22/01/2025
I sometimes get asked why I charge a cancellation fee so when a colleague of mine posted this it summed it up rather concisely.
😤🚫 NO SHOWS & CANCELLATIONS 🚫😤
There is nothing more damaging (or frustrating!) to a self employed person than people who don’t show up for their appointment, or people who cancel at the very last minute.
When we book your dogs in for their appointments, they are booked in for a time slot of anywhere between 1 and 3 hours depending on their breed, if you don’t bring your dog to their appointment, we cannot fill that time meaning that we’re not only sitting around twiddling our thumbs (feeling VERY cross!), we’re also NOT EARNING.
The average groomer loses somewhere between £100-£400 per month in no shows and late cancellations. PER MONTH!! 😱
Imagine having that amount of money taken out of your wages each month and think about how that would affect you. It’s a huge loss!
Despite how it may appear and as much as we adore our job, we are not here to play with your dogs all day, we are here to earn a living and we can only do that if you bring your dogs to their appointments hence why the cancellation fees apply.
As always, thank you for reading and thank you to my clients for being awesome 💜🐾