Bow-Wows

Bow-Wows Professional Canine Care Services

https://www.casemine.com/judgement/uk/649f1f878fa1977797a223bf?utm_source=amp&target=amp_jtextThe reasons given in the d...
18/08/2024

https://www.casemine.com/judgement/uk/649f1f878fa1977797a223bf?utm_source=amp&target=amp_jtext

The reasons given in the decision for revoking the license under regulation 15 (a) and (d) were as follows;-

Inadequate care and repeated failures to meet the welfare needs of the dogs on the premises.

she and her sister had used mopheads to control behaviour before they had gates installed but denied ever telling staff to do this.

entirely inappropriate methods of managing dog behaviour that had been regularly used on the premises, specifically, the discharging of extinguishers to break up fights and stop barking, the use of mops to manage dogs� behaviour, shouting at dogs, slamming doors and banging on windows as a means of deterrence.

The evidence shows that dogs were being assessed by the Appellant by merely observing their behaviour in the Pets corner shop and seeing how they behaved with humans in that context. That is not an appropriate assessment.

further submission that inadequate thought was given to the particular needs of braxy cephalic dogs. They find breathing more difficult and are less able to regulate their own body temperature than other breeds. No consideration was being given to their particular needs in terms of controlling their temperature

a. breach of condition 3.2 in that the maximum of 36 dogs permitted on the premises in accordance with the licence was exceeded and the records kept of the number of dogs on the premises did not match the number of dogs actually present. Breach proven.

b. breach of conditions 4.1, 4.2 and 5.2 the licence requires that sufficient numbers of competent individuals must be available to provide a level of care for the animals that ensures their welfare needs are met. Breach proven.

c. breach of condition 6.5 which requires that constant access to fresh clean drinking water must be maintained in a suitable receptacle. Breach proven

d. breach of condition 10.1 which requires that a written emergency plan acceptable to the local authority (my emphasis) must be in place, known and available to all the people on the premises used the licensable activity followed where necessary, to ensure appropriate steps are taken to protect all the people and animals on the premises in the case of fire or in the case of breakdowns for central heating, ventilation and aeration or filtration systems or other emergencies. Breach proven

e. breach of condition 7.1 that requires active and effective environmental enrichment. Breach proven.

f. breach of condition 21.1 (a) that requires that each dog must be provided with a clean comfortable and warm area where it can rest and sleep. Breach proven

g. the respondent was satisfied that the appellant was not a fit and proper person to hold a licence

11 dogs were being kept in the isolation kennels. These kennels do not meet the minimum space requirement per dog and the appellant had been informed of this several times previously. The area felt very warm, although the temperature reading showed 24°. On inspection several dogs were found in the kennels. The dogs were showing signs of overheating and panting/lying motionless on the floor.

123. In her report following her July 2021 inspection Ms Edwards made a recommendation to reduce the star rating to 1 star and the number of dogs permitted from 36 to 26. The council had received witness statements from two anonymous witnesses who worked in the premises providing accounts that confirmed ongoing concerns about the way in which the business was being run.
124. On 22/09/2021 Kareen Plympton team leader, health, safety and licensing, Charlene Ellis senior licensing officer and Paul Willis environmental health practitioner observing visited the appellant�s premises unannounced following complaints received of overcrowding (60 dogs), no ventilation and wider animal welfare concerns.

a serious incident that resulted in a bitch being mated on the site on 17 July 2020.

there were no areas where individual dogs could take themselves in order to avoid seeing other dogs and humans. There was no separate resting area within the two main rooms. it was a matter that had been raised in the previous inspection in February 2019.

It was noted that there were insufficient staff to dog ratios of the time of the inspection

after he'd come back from spending a few days there and he had a huge bite mark and swelling on his neck, I told the owners to take him straight to the vets for antibiotics. It had created a huge abscess and whilst draining it another dogs tooth came out of the wound! From what I gathered from the owners they didn't care then either

My partners dog had a hole in her ear from going there. They were just like “accidents happen”.

We were barely through the gate and this new staff member was extremely rude and grabbed my puppy by the collar

Narcissistic owners who care more about profits than the welfare of their employees or the dogs in their care. They have had countless injuries and even a death. You can’t take legally required breaks and are expected to show up early to every shift. Emotional manipulation and lying to owners happens on a daily basis and they often breach capacity meaning you can be responsible for the welfare of up to 40 dogs between two people.

The only reason they are running is through lying incessantly to clients.
Please read the full case report

Get free access to the complete judgment in Hatcher v Crawley Borough Council on CaseMine.

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02/08/2024

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DON’T GET A DOG…UNLESS YOU CAN MAKE A COMMITMENT

In an ideal world dogs would be included as part of our family and we would commit to sharing our time and life with them.

In an ideal world, we would take the time to learn about how they communicate, their emotions, their needs and updated, modern, scientifically based methods to understand or modify behaviour.

In reality, dogs are so often seen as an item of property, a commodity to be bred and make money from, a cheap, replaceable security system with a built-in barking alarm, a garden decoration, a toy to play with when the kids are bored or an accessory that looks good while out walking, running or taking selfies.

