27/10/2025
At Vets for Pets Perth, we are proud to provide compassionate, professional care to our patients and their owners. Our team work tirelessly to help your pets live happy, healthy lives and we believe that respect and kindness should always go both ways.
We have a zero tolerance policy towards abusive, aggressive or derogatory behaviour directed at our staff. This includes verbal abuse, shouting, intimidation, threats or disrespectful language in person, over the phone or online. Unfortunately, we have had all of this recently and our team members deserve to come to work in a safe, supportive environment, free from hostility and fear. We will always do our best for your pet, but we cannot and will not tolerate abuse. We reserve the right to dismiss any client who breaches this policy.
The veterinary profession is built on compassion, but it is also one of the most emotionally draining and high- pressure careers. Tragically, veterinary professionals are at significantly higher risk of su***de than the general population. Many of us carry the weight of difficult cases and the emotional toll of caring deeply for animals and their families every single day.
We ask you to please be kind. A moment of patience and understanding can make an enormous difference.
We want to work with you, not against you, to give your pet the best possible care.
If you have been unhappy with the service we have provided, please come and speak to us, we will be more than happy to help.
Thank you for your trust, your empathy and your respect.
The Vets for Pets Perth team.
