27/02/2021
*** QUESTIONS AND ANSWERS ***
Q. WHAT DOES YOUR SERVICE INCLUDE?
A. WE CLEAR YOUR GARDEN OF ANY PET WASTE AND SANITIZE THE AREA USING OUR VEGAN, PET AND ENVIRONMENTLY FRIENDLY SANITIZER.
Q. HOW OFTEN IS YOUR SERVICE AVAILABLE?
A. WE OFFER A REGULAR WEEKLY OR FORNIGHTLY SERVICE BUT ALSO CAN TAILOR OUR SERVICE FOR INDIVIDUALS UPON REQUEST.
Q. DO I NEED TO BE IN WHEN YOU CALL?
A. SOME CUSTOMERS MAY NEED TO BE AVAILABLE ON ANY INITIAL CLEANS IF THE AREA HASN’T BEEN CLEANED IN THE LAST 7 DAYS. HOWEVER AS LONG AS WE CAN ACCESS THE AREA SAFELY ALL OUR REGULAR CUSTOMERS DO NOT NEED TO BE HOME.
Q. HOW DOES YOUR PAYMENT SYSTEM WORK?
A. WE ACCEPT CASH PAYMENT BUT ALSO WELCOME BANK TRANSFERS.
Q. DO YOU STILL OPERATE DURING COVID 19 RESTRICTIONS?
A. YES AS WE ARE CLASSED AS AN ESSENTIAL SERVICE DUE TO THE NATURE OF THE SERVICE WE OFFER AND HEALTH IMPLICATIONS. WE ALSO ADHERE TO SOCIAL DISTANCING GUIDELINES AND CAN OPPERATE CONTACT FREE.
Q. HOW DO I CANCEL YOUR SERVICE?
A. IF YOU WISH TO CANCEL OUR SERVICE FOR ANY REASON, WE WILL REQUIRE NOTICE OF CANCELATION BEFORE YOUR NEXT SCHEDULED VISIT.