Dogs are not objects, just like us they are sentient beings with the capacity to feel a range of emotions.

A life spent confined to a backyard or fenced in with little or no human companionship is not a life.

Dogs are naturally social beings and need to spend time with their human family.

They need love and attention, exercise and mental stimulation.

They need routine, consistency and predictable patterns to feel secure in our world.

They need to feel safe, secure and protected if they are to be the best version of themselves.

Having a dog requires commitment, patience and dedication.

It’s hard work, it’s sometimes messy, dirty and stinky, it costs money and requires changes to our lifestyle.

It’s a decision that shouldn’t be taken lightly or without making a commitment, but the rewards of forming a secure bond with another sentient being can bring so much joy and enrichment to both our lives and theirs.

Some great pics here 😅💕
27/07/2024

Some great pics here 😅💕

Bow_Wows 🐾🐶
15/07/2024

Bow_Wows 🐾🐶

24/06/2024

Hey Doggoes! I’m missing you all very much! Hoping you’re all still having fun and keeping cool in the hot weather xx big hugs and scritches to you all 🤗💕

Loving our walks!   Bow_Wows 🐾🐶
02/06/2024

Loving our walks! Bow_Wows 🐾🐶

Been slightly distracted the last few weeks! We’ve had some beautiful walks as always! Love our Bow-Wows 💖
23/05/2024

Been slightly distracted the last few weeks!
We’ve had some beautiful walks as always! Love our Bow-Wows 💖

02/05/2024

😂

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30/04/2024

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12/04/2024

Just so you know….

07/04/2024

Walking with worried dogs can make walks hard, emotional and even scary. It's important to remember that even when a dog lunges forward, they are just trying to stay safe. We can help you to understand your dog and learn howe to make walks better, just drop us a line below.

I’m steering clear of Rivers and streams for a while. With all this flooding I expect the problem is a lot worse than we...
06/04/2024

I’m steering clear of Rivers and streams for a while. With all this flooding I expect the problem is a lot worse than we think 💩😷🤒

Sewage is discharged into rivers across the UK and Ireland on a daily basis. This isn’t an isolated problem; it occurs up and down the country, affecting…

A tiny bit of rain 😅 but mostly fun! 😀🥳💕 Bow_Wows 🐾🐶
05/04/2024

A tiny bit of rain 😅 but mostly fun! 😀🥳💕 Bow_Wows 🐾🐶

And the wind 🌬️🤭💕 Bow_Wows 🐾🐶
05/04/2024

And the wind 🌬️🤭💕 Bow_Wows 🐾🐶

Because Bow-Wows always find the sun 🌞🥰💕💕💕 Bow_Wows 🐾🐶
05/04/2024

Because Bow-Wows always find the sun 🌞🥰💕💕💕 Bow_Wows 🐾🐶

❤️
04/04/2024

❤️

This is me. Take it or leave it.

About anything that goes against my morals 😘
01/04/2024

About anything that goes against my morals 😘

Last weeks walks 💕🐾🐾🐾🐾💕
25/03/2024

Last weeks walks 💕🐾🐾🐾🐾💕

Grasspuppies 😀💕
28/02/2024

Grasspuppies 😀💕

Grasspuppy loophole approved 🐮

And this was my weekend 😁🤗🥰
25/02/2024

And this was my weekend 😁🤗🥰

Few more from last week 🥰 Bow_Wows 🐾🐶
25/02/2024

Few more from last week 🥰 Bow_Wows 🐾🐶

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20/02/2024

💕

Sunshine 3 Rain 2 It was a win this week 😀💕 gorgeous Bow-Wows on their walks this week. 💕🐾🐾🐾🐾❤️
17/02/2024

Sunshine 3 Rain 2 It was a win this week 😀💕 gorgeous Bow-Wows on their walks this week. 💕🐾🐾🐾🐾❤️

I’m going to miss the beautiful weather we had last week! Bow-Wows having fun as always on our fabulous walks 🥰🐾🐾🐾🐾💕
21/01/2024

I’m going to miss the beautiful weather we had last week!
Bow-Wows having fun as always on our fabulous walks 🥰🐾🐾🐾🐾💕

Or words to that effect 😅 Great advice thanks Andy!! 🤗🐾🐾🐾🐾
21/01/2024

Or words to that effect 😅
Great advice thanks Andy!! 🤗🐾🐾🐾🐾

With the strom approaching remember all your animal indoors and outside

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Opening Hours

Monday 07:00 - 17:00
Tuesday 07:00 - 17:00
Wednesday 07:00 - 17:00
Thursday 07:00 - 17:00
Friday 07:00 - 17:00
Saturday 09:00 - 15:00

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Canine Guardian

Although concentrated in Billingshurst, the surrounding area and villages can be attainable. Feel free to call or contact me with enquiries.

Walks are determined on an individual basis and will be discussed during the first consultation and assessment which is free. This can be arranged by either meeting you and your dog on a walk or at home abiding by the social distancing measures.