20/09/2025
Well this week was my interview for the Equestrian Business Awards vet practice of the year 2025 as one of the final four!
I was incredibly proud to show how far we have come as a practice, what we have achieved and how our values make us who we are.
I have had a big cry this morning at all of these comments that have enabled me to get this far. I say this a lot, but I really do have the best clients in the North West and appreciate all of the time spent into nominating Pocket Nook. I can’t wait to share these with Matthew and John, who are a massive part of our extra special business.
Thank you. It’s really nice to hear ❤️❤️ and we can’t wait for the awards night in November when we get a rare night away from the babies 😅😅❤️❤️❤️❤️
🥕I have never known such a level of customer service as I received from Emily. She is without doubt the most caring medical practitioner I have ever some across (and I work for the NHS). She truly cares for each pony/horse she treats and works with the owners to balance the care with expected costs.
🥕Emily is literally a text or call away. I cannot fault her and have the most appreciation for bringing my pony back to full health. Simply the best, would not be under anyone else!
🥕Iv known Emily since before she trained to become a vet. She came to one of my showing clinics. She has not changed. She is still the happy approachable kind hearted lady.
🥕I recommend my clients to go see her because she’s all about the horse. Not just the money.
She thoroughly deserves the recognition of winning this award. She’s a one woman practice.
🥕Emily is just amazing with the horses she treats them as if they were her own, she always has time to explain everything that is happening and what the next move is
🥕Emily was amazing while treating my quirky blue cross rescue horse, she had the kindest approach and figured out the root cause of her issue, and between her and our physio we got her sound again. Couldn’t recommend her enough
🥕Emily goes above and beyond with every call out she’s more than a vet she’s a friend and is always there for my horse no matter the day or time. Even if she’s on my yard and not for my horse she always pays him a visit. I owe her so much and this would be amazing for her to win.
🥕We can't say enough about Emily, above and beyond 247. Her bedside manner with both equines and owners is second to none , putting both at ease in all situations. Her dedication to the cause is phenomenal, nothing is too much as she understands how precious your horse is to you. Having used the services of pocket nook for the past few years I rest easy knowing there is someone out there who cares as much as I do. Wonder woman in her own right.
🥕This practice is simply the best. Amazingly caring nothing is too much trouble and family run in the best possible way. I cannot praise their professionalism and commitment enough.
🥕Emily wasn’t originally my vet until early 2023, when I was away for the night at a horse event, one of my broodmares had been found caught in the fence, a friend who found her called Emily and although not my registered vet, Emily arrived within the hour and began her incredible work of treating seren.
Initially we weren’t sure whether we were going to lose seren but Emily was convinced we were going to get her right as long as she wouldn’t be suffering. Emily was always on hand to help with any queries I had and kept me fully informed of how she was getting on. Without Emily there is no doubt that on that day we would have lost seren and her unborn foal, just a few months later Serens last ever foal was born. Emily was even checking in months later and even saw seren after foaling whilst in the area. Being a sole vet practice I can’t imagine how time consuming this must be for Emily and the family, but nothing is ever too much trouble for Emily. For any aspiring vets, Emily is who you should aim to be like
🥕Emily is a lovely person who genuinely cares about the horses she treats. She goes above and beyond to make sure both equine and human are both cared for and reassured?! She deserves to win as she works so hard and somehow fits in her young family and own animals into the mix
🥕Emily is a caring vet who will go the extra mile to help her clients and horses and makes the world a better place and also very approachable and has time to explain her treatment
She is a rising star and absolutely deserves recognition
🥕Emily is an incredible vet & you couldn't ask for somebody better to help and support you as an owner during difficult times with your horse. I have dealt with Emily several times over the past 12 months both routine & emergency & i can say with full transparency that she is the best local vet I have come across in my 25 years as an owner. Her knowledge is excellent & her compassion is 2nd to none, she cares for each of her clients horses as if they are her own!
🥕She is always at the end of the phone or message and will answer you at any time. She will give speedy updates and just cares about her clients and patients.
🥕Emily is just amazing! Fabulous communication and knowledge. Such a caring thoughtful vet, she has treated my 3 horses but in december it was time for my old horse to be PTS after having hom 27 years. The care, compassion and support Emily gave was incredible and I couldnt of wished for anyone else to be there
🥕Absolutely phenomenal service. Goes above and beyond. So much compassion for my black beauty, and for me at such a devastating time
🥕I am a vet student who has completed placement with Pocket Nook Equine Vets and I cannot recommend Emily enough as a vet as well as a mentor. I have seen first hand how hard Emily works and how much she truly cares about every horse and client she meets. I am so grateful for Emily taking me under her wing and inspiring me about all the possibilities of equine veterinary practice.
🥕I've been in the horse world for over 25 years and I have never come across a vet like Emily, she puts her heart and soul into treating the horses, doesn't fob you off with Bute and boxrest, I have used her numerous times along with other people on my yard and her work ethic and compassion for her job is unbelievable
🥕Emily the vet rom pocket nook is absolutely astounding,her level of care, experience and compassion knows no bounds. We could never hope for a better vet than Emily/Pocket nook. Nothing is beyond her and I'd trust nobody else with our horses.
🥕Emily absolutely is one in a million. She is so very kind & understanding to both horse & owner alike. Always at the end of the phone & nothing is too much trouble for her, even after a long hard day. We feel lucky to call her our vet.
