Little Dolittle - Small Animal Boarding & Home Visits

Established in 2018, Little Dolittle Rodent Boarding Service was providing a boarding retreat for small rodents. In 2021, after much research, our services have been extended and our name has changed to Little Dolittle. Based on the outskirts of the Peak District and close to the Five Pits Trail in Tibshelf, we now provide a boarding retreat and home visit service for small animals, as well as a g

rooming service for guinea pigs. Professional service/qualified staff
Always having a passion for animals and their welfare. Little Dolittle has a number of qualifications and experience which gives you peace of mind that your pet(s) are being well cared for.

• Level 1 & 2 Animal Care (Broomfield Hall Animal Unit, Derby College)
• Level 2 & 3 Animal Management
• PDSA Pet First Aid Course
• Pet Sitting Diploma

Animal Welfare Needs
The welfare of animals in our care is our top priority. Our care is based on:

• The need for a suitable environment
• The need for a suitable diet
• The need to exhibit normal behaviour patterns
• The need to be housed with or apart from other animals
• The need to be protected from pain, suffering and disease

Keeping you updated
As part of the boarding and the home visit service, we are happy to send you regular updates on your pet(s). We regularly share pictures/videos of the pets in our care on our social media pages and/or website. We ask all customers to let us know via our booking form if they would prefer that we do not share pictures/videos of their pets. We ensure that all of the pictures and videos we share do not serve to identify the owner/property. BOARDING SERVICE
We can take the following animals in for boarding:
• Amphibian
• Degu
• Ferret
• Gerbil
• Guinea pig
• Hamster
• Insect
• Mouse
• Rat
• Tortoise

Accommodation for boarding
We have a purpose-built outdoor guinea pig/tortoise lodge which is fully insulated for the comfort of your guinea pigs or tortoises. It is heated and has good ventilation. We also provide outdoor runs and space to explore. We have an indoor space for small animals. Security/webcams
Our premises (indoor and outdoor) are fully secure and are protected by CCTV. We can provide access to our webcams in our outdoor lodge so that you can view your pet(s) at any time during their stay with us. Boarding Prices
£5 per night with £2 per additional sharing:
• Guinea pig
• Tortoise

£3 per night with £1 per additional sharing:
• Amphibian
• Degu
• Ferret
• Gerbil
• Hamster
• Mouse
• Rat

£1 per night and no charge for any additional sharing:
• Insect

The price includes:

• Feeding and watering
• Cleaning
• Exercise and handling
• Well-being check
• Weight check (on arrival and departure)
• Nail trimming (if necessary)
• Giving medication (if necessary)

Grooming for your guinea pigs

These are in addition to the grooming which is already included with the boarding package (nail trimming, well-being check, weight check) and are charged at £1.50 per guinea pig, bathing is £5.00 per guinea pig:
• Ear cleaning
• Boar cleaning (male ge****ls)
• Grease gland cleaning
• Bathing (on vet's recommendation)

Terms and Conditions (Boarding)

Type of animal(s)
Little Dolittle provides a boarding service for the following animals:
• Amphibian
• Degu
• Ferret
• Gerbil
• Guinea pig
• Hamster
• Insect
• Mouse
• Rat
• Tortoise

Enclosures and equipment
For guinea pigs, Little Dolittle provides:
• Indoor hutches/C&C cages
• Outdoor runs
• Substrate/bedding
• Food bowls
• Water dispensers
• Hideouts
• Fruit, vegetables, hay and wild plants

Customer provides:
• Dry food
• Toys
• Sturdy pet carrier

For tortoises, Little Dolittle provides:
• Indoor tortoise tables
• Outdoor tortoise runs
• Heating/lighting
• Substrate
• Food bowls
• Water bowls
• Hideouts
• Fruit, vegetables and wild plants

Customer provides:
• Dry food
• Toys
• Supplements, including calcium powder, cuttlefish, etc (if appropriate)
• Sturdy pet carrier

For other small animals, Little Dolittle provides:
• Fruit, vegetables, hay, natural treats and wild plants

