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Monday 9am - 8pm Tuesday 9am - 8pm Wednesday 9am - 8pm Thursday 9am - 8pm Friday 9am - 8pm Saturday 9am - 6pm

Little Grey Dog - I.T. Services

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Little Grey Dog - I.T. Services

Home computer repairs and business IT support in Swansea and surrounding areas. Why do I call myself “Your best friend in IT”? Allow me to explain.

The link with the company name is obvious as dogs are ‘man’s best friend,’ but there is a deeper reason as to why I believe in it and you can benefit from it. Many times in my life I have felt alone, like when my entire class in Primary School would make fun of me and when I was bullied. I’m sure there are times when you have felt alone too. The time when I felt most alone, however, was when I was

18 and my family left to move to Canada. I choose to stay because I wanted to go to university but it still left me feeling very alone. However, it was at this point in my life I discovered an important lesson. I am not on my own! In fact looking back now, I can see that I never was actually alone! In Primary school, I had a best friend who was also mocked by the class. When I had just turned 16 I became a Christian and learnt that with Jesus I am never alone, even if my family leave me. The churches I have been a member of and the Christian Union at University have treated me like family and helped me out in so many ways. Since starting the company, I’ve found running a business can get lonely sometimes. You aren’t following the crowd and it’s a lot tougher not knowing if your paycheck is coming at the end of the month. Recently, I’ve discovered the power of networking (people networking, already knew about computer networking!) and a vibrant community of business owners all willing to socialise, chat and help if there is a problem. It’s great to be able to refer them to other people too because I can show them that they are not alone either. Oh, and why IT? Well, I like technology, I was always fascinated by how my friends at uni could fix computer and I like to learn (and teach others!). I have gained 5 years experience working in IT networking and helping friends and family, which means I have seen a multitude of problems with computers and networks. This puts me in a great position to be able to diagnose and resolve your computer problem quickly and efficiently. I have also gained the CompTIA A+ and Network+ industry certifications to make sure my skills are up to date and I follow best practices. My desire is to take all my skills and experience and run a business that helps you out, so you don’t have to feel like you are on your own when your computer fails you. That’s why I want to be “Your Best Friend in IT.”

05/10/2017

How you can have wonderful Wifi | itsupportswansea

New blog post! How you can have wonderful wifi:

https://www.littlegreydog.uk/single-post/2017/10/05/How-you-can-have-wonderful-Wifi

We all use wifi. In fact, I expect for most of you it’s the only way you connect to the internet.

29/09/2017

How to Keep your Important Files | itsupportswansea

New post is up, how to keep your important files by backing them up.

https://www.littlegreydog.uk/single-post/2017/09/28/How-to-Keep-your-Important-Files

Do you backup your computer? As most of you know it's vital to back up your data, especially if you are a business.

29/09/2017

Computer problems? I can help you with that. I can also help you spread the cost with my Monthly Rescue Cover. For £25 a month (1 computer) you get a helping hand that can:

Remote in and fix the problem 👍
If that's not possible, then visit you 👍
Help with your printer 👍
protect you with AntiVirus software 👍
Check your PC for imminent problems 👍
Make sure you have a backup solution in place. 👍

Call me for a chat about this or other ways I can help you out. 😀

26/09/2017

Anyone want to pay me to build them an i9-7980XE based PC? At $2000 it's the only way I think I'll get my hands on one 😂😂

25/09/2017

Choosing the Right Computer for you (part 2) | itsupportswansea

....and here's part 2.

https://www.littlegreydog.uk/single-post/2017/09/20/Choosing-the-Right-Computer-for-you-2

The next step to consider is what are you going to use it for. Knowing this will help you navigate the vast spectrum of, well, specs.

25/09/2017

Choosing the Right Computer for you (part 1) | itsupportswansea

I've written a buyers guide to help you choose the right computer for you. Here's part 1....

https://www.littlegreydog.uk/single-post/2017/09/14/Choosing-the-Right-Computer-for-you-1

Buying a PC can be confusing these days. There are so many different styles and specifications! How are you supposed to know what you need...

