Hi from The Birds’ Bistro.
During this third lockdown, we’re struggling to keep up with demand for deliveries.
The combination of lockdown, cold weather encouraging people to feed their garden visitors, bad weather hampering the delivery runs and having less staff on site is taking its toll on us.
We need to pace ourselves to maintain our service to you all. With this in mind we are increasing the lead time for orders. We are asking you to get your orders in the week before your delivery rather than the day before.
This means any orders received Mon- Sun of one week will be delivered the following week. We just need you to check your food stocks and get your order to us a little earlier.
We’re sorry we need to do this, but the alternative is an exhausted team and we need to look after each other in these already stressful times.
Also we are sending out both vehicles most days, so your delivery may not always be on your usual day, we are trying to spread the load over the week.
Here’s a video of the squirrels in our garden last weekend. Look out for squirrel no 4 trying to join the feast - put vid on full screen and watch top left 😍
Remember, try to take a few minutes each day to just watch your birds and other garden friends - relax and enjoy the moment.
We’re still here for you
Thank you for your continuing support
The Birds’ Bistro Team
As Cumbria is moving into Tier 4 - ‘stay at home’, the shop will close this evening and remain closed until restrictions are lifted or eased.
We will now switch back to our lockdown arrangements
Pre-booked collections
🐦 from the carpark
🐦 Monday to Friday
🐦 first slot at 10.30 and last at 4.30
Local deliveries across Cumbria
🐦 As normal (from 5th January) with no-contact delivery procedures.
🐦 There could be a change in the day you receive your delivery, as we may need to send the vans out on extra runs to accommodate increased loads.
🐦 Get your order in as early in the week as possible, to ensure we can fit your order on the van and to allow us to plan our delivery routes earlier.
🐦 Order deadline is 12noon, on the day before scheduled delivery day
National mainland UK Courier deliveries
🐦 As normal (from 4th January)
🐦 Dispatched Mon-Thurs
🐦 With increased online shopping, they may take an extra day or so to arrive
Stay safe everyone, we’re getting closer to the light at the end of the tunnel 🤞
Happy New Year to all of our customers and wishing you all a healthy and happy 2021.
Best wishes from all of us at The Birds’ Bistro