Customer provides:
• Suitable secure enclosure/cage
• Changeable substrate/bedding (wood shavings, shredded paper, etc)
• Food bowl
• Water bowl/dispenser
• Dry/live/frozen food
• Toys/hideouts
• Special heating/lighting (if appropriate)
• Supplements, including calcium powder, cuttlefish, etc. (if appropriate)
• Sturdy pet carrier

Little Dolittle cannot be held liable for costs relating to damage to cages, vivariums, other animal enclosures, accessories (such as lighting, etc). If lighting or heating provided by the customer stops working then Little Dolittle will do its best to replace the item but the cost must be reimbursed by the owner on their return. Food
Little Dolittle will supply fresh water, hay, fruit, vegetables and plants but we ask customers to supply a sufficient quantity of their pet’s own dried/frozen/live food (to avoid upset tummies). If Little Dolittle has to buy more dried/frozen/live food then this will be charged to the customer. Booking
A completed booking form and pet registration form is required for each booking if you are a new customer. If an existing customer requests boarding then unless the information already held by Little Dolittle is confirmed as still correct by the customer, a booking form/pet registration form will need to be completed and submitted to Little Dolittle. Little Dolittle operates a minimum stay of 3 nights. Payment
We request full payment in cash or by online banking prior to the start of the booking, at the latest the day before the booking starts. For first-time customers of Little Dolittle we request a deposit of £20 to be paid within 7 days of making the booking. This will secure the booking which is refundable on cancellation up to 2 weeks before the start of the booking. For first-time customers who book at short notice, we request full payment to secure the booking. If you collect your pet(s) earlier than the agreed dates (without prior arrangement) you will need to pay the full boarding fee regardless of collecting early.

• We charge for the full day if you drop off before 12pm
• We charge for the full day if you collect after 12pm

Our rates are based on a daily charge by type of animal. The rates also include a free weight check at the beginning of their stay and a free weight check, wellbeing check and nail trimming at the end of their stay. Little Dolittle offers a number of chargeable additional services for guinea pigs during their boarding stay with us (ear cleaning, boar cleaning, grease glands cleaning, bathing) which are discounted at 50% compared to non-boarders. Please refer to ‘About Us’ on our page for our full list of prices. We do not have the facilities to accept payment by debit/credit card. Cancellation/Amendment
We would appreciate as much notice as possible if you need to cancel your booking.