25/09/2017

Do you want the piece of mind of having IT support but can’t afford the cost? Don’t want to be tied in for at least 12 months? Or do you think that because you are the only member of staff that IT companies don’t want to know?

My Rescue Cover service means that you have help available when your computer breaks down. No more worrying about what you are going to do or who you are going to call to fix it.

It includes antivirus and a Health Check to make sure your computer isn't going to let you down imminantly. Plus make sure you have a good backup system in place.

All this for £25 per month for 1 PC. Or £250 for the year (so you get 2 months free!).

Call now for more info and to sign up. 0800 433 7097.

21/09/2017

Choosing the Right Computer for you (part 2) | itsupportswansea

Need help with choosing the right PC for you? I've written a helpful guide. This is part 2.

https://www.littlegreydog.uk/single-post/2017/09/20/Choosing-the-Right-Computer-for-you-2

The next step to consider is what are you going to use it for. Knowing this will help you navigate the vast spectrum of, well, specs.

19/09/2017

12 hours to wipe that disk! Good job it's a "set it up and leave it run" type job 😂.

18/09/2017

Fun start to the week. Got a warning last night that my PC was running too hot. Tried remounting my all-in-one liquid cooler but that made no difference. Switched it for my old air cooler and temps are where they should be 👍. I'll run some more tests on the AIO but looks like the pump has failed (or failing).

Whilst being slightly annoying I love to dive into a PC and swap bits out ☺️.

08/09/2017

How's your week gone?

07/09/2017

6 Great Ways You Can Speed up Your PC. | itsupportswansea

New Blog post to help you get your PC motoring along nicely!

https://www.littlegreydog.uk/single-post/2017/09/06/6-Great-Ways-You-Can-Speed-up-Your-PC

Slow computer? Happens to us all eventually. Over time a computer will slow down with use. It gets clogged up with old files and programs,...

07/09/2017

Meet the boy genius changing the way driverless cars see

"throwing software engineers at a hardware problem" - love this quote 😂

https://www.wired.co.uk/article/lidar-luminar-technologies-autonomous-cars-safety

Austin Russell, the founder and CEO of Luminar Technologies, aims to improve the safety of autonomous cars with a single laser

06/09/2017

Computer giving you hassle today? Give me a call and I will investigate and solve the problem. £30 for home users.

01/09/2017

It's Friday already?!

31/08/2017

How you can create awesome passwords. | itsupportswansea

Bit later than planned but here is my new blog post - how to create awesome passwords!

https://www.littlegreydog.uk/single-post/2017/08/31/How-you-can-create-awesome-passwords

These days it seems you can’t do anything on a computer or on the internet without first having to enter your username and password.

30/08/2017

Problem with your Mac? While I deal mainly with Windows PCs (because they always break right? 😉) I can help you out if your Mac is playing up or running slowly. I'll even charge you the same price as fixing a PC 😁.

29/08/2017

Is your computer a bit on the slow side? Don't suffer with it any longer, get in touch to arrange a visit so I can help you speed it up again. Call 0800 433 7097 or email [email protected]

29/08/2017

Ever wondered why you get asked to “turn it off and on again”? | itsupportswansea

The week has restarted (a little later than usual!). Have you had to restart your computer lately?

https://www.littlegreydog.uk/single-post/2017/08/23/Ever-wondered-why-you-get-asked-to-turn-it-off-and-on-again

You’ve heard the jokes and probably made them yourself. All I.T support do is ask you to turn it off and on again but why?

28/08/2017

Is everyone enjoying their extra day off today?

25/08/2017

Phew! We made it everyone. Have a great weekend. Especially as it's a long one!

24/08/2017

www.littlegreydog.uk

New Blog post!

Ever wondered why you get asked to “turn it off and on again”?

www.littlegreydog.uk/single-post/2017/08/23/Ever-wondered-why-you-get-asked-to-turn-it-off-and-on-again

24/08/2017

Here are 3 things to help you tell if an email is a scam or phishing email:

1) If you get an email that is written to make you panic, it’s most likely a scam (phishing) email.

