Dog grooming services for yours and your dogs individual needs across Hampshire and Surrey.
I am a pet groomer providing services in Hampshire and Surrey in your home, or from my home salon.
18/04/2025
Hello everyone!
The Pixie’s team are all wishing you a lovely Easter Weekend!
We are now closed until Tuesday 22nd April, so that we can rest and enjoy some family time.
See you all next week!
17/04/2025
This is a great article… and I couldn’t have said it better if I’d tried…
WHAT YOU DON'T SEE AT THE DOG GROOMERS.......
You dropped your dog off at the salon and picked them up few hours later - fluffy, fresh, and happy. But what you saw was just the tip of the iceberg.
You didn’t see your groomer arrive early to open up the salon, disinfect tools, lay out fresh towels, and check the day’s appointments. You didn’t see them look over your dog from nose to tail before even lifting a brush - checking the coat condition, skin, eyes, ears, nails, and weight.
You didn’t see the careful way they clipped around a wriggly paw, or how they paused to let your dog calm down during the bath. You didn’t notice the matting hidden beneath your dog’s topcoat, or the way the groomer worked slowly to avoid hurting the skin beneath it.
You weren’t there when they spotted a red patch of irritated skin, or a small lump you hadn’t noticed. You heard them gently mention it to you at collection - not to worry you, but because they genuinely care about your dog’s wellbeing.
And after you left, you didn’t see the clean-down , the floor swept, tables cleaned, blades oiled, messages replied to, notes written up for your next visit, and laundry on again.
All of that… for a price that’s often lower than what you’d pay for your own haircut. And your hairdresser?
They don’t have to bathe you, clip your nails, or hold you still while you try to bite the brush.
The truth is ……. dog grooming is so much more than a haircut.
It’s about health, hygiene, comfort, and trust. It’s about knowing dog anatomy, coat types, skin conditions, behaviour management, handling skills, and safe sc******ng techniques. It’s a profession that takes training, practice, and patience.
Most groomers got into this work because they love dogs. But that doesn’t mean they shouldn’t be paid fairly for the physical, emotional, and skilled work they do every single day.
If your dog leaves their groomer happy, healthy and looking good - it’s not by luck. It’s because you have got a good groomer.
So next time, take a moment to thank them. Leave a review.
Tip them if you can. And above all - don’t undervalue them.
They’re doing far more than just washing the dog.
If you want to know more about the trade association for pet groomers and how we support them, contact the British Dog Groomers Association a division of the Pet Industry Federation
The Pet Industry Federation (PIF) is the membership association for the UK pet industry. Representing all types of pet businesses for 75 years, PIF strives to raise standards and enable its members’ businesses to thrive. PIF members have access to a wide range of benefits, from cost savings to tra...
17/04/2025
‼️IMPORTANT NOTICE‼️
Hello everyone!
I just wanted to pop a note out on a safety policy we have… especially in the front of the shop and reception…
We have noticed that more often than not, leads etc are being removed in reception, please can I ask that you DO NOT remove leads, collars and harnesses in reception… this is for your dogs safety as there are often people coming and going and I’d hate for anyone of our canine customers to escape out the door..
But also, we do sometimes have some in that don’t get on with everyone, and therefore to ensure everyone’s safety and comfort please ENSURE that all dogs are kept under control in reception.
Many thanks for your understanding…
06/03/2025
We are now closed for the weekend as we are all heading off the CRUFTS!
All messages and emails etc will be answered next week.
Have a good weekend!
19/02/2025
It’s just a note as we are very busy right now, and currently have a 4 week wait for an appointment… therefore I have made the decision that we can no longer take on any new customers just now…
If you are a regular and you are due to see us soon and haven’t already booked… then do get in touch and book…
19/02/2025
It was an Old English Sheepdog sort of day last week… ❤️❤️…
31/12/2024
Just before we all get carried away with the New Year Eve festivities..
I wanted to take a little time to reflect on the last year...
We have had some difficult times, but also some great ones...
We've bid farewell and safe travels over the rainbow bridge to those who have gained their wings... we have mourned them... but also remembered how much joy they have brought us... and how thankful we are to have been part of their life .
We have also welcomed some new members to the Pixie's family... and have had some great puppy cuddles and play times, and look forward to being part of their onward experiences...
We are always here and happy to help if ypu need us... looking forward to seeing old friends and new friends in 2025...
See you on the sofa!!!
Charlotte & the Pixies Team!
21/12/2024
We are now closed for Christmas.
We will be back in the Salon 2nd January 2025.
Thank you to all our customers this year, we look forward to seeing you again in the New Year.
Merry Christmas!
Charlotte & the Team!
16/12/2024
Hi all,
Another announcement today... I'm on a roll!!!
