwards)
* 25 days holiday plus bank holidays pro rata
* RCVS registration, VDS cover as well as BVA and BSAVA membership are paid for by the practice
* Recently expanded building with plenty of space
* 2 theatres, dental suite, x-ray room, in-house lab, separate dog and cat wards
* Cycle 2 Work scheme
* Sick pay
* Staff discount
* On-site parking
* All the usual kit available - digital X-ray, dental X-ray, new ultrasound, lab equipment, ECG, endoscopes
* Company social events
If you like further information on this role, or would like to apply for the vacancy, please contact the practice manager, Tammy at [email protected] in the strictest of confidence

*no agencies

20/06/2024

Rabbit Awareness Week is approaching! 🐰🐇

Rabbit Awareness Week starts on Monday 24th June, and runs until Friday 28th June. This week was created by the Rabbit Awareness Action Group and Burgess Pet Care, to raise awareness of responsible rabbit ownership and this year the campaign is focusing on Healthy Diet, Happy Bunnies. https://rabbitawarenessactiongroup.co.uk/

Rabbits need a well-balanced diet and plenty of exercise in order to stay healthy. Good quality hay and grass should be a rabbits main food source as this helps their digestive system to function properly. As a guide, each rabbit should have at least their own body size in feeding hay every day. A small handful of rabbit-safe leafy greens can be given but fruit and root vegetables such as carrots, should only be given in small portions as a treat. The key to a healthy diet is to provide a rabbit with food based on what they would eat naturally. Muesli-style foods should be avoided as they are associated with health problems. If you do decide to feed your rabbit commercial rabbit pellets (‘nuggets’) make sure you follow manufacturer’s instructions. Rabbits must also have constant access to fresh clean drinking water.

Did you know that Castle Veterinary Group are in the rabbit friendly vet directory after receiving a prestigious silver award following an assessment by the Rabbit Welfare Association & Fund. If you would like to discuss your rabbit’s diet or have any other concerns, our team of friendly vets are always happy to advise.

17/06/2024

A male black cat has been brought to the practice. He is un-neutered, has no microchip and was found in the Ashwater area. If you think this is your cat, please call us on 01566 772211.

17/06/2024

Cute Puppy Alert! 📣📣😍🐶
This sweet little girl was very brave today when she came in for her 1st vaccinations. Her name is Willow and she is a 10 week old miniature Dachshund. Welcome to the Castle Vets family Willow 💚

14/06/2024

A semi-long to long haired male neutered cat has just been brought to the practice. He is black and white, has no collar and is not chipped. Found in Launceston town centre on a high ledge and has been there for approximately 24 hours. If you think this is your cat please call us on 01566 772211. We will require proof that the cat belongs to you such as photographic evidence.

12/06/2024

Our nurses offer a variety of clinics which provide a relaxed setting for open communication, where clients can discuss and ask questions that they may not always feel comfortable asking a vet. We are hoping to provide more nurse led services in the near future including physiotherapy as our lovely nurse Beth explains in this video.

11/06/2024

A black and white unneutered male cat has been brought to the practice. He has no microchip and was found in Polyphant. If you think this is your cat, please call us on 01566 772211.

07/06/2024

We couldn’t be without our nursing team here at Castle Vets, but do you know what they do for your pet?

The role of the veterinary nurse has evolved greatly over the years and our nurses care for our pet patients from the moment they come through the consulting room door. Over the coming weeks we want to introduce you to members of the nursing team, give you a sneak peak into what goes on behind the scenes and show you a day in the life of a registered veterinary nurse 🐶🐱🐰🐹

27/05/2024

Please do not worry if your pet should need a vet today on this bank holiday, or any time outside of our normal opening hours, just call us on the usual number 01566 772211. We always have our own vets on duty 24/7.

08/05/2024

Our phone system is now back up and running. We apologise for this technical issue and any inconvenience caused.

08/05/2024

Every year during May, the veterinary profession celebrates Veterinary Nursing Awareness Month. This campaign, led by the British Veterinary Nursing Association (BVNA), aims to raise awareness of the importance of the role of the Registered Veterinary Nurse (RVN).

Here at Castle Vets, we are extremely proud of our wonderful team of veterinary nurses. Their wealth of technical knowledge and hands on expertise is invaluable. They are dedicated to supporting our clients and their pets and are vital for the smooth running of the practice.

Thank you, veterinary nurses! 💚💚

01/05/2024

➡️We will be closed Bank holiday Monday (6th May) ⬅️

As always, there will be one of our lovely vets on-call if you should need them in an emergency, or indeed any time outside our normal opening hours.

📞 Please call us on our normal number 01566 772211

Have a great Bank holiday Monday from all the team at Castle Vets 💚

26/04/2024

These gorgeous collie pups came in yesterday to be microchipped and were more than happy to pose for a photo 😍🐾💚

23/04/2024

These glasses were found today in the reception area and we are hoping to reunite them with their owner. Please give us a call or pop in to collect if they belong to you.