2) If you aren’t sure about a link in an email, put your mouse cursor on the link (don’t click!) and look at the bottom of your browser. The address appears there. If it’s not where you expect, don’t click.

3) If you get a suspicious email that wants you to log into a service (like paypal for example) because it says there is a problem. Don’t click any links. Go direct to the site in your web browser and log in there.

If you like this post and want to see more tips, post in the comments what you need help with.

23/08/2017

Little Grey Dog - I.T. Services

I can help you out of a jam if you are a home user as well. My services start at £30. If your computer is misbehaving then call today on 0800 433 7097!

Little Grey Dog - I.T. Services. 76 likes. Home computer repairs and business IT support in Swansea and surrounding areas.

22/08/2017

Raspberry Pi’s new Raspbian update makes DIY computing even smoother

Such a great invention this, and now they've made it even better!

Raspbian Stretch brings many optimizations

21/08/2017

itsupportswansea | Rescue Cover

If you are a small business owner, you don't need to feel on your own when computer problems strike. With my Rescue Cover, you can protect 1 - 5 PCs and no longer worry about them going wrong. Call us today on 0800 433 7097

Rescue Cover

18/08/2017

Almost there! Have a great weekend!

18/08/2017

Help and advice from your best friend in IT | itsupportswansea

I'm starting a blog to help you. New posts every Thursday. If you have any ideas of what you would like me to cover then please let me know in the comments.

Want some free tips and advice on computers and technology? Then you’ve come to the right place!

21/07/2017

Friday Funny!

20/07/2017

Our NEW Rescue service is now available!!

Are you a sole trader or small business owner? What would you do if the computer or laptop you rely on broke down? What if it became frustratingly slow, making your work harder and take longer?

Do you want the piece of mind of having IT support but can’t afford the cost? Don’t want to be tied in for at least 12 months? Or do you think that because you are the only member of staff that IT companies don’t want to know?

It doesn’t matter how big or small your business is, we all rely on computers. They hold the programs we use, client details and important documents. When computer problems strike they can cause everything to grind to a halt. But with our Rescue service it doesn't have to be this way. For a low monthly fee your computer is covered by our service which includes:

Remote Support
If required, site visit
Support for 1 printer
Webroot AntiVirus software (worth £22.50)
Initial PC Health Check (worth £40)

We provide this great value service to give you piece of mind and confidence to provide your services and grow your business knowing that if your computer was to break down, your best friend in IT will rescue you!

Call us or message us today for more information.

19/07/2017

Malware installs Signal as part of scheme to steal macOS users' banking credentials

Mac users "need to lose that "holier-than-thou" attitude and realize EVERYONE - not just Windows users - are vulnerable to malware."

A piece of malware is currently installing the Signal messenger app on macOS users' mobile devices as part of a scheme to steal their banking credentials.

30/06/2017

Worried about the latest RansomWare threat? Or any of the other threats to the security of your computers?

Get in touch, I'm happy to help.

29/06/2017

Should the VAT threshold be increased post-Brexit? | Accountancy Age

Should the VAT threshold be increased? What difference will it make to businesses if it is increased?

Research by AAT reveals that a third of members support a significant increase in the VAT threshold

Address

Swansea

Opening Hours

Monday	9am - 8pm
Tuesday	9am - 8pm
Wednesday	9am - 8pm
Thursday	9am - 8pm
Friday	9am - 8pm
Saturday	9am - 6pm

Telephone

+448004337097

Website

http://www.littlegreydog.uk/

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Fun start to the week. Got a warning last night that my PC was running too hot. Tried remounting my all-in-one liquid cooler but that made no difference. Switched it for my old air cooler and temps are where they should be 👍. I'll run some more tests on the AIO but looks like the pump has failed (or failing). Whilst being slightly annoying I love to dive into a PC and swap bits out ☺️.