14 days or more before start of booking – any deposit/booking fee paid is returned to customer.
7 – 13 days before start of booking – 50% of any monies paid is returned to customer. Less than 7 days – full payment is to be paid to Little Dolittle. If you are delayed for any reason and need extra nights of boarding, we will do all we can to accommodate your pets. Any extra nights are charged at our normal daily rate and payable on collection of your pet. Arrival and departure times
We are open for arrival and departure of your pet(s) via appointment Monday to Saturday between 10:30am – 6pm. If these times are not suitable, please let us know and we can try and arrange another time. We are closed for arrivals and departures on Sundays, Christmas Day, Boxing Day and New Year’s Day. We would ask you to drop off/collect your pet(s) at the pre-arranged time. Please notify us as soon as possible if you need to change your arrival/departure time. If you do not collect your pet(s) on the agreed date, you will be charged for any extra days at the daily rate. If you are having your pet collected by someone other than the owner, please let us know in advance. Health and Welfare
Pre-existing medical conditions, including pregnancy, must be disclosed prior to boarding. We take no responsibility if your pet(s) falls pregnant whilst in our care. We are unable to board injured animals or an animal with a contagious condition which may cross contaminate other boarders. We request owners to provide Little Dolittle with full information of behavioural, dietary and special needs/requirements upon booking. If your pet needs veterinary assistance whilst in our care we will inform you or your emergency contact immediately. Any veterinary fees incurred during their stay must be reimbursed to Little Dolittle by the customer at the end of the booking. We promise to take great care of your pet(s) whilst they are with us. Sadly, small animals can pass away with very little warning and very quickly after showing signs of illness. We cannot accept any liability if your pet becomes ill or passes away whilst with us. We spot clean daily all of our enclosures and ensure hutches/runs/enclosures are deep-cleaned using F10 (as recommended by vets) between each visit. Some of our pets will receive daily exercise in outdoor runs (depending on weather) which will be secure. We always transport your pet to/from the outdoor run using a suitable pet carrier. Should any of your bonded pets need to be separated due to illness, there will be no charge for the additional accommodation. Customers must advise Little Dolittle before their pet’s stay if they do not wish their pets to have access to outside space. We would ask our customers to ensure they have their own suitable pet carrier to avoid unnecessary stress or injury whilst travelling to/from Little Dolittle. If your pets need separating due to them fighting, we will make every effort to provide good separate accommodation but you may be liable for additional boarding fees. Animal welfare is our primary concern and we will always act in your pet’s best interests. Medications/Veterinary Treatment
If your pet is on any medication, please bring this with you and let us know about this on the pet registration form. Little Dolittle will be happy to administer medication (if prescribed by a vet) during their stay. Please note, however, Little Dolittle cannot administer injections. Please ensure you bring sufficient quantity of the medication to cover the duration of their stay. As part of the booking, we ask customers to supply the name and contact details of their usual vet’s practice. If your pet requires veterinary treatment during their stay, we will make contact with you or your nominated emergency contact as soon as possible. If the customer is unable to provide vet’s details, then Little Dolittle will use the services of their own vet’s practice. By accepting our Terms and Conditions, you agree to any vet costs incurred by your pet, including round-trip mileage to/from the vets. Health and Safety/Legal
Any pet owners on Little Dolittle premises are requested to take care during their visit and follow any health and safety signage on site to avoid trips and accidents. Little Dolittle will not provide a boarding service for an animal which is overly aggressive and therefore may be a danger to Little Dolittle staff. Little Dolittle are fully insured, details available on request. The boarding of small animals does not currently require a licence. All animals are left with Little Dolittle at their owner’s risk. Children
If you bring children when dropping off/collecting your pet, it is the owner’s responsibility to keep them away from other animals that may be boarding with us, to protect your child from injury by an animal and to protect the animals from being scared or hurt by a child. Data Protection
All personal data will be kept securely in paper format or on a password protected computer. Information will not be passed to third parties and only used for the purpose of arranging bookings and providing pet updates throughout their stay. You may request your data to be deleted from our records at any time. Abandoned Pet(s)
In the event of an animal not being collected within 7 days of the due collection date, Little Dolittle reserves the right to re-home the animal. Any fees incurred as a result of the re-homing process, plus the fees for the extended stay with Little Dolittle, will be payable in full by the owner. Social Media/Website
We regularly share pictures/videos of boarding pets on our social media pages and/or website. Keeping you updated
We are happy to send you regular updates on your pet(s). We can do this either via WhatsApp, Messenger or email. We**ams
These are available free of charge. We cannot guarantee connectivity and we reserve the right to remove the cameras and access at any time. We**am codes and access details must not be shared with anyone apart from the pet’s owner. COVID-19
At Little Dolittle we take COVID-19 risks very seriously and would request all visitors to maintain a social distance and to remain outdoors, wherever possible. We are currently arranging drop-offs and collections in our front garden/driveway. Your pet should be held in a secure pet carrier for us to collect and return to you at a safe distance. Enquiry Form

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Customer Booking Form

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Pet Registration Form

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HOME VISIT SERVICE
We can provide a home visit service for the following animals:
• Amphibian
• Cat
• Degu
• Ferret
• Fish
• Gerbil
• Guinea pig
• Hamster
• Insect
• Mouse
• Poultry
• Rabbit
• Rat
• Tortoises

Home Visit Prices (based on a maximum of 30 minutes per visit)

£10.00 for one daily visit
£15.00 for two daily visits
For visits of longer than 30 minutes, price on application. Each visits includes:

• Feeding and watering
• Cleaning
• Exercise and handling
• Giving medication (if necessary)
• Other services, including watering plants, collecting post, putting out bins, etc. Mileage
Mileage is charged in addition to the visit at 40p per mile. We can only accept home visit bookings within a 10 mile radius of Tibshelf (one-way trip). Little Dolittle does not charge mileage for any home visit in Tibshelf. Terms & Conditions (Home visits)