🥕Emily is a one woman show, but this doesn’t take anything away from the service. Has me and all of her clients wondering if she’s actually human!! She’s a force of nature, and genuinely loves her job. I don’t know any other vet that treats your horse like a distant relative, calling herself their “aunty Emily” and crying with you when the outcome isn’t good. Such a great human being, if someone was born to do a job, Emily was definitely born to be a vet.
🥕Emily is a one man band but is always accessible at the end of the phone. She is like your personal vet, she knows my horse well, is compassionate, understanding and more to the point is there when you need her. A massive plus for me and my horse. She is always so smiley and positive, just an all round good egg
🥕Emily is the best vet I have come across. She has a wealth of knowledge & an abundance of compassion within the tougher parts of the job. Emily’s skill set combined with her personable demeanour, make her an incredible vet. She is trustworthy, reliable and very hard working. She collaborates amazingly with my horses farrier & vet physio to ensure my horse is on the right track. She has saved my horses life a handful of times now, I consider myself very lucky to be a client at Pocket Nook Vets
🥕We are very lucky that Emily lives opposite our yard. She’s the most amazing vet I’ve come across - full of empathy, always on the other end of a phone call and willing to answer your questions day and night. I’ve unfortunately had to call upon her emergency services a few times recently (horses!) and she arrives so quickly, reassures you, is thorough but quick to assess and doesn’t rush off once treated. She also follows up for days afterwards. Emily goes above and beyond for each of her clients, even down to shedding tears at the inevitable end and gifting flowers to grieving owners. She is definitely a deserving winner.
🥕Emily and the team have gone above and beyond for my horse, I can’t thank them enough for their knowledge and advice. Very happy owner with everything crossed!
🥕Emily is the best vet always make time to fit in your ponies I had an emergency and she was putting her Xmas decorations up with her family and she came away to come help my 4 legged baby she saved my boys life that day and was just at the end of the phone all weekend asking for updates every few hours
🥕Emily worked tirelessly to save my yearling from sycamore poisoning when everyone else told us to give up. She had days of no sleep and working on him by the minuet for days and now he is thriving. Most would have gave up and called it a day. I will forever be greatful to emily and she deserves this more than anyone.
🥕Emily is the most incredible horse vet, she works tirelessly to achieve the best possible outcome for all her clients . Nothing is too much trouble when it comes to her clients animals, no matter what time of day or night she is always there for you and I know my horses are in the best of hands with Emily as our vet. She truly deserves some extra recognition for the level of service , compassion , care and knowledge that she provides . Emily is a true credit to the veterinary Industry.
🥕Emily is a brilliant vet she’s really honest and explains things so well. Last year my pony got injured and she spent 4 hours literally hanging upside down scanning and nerve blocking everything to find the exact issue. She’s really honest too if she isn’t sure and needs to ask a hospital or do more tests she’ll say - rather than say something that it turns out not to be whcih I really appreciate. She’s really kind too and is always happy to give advice or run through things.
🥕Emily was great when my horse kept getting colic - she used commonsense to find the issue which stopped it. She’s a really nice person too and genuinely tries her best to help people and doesn’t rip people off. 🥕Emily is a fantastic vet and also came to vet medicine later in life which I think shows a real determination to succeed and she’s doing amazingly. Thanks for all you do Emily! Xx
🥕Looked after my daughter’s foal when it nearly died of sycamore poisoning. She nursed him back to health. Way and beyond to keep him alive.
🥕Saved my horse from colic, looks after my horses like they are her own babies and does everything she can. Nothing is ever too much and she’s always on the end of the phone to advise and help.
🥕Emily is the most kind compassionate vet who you could ask for , she’s there at the end of the phone day or night regardless of everything else she’s trying to do in her life ! I think she’s amazing and she cares for each horse like her own !! It’s truly wonderful to see a vet with such passion for horses!
🥕Absolutely the best practice, outstanding caring very passionate, always at the other end of the phone even just for questions, been an absolute god send to our herd of 8 and our liveries, as well as having 2 small children nothing is ever too much, outstanding service outstanding vet
🥕Absolutely incredible vet, Emily goes above and beyond and doesn’t try fobbing you off with silly prices or box rest. She is such a lovely person and takes a genuine interest in every case. She is always a message away when you need her couldn’t recommend her anymore!!
🥕She is the best vet ever. Shes helped my horse massively recently she wouldn’t be here without this vet. Shes just amazing at her job but also so caring towards her four legged clients
🥕Emily is an absolute superstar going above and beyond for every equine and owner she sees. Her personal interest in each and every animal combined with skill and dedication ensures a first class service to all.
🥕She is an absolute diamond to the trade. Did everything and more to help my boy. Nothing was too much. And the compassion at the hardest time was immeasurable. She genuinely cares for the horses and us owners too
🥕This vet will answer and help you day and night despite having a young family. She is always on hand willing to help at you and your horse no matter what time
🥕Emily is the kindest vet I have ever known since having horses. Emily is always at the end of the phone day or night and more than happy to help you and your horse in any way she can. My horse had a procedure done last year and Emily checked in daily to check his progress. She really gets to know her clients and treats all the horses she sees like her own and takes her time with them. She really is the best!