I wanted to let you all know that from January 2025 we will be changing our opening hours ever so slightly and my (Charlotte) working hours are also changing.
From 1st Jan 2025 our core open hours will be 8am - 4pm, Monday to Friday. And 8am - 2pm every other Saturday (subject to demand)
We will continue to have 1 late night opening a week on a Thursday where I will be working until 8pm, and also we will still be able to provide 1to1 quiet appointments subject to my (Charlotte) working hours.
Charlotte, that's me encase you haven't realised! 😂 will no longer be working Mondays and also every other Tuesday, this is due to the demanding nature of this job and the physical impact that it is having, this time is to ensure that I can take a bit more care of myself so that I can continue to do the job I adore...
So, if you would like an appointment with me, then just let us know when you book so we can make sure that's scheduled correctly for you.
Many thanks,
Charlotte
16/12/2024
‼️Important Notice‼️
Hi everyone!
To follow up on my previous post advising of a price increase in 2025.
I have now done a full review and evaluation of our costs over the last 12/14 months and on average our costs for shampoo's, maintenance, training, equipment, utilities, plus VAT etc have increased by just over 20%, however our prices have not increased over this time inline with this and we can no longer afford to continue to absorb these increases.
Therefore, from 1st January 2025, I have taken the decision on a price increase of around 10 - 15%, whilst this may seem a steep increase, it is necessary to ensure that we can continue to provide the best we can for you and your dogs.
If you would like us to confirm what your new price will be in £, then please do get in touch.
Many thanks
Charlotte
09/12/2024
We still have a couple of spaces available this Thursday!
Message to book.
06/12/2024
❗️Adverse Weather❗️
Hello Everyone,
I wanted to pop a note out, as we have and are continuing to see some adverse weather bringing heavy rain and high gusting winds.
Whilst we remain open, we do absolutely appreciate that travelling in these conditons can be very unpleasant, if you would rather not travel in high winds or heavy driving rain, then I understand ... therefore if you'd prefer to reschedule for when the weather is a little calmer then that is not a problem.
Just pop a message over and let us know...
Stay safe, and see you on the sofa.
05/12/2024
Last minute availability!
Thursday 12th December @ 11am & 1pm
Message to book
21/11/2024
We have some last minute available appointments tomorrow at 9am & 9.30am.
Also some spaces are now available next week on Tuesday & Wednesday....
Pop a message / WhatsApp to book!
19/11/2024
We have some cancellations for tomorrow at 9am and 11.30am ...
Message/WhatsApp to book!
New customers are welcome!
14/11/2024
How many of us have said... 'if only they could talk?'...
The thing is, dogs talk alot.... and through their body language we can understand what they are wanting to communicate... this picture is a great guide to some of the more common things that we may see our dogs doing... and what these actions etc largely mean...
.. so why not go and have a chat with your dog...
See you on the sofa!
10/11/2024
If anyone was wondering how chilled out we are at Pixie's, just ask this snoozey lot... having a nap in the middle of a busy day!
See you on the snoozing sofa!
10/11/2024
On this Rememberance Day, we take a few moments to think of all the men, women and animals who fought on the front lines, and contributed their time and resources to this time of great unrest and war.
We think of the Poppy as a symbol of remembrance as it was one of the few plants that grew on the torn up war ground.
And this was encouraged by the peom written by Lieutenant Colonel John McCrae, 'In Flanders Fields'.
We will remember them all, always.
Address
Pixie’s Parlour, 38a West Street Portchester PO169UZ
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Hi there, my name is Charlotte, I love all animals, but I am particularly passionate about dogs. I have 2 myself, and therefore as an owner understand there can be challenges and that sometimes in can be hard to find the time to groom the dog, and that is why I created Pixie’s Parlour.
Pixie’s Parlour, is a service providing solutions that meet yours and you dogs individual grooming requirements, I am fully qualified to Level3 in professional dog grooming, insured, pet first aid qualified and DBS Checked.
Our grooming services are completely flexible and can be tailored to fit in around your schedule, where I can come to you and groom your dog from the comfort or familiar surroundings, great for nervous, young, or elderly dogs that may not enjoy the busy environment of a grooming salon, also great for nervous owners, who may not like the idea of leaving their dog in that situation, you can then see me at work and feel rest assured your dog is in safe, calm and kind hands. Or I have a home based salon where I offer a 1 to 1 groom with your dog, where you can leave your dog with me, or you are also welcome to stay and have a tea / coffee and see me at work (we have biscuits!).
In addition to grooming services, I can also offer that little bit of extra help you may need for those situations when time is short, from taking your dog for a walkies, to popping in and checking them when you may need to leave them during the day.
I do not believe that just because we have busy lives, we can not enjoy the benefits of owning a dog.