Type of animal(s)
Little Dolittle provides a home visit service for the following animals:
• Amphibian
• Cat
• Degu
• Ferret
• Fish
• Gerbil
• Guinea pig
• Hamster
• Insect
• Mouse
• Poultry
• Rabbit
• Rat
• Tortoises

Enclosures and equipment
Little Dolittle cannot be held liable for costs relating to damage to cages, vivariums, other animal enclosures, accessories (such as lighting, etc). If lighting or heating stops working then Little Dolittle will do its best to replace the item but the cost must be reimbursed by the owner on their return. Food
Little Dolittle requests customers to supply their own dried/live/frozen food, hay/straw, fruit, vegetables and plants to cover the duration of the booking. In the event that additional items need to be purchased (pet food, litter, cleaning supplies or other necessary items that contribute to the health and wellbeing of your pet), Little Dolittle will purchase these and retain a receipt. The pet owner is responsible for reimbursement of these items within 7 days of the customer’s return. If an existing customer requests home visits then unless the information already held by Little Dolittle is confirmed as still correct by the customer, a booking form/pet registration form will need to be completed and submitted to Little Dolittle. An initial meet and greet in-home consultation will be organised at your home after receipt of the booking form. This will be an opportunity to introduce your pet(s) to Little Dolittle, discuss the requirements of your pet(s), share any concerns, key drop-off arrangements, alarm/padlock codes, location of pet’s supplies at customer’s home, discussion of other services required (watering plants, collecting post, putting bins out, etc). Full written instructions are required from the customer (via the booking form/pet registration form) to ensure that the expected services are delivered. Little Dolittle operates a minimum booking of 3 days. During extreme weather situations, we may have to amend the prebooked visiting schedule to your home. We promise to notify you of any changes at the earliest point. We always ask for an emergency contact number whilst you are away but we would recommend that you have a contingency in place with a local contact for if we are unable to travel to your home during extreme weather conditions, i.e. snow. If you are unable to provide details of a contingency plan during discussions with us when booking then we may not be able to accept your booking. Visit Times
Little Dolittle can undertake home visits every day from 8.30am to 5.30pm. Other arrangements can be made on request. If you return home earlier than expected and no longer need the home visit service (without prior arrangement up to 2 weeks before the start of the booking) you will need to pay the full home visit fee regardless of returning home early. Our rates are based on number of daily visits (maximum of 30 minutes per visit), the time it will take Little Dolittle to complete the service requested and mileage, where appropriate. Please refer to ‘About Us’ on our page for our list of rates. Christmas Day, Boxing Day, New Year’s Day - an extra 50% is added to the daily rate. We do not currently have the facilities to accept payment by debit/credit card. Mileage is charged at 40p per mile. Cancellation/Amendment
We would appreciate as much notice as possible if you need to cancel your booking.

14 days or more before start of booking – any deposit/booking fee paid is returned to customer
7 – 13 days before start of booking – 50% of any monies paid is returned to customer
Less than 7 days – full payment is to be paid to Little Dolittle

If you are delayed for any reason and need extra visits, we will do all we can to accommodate your pets. Any extra visits are charged at our normal visit rates and payable within 7 days of your return home. Health and Welfare
Little Dolittle must have sight of an up to date vaccination record for those animals that require regular vaccinations against diseases that are transferable through the environment. Little Dolittle reserves the right to refuse to deliver a home visit service if a vaccination record is out of date or incomplete. You must ensure that your pet is in good health, free from parasites and is adequately wormed. Pre-existing medical conditions, including pregnancy, must be disclosed on the pet registration form prior to the start of the booking. Any veterinary fees, plus any mileage, incurred during the booking must be reimbursed to Little Dolittle by the customer within 7 days of the end of the booking. We promise to take great care of your pet(s) whilst they are in our care. We cannot accept any liability if your pet becomes ill or passes away whilst they are in our care. We can spot clean daily but request customers provide their own pet-safe cleaning products. Little Dolittle will properly dispose of your pet waste. For cat litter trays we do request that you provide all necessary items such as scooper, cat litter and plastic bags and indicate where you would like these waste bags disposed of. The same applies to any other home based animal. We will also check daily for any damaged enclosures/hutches and if necessary we will make contact with the owner or nominated contact to determine how your pet should be housed for the rest of the booking. During extreme temperatures, Little Dolittle will make all efforts to ensure the animals in its care are as comfortable as possible. We would request customers to provide access to additional supplies for your animals during extreme temperatures (for example, frozen water bottles, ice packs, extra heating, positioning of outdoor enclosures to reduce the impact of extreme weather, cooling fans, etc). Little Dolittle cannot be held responsible for animals becoming ill or passing away as a result of extreme temperatures. We are unable to move pets into separate runs or allow them to roam free unless it is just for the duration of our visit. We reserve the right to refuse to look after your pet(s) if we feel they are showing signs of disease, injury, illness, pregnancy or aggression unless previously discussed at our initial meet and greet. Little Dolittle does not accept any responsibility or liability for any client’s animals that escape or become lost or injured, fatal or otherwise, when instructed to leave the client’s animal(s) in a fenced area. This includes cats given free-roam outside during the day/night. Should you wish for your cat to have free access to a cat flap, Little Dolittle cannot be held liable for any disappearance, injuries or death as a result. Little Dolittle cannot be held responsible for your pets, while they are left alone in their own home, while their owner is away and Little Dolittle is not present. We would ask our customers to ensure they make available a suitable pet carrier to avoid unnecessary stress or injury if it became necessary to transfer them for veterinary treatment. If your pets are showing signs of fighting during the booking, Little Dolittle will make contact with the owner and/or emergency contact to see how best to proceed. If there is a likelihood of fighting between co-habiting pets, Little Dolittle asks pet owners to prepare for this eventuality and provide separate accommodation. Medications/Veterinary Treatment
If your pet is on any medication, please let us know this on the pet registration form. Little Dolittle will be happy to administer medication (if prescribed by a vet) during the booking. Please ensure there is a sufficient quantity of the medication and it is readily available to Little Dolittle during the whole of the booking. If your pet requires veterinary treatment during the booking, we will make contact with you or your nominated emergency contact as soon as possible. Health and Safety/Legal
Little Dolittle are fully insured, details available on request. All staff at Little Dolittle hold a valid DBS certificate which can be shown on request. Little Dolittle may bring an additional member of staff (with valid DBS certificate) at no additional cost to you. This may be due to personal safety and/or number of duties to be carried out during the home visit. It is the customer’s responsibility to insure their own property and pet(s). Little Dolittle is not liable for any damages to your property caused by your pet whilst carrying out services discussed. Little Dolittle cannot be held liable for any break-ins or vandalism to the owner’s property during use of Little Dolittle’s services. Should anything occur such as this, Little Dolittle will inform you and/or your emergency contact and report the incident to the police immediately. Little Dolittle does not accept liability for other persons who may be in your home prior to, during or immediately after Little Dolittle’s services have been completed. Little Dolittle will not provide a home visit service to care for an animal which is overly aggressive and therefore may be a danger to Little Dolittle staff. Home visits to small animals does not currently require a licence. All animals are left in Little Dolittle’s care at their owner’s risk. Protection of data and property
All personal data (including key code, alarm code, name and address, etc) will be kept securely in paper format or on a password protected computer. Little Dolittle will be provided with a spare house key and any codes (alarms, padlocks, etc) during the ‘meet and greet’ before the booking commences. All keys and codes will be held securely by Little Dolittle and will remain unidentifiable in a locked key safe. Abandoned Pet(s)
In the event of an owner not returning to collect their house key from Little Dolittle and no communication from the owner or nominated emergency contact within 7 days of the end of the booking, Little Dolittle reserves the right to re-home the animal. Any fees incurred as a result of the re-homing process, plus the fees for the extended care from Little Dolittle, will be recovered, by legal means if necessary, from the owner. Social Media/Website
We regularly share pictures/videos of animals on our social media pages and/or website. COVID-19
At Little Dolittle we take COVID-19 risks very seriously and will respect guidance from the government at all times. Enquiry Form

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Customer Booking Form

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Pet Registration Form

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GUINEA PIG WELL-BEING CHECK/GROOMING

We offer a standalone well-being check/grooming for your guinea pigs on our premises:

• Wellbeing/weight check - £6 per guinea pig

We also offer additional treatments/grooming for your guinea pigs. The following charges apply:

• Nail trimming - £3 per guinea pig (every four to six weeks)
• Ear cleaning - £3 per guinea pig (as necessary)
• Grease gland cleaning - £3 per guinea pig (as necessary)
• Boar cleaning (male ge****ls) – £3 per male guinea pig (every few months from one year+)
• Bathing (only if necessary) - £5 per guinea pig

We use natural organic coconut oil for grease gland cleaning and Gorgeous Guineas products for bathing. Why is a well-being check/grooming important? Guinea pigs can suffer from a range of health issues, many of which can be easily treated once they have been identified. A well-being check will look for parasites, ringworm, bumblefoot, fly strike and any obvious dietary deficiencies. A well-being check covers your guinea pig's weight, eyes, skin/fur, feet, ears, nails, nose, mouth, teeth, ge****ls and gait/movement. Guinea pigs need their nails trimming so that they do not become overgrown which can lead to damage to the skin from open wounds to the feet. The nails grow constantly and should be trimmed at least every 4 to 6 weeks. A guinea pig's grease gland is an opening at the end of their spine. The grease gland, which is mainly used for marking their territory, secretes a greasy substance which can build up and lead to infection if not cleaned regularly. From one year+, the male ge****ls require a little extra care and observation. This area is prone to a build-up of a cheese-like discharge which can eventually prevent your guinea pig from weeing normally. Impaction can also be a problem and fatal if not spotted and managed correctly. Terms & Conditions (Guinea pig well-being check/grooming)

Type of animal(s)
Little Dolittle provides a well-being check/grooming for the following animal:
• Guinea pig

Well-being check/grooming premises
Little Dolittle can provide a well-being check/grooming on its own premises. Booking
A completed booking form for a well-being check/grooming is required each time. Payment
We request full payment in cash or by online banking either on the day or prior to the well-being check/grooming. Times
We are open for guinea pig well-being check/grooming appointments - Tuesday to Saturday between 10:30am – 6pm. We are closed for well-being checks on Sundays, Mondays and bank holidays, including Christmas Day, Boxing Day and New Year’s Day. We are happy for customers to either drop off and collect their guinea pig or wait in the car (following COVID-19 guidance). Please notify us as soon as possible if you need to change your drop off/collection time. If you are making arrangements for your guinea pig to be collected by someone other than the owner, please let us know in advance. Health and Welfare
We are unable to do a well-being check/grooming for injured guinea pigs or a guinea pig with a contagious condition. Bathing - We don’t generally bath guinea pigs as this can strip the natural oils off their coats. Guinea pigs can get very stressed, they are sensitive to temperature changes which could lead to upper respiratory infections. If your guinea pig is unable to keep itself clean or a vet has recommended bathing, we are happy to offer this service. We request owners to provide Little Dolittle with full information of behavioural and special needs/requirements upon booking. Sadly, guinea pigs can pass away with very little warning and very quickly after showing signs of illness. We cannot accept any liability if your guinea pig becomes ill or passes away whilst with us. We would ask our customers to ensure they have their own suitable sturdy pet carrier to avoid unnecessary stress or injury whilst travelling to/from Little Dolittle. Little Dolittle will not provide a well-being check/grooming for a guinea pig which is overly aggressive and therefore may be a danger to Little Dolittle staff. Little Dolittle cannot be held liable for costs relating to damage to a customer’s pet carrier. The guinea pig well-being check/grooming does not currently require a licence. Children
If you bring children when dropping off/collecting your guinea pig, it is the owner’s responsibility to keep them away from other animals on our premises, to protect your child from injury by an animal and to protect the animals from being scared or hurt by a child. Information will not be passed to third parties and only used for the purpose of arranging bookings. Abandoned guinea pig
In the event of a guinea pig not being collected within 24 hrs of the due collection time and with no contact from the owner, Little Dolittle reserves the right to re-home the guinea pig. Any fees incurred as a result of the re-homing process will be payable in full by the owner. Social Media/Website
We regularly share pictures/videos of pets in our care on our social media pages and/or website. Your guinea pig should be held in a secure pet carrier for us to collect and return to you at a safe distance. Customer Booking Form:

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