Southdown Aquatics - Specialists in Reptile Housing and Aquarium Hoods.
01903201390 At Southdown Aquatics we specialise in Reptile Housing and Aquarium Hoods.
All our products are made to order so we can make any size you require.
Hi all….Newer website is now live!!
It’s been launched by our website host earlier than planned as the older website just wasn’t working properly yesterday 😩 there still needs to be a bit of tweaking here and there….
It’s not perfect, but at least orders can go through now!!
We specialise in Reptile housing and Aquatics Hoods. We manufacture all of our products ourselves so we can offer bespoke items,
We haven’t had a chance to add many photos lately.
Lots of different bespoke sizes, as well as standard sizes that are available on the website.
🌟To anyone that knows us personally, or through the business, we as people will help in any way we can, that is our ethos. We just want to give the best service for the best possible price. Animal welfare is so I important to us so we have worked hard to keep our prices down so that any animal will have the optimum size viv, and be as affordable as possible.
We don’t offer cable holes in our vivariums as standard, this is due to that we don’t believe in putting in unnecessary holes and the customer can get their viv set up exactly how they like. The second reason is that if the customer needs to upgrade the vivarium, they can sell on the vivarium without lots of extra holes. We try to think of every eventuality.
However, if a customer requests cable holes in we are happy to pop them in, we literally just put a couple of hand drilled holes in where they’ve been requested. It’s just a quick add on. Because the requests for this is few and far between, we’ve always been happy to do this free of charge.
Again, our ethos is help. Over recent orders and deliveries we’ve been happy to help assemble vivs, have even taken vivs way to cut down free of charge (other than a re delivery charge) when a customer has miscalculated. We’ve made a frame up free of charge when a customer collected so they could fit the vivs in their van safely, we take the time to talk through set ups and have helped carry vivs up a flight of stairs. We give our time freely and with a smile on our face. We always try to help, and it’s important to us that we give a personal service, either over the phone (apologies I’m a bit chatty 🤪!!) or on delivery either by Richard himself or R***, our new driver (who has worked in reptile shops etc).
Richard today, however, innocently forgot to put cable holes that were requested on an order of three 4ft x 18 x 18 vivariums, it was a complete oversight and Richard delivered today without realising. The customer this evening was understandably unhappy that it had been missed. I immediately offered that Richard could come and rectify the week after next when he was back in the area, to quickly go back and pop the small drill holes through.
The customer requested compensation, so I immediately refunded £10.00 for the inconvenience. Initially the customer then requested that we cover the cost of a drill, but I said this unfortunately was not possible. They have since requested a 10% discount of the whole amount plus the £10.00 already refunded. For three - 4ft x 18 x 18 vivs (£95.00 each) and a pigeon hole stand it was £380.00. With a few back and forths, we’ve offered 10% of the 4ft vivs.
We truly understand the inconvenience of our oversight, and we were happy to rectify that in person. From our pov, we’ve offered a free service add on trying to help, but from the customers pov they feel they haven’t got what they paid for.
A month ago we had a customer require financial compensation of £100.00 for a viv not being able to be assembled straight away. We offered to assemble free of charge, but when R***arrived the space was not clear. He then spent the next hour of his own time helping the customer take apart their existing vivarium and cabinet, then when he tried to assemble the stand there was not enough space to do so and by this point was a bit flustered. Due to this and R*** needing help, Richard at 7pm drove 3hours to assemble the vivarium (this was after starting at 6am). Between them and moving some furniture, they managed to get the 6ft x 2ft x 2ft bespoke stand and 6ft x 3ft H x 2ft viv together (Richard had to assemble the viv on the stand itself due to lack of space) and they left at near midnight. It was then four hours drive back and they had to sleep on and off on the road. They did all of this free of charge. The next day the customer then requested £100 financial compensation for the inconvenience of R*** not being able to assemble in a non existent space without help….
Sooooo, due to all of the above and it really upsets us to do so, but we will no longer be offering free cable holes, or any extras for free. It will be decided on an individual basis depending on the extra requirements. Any vivariums delivered that do not fit in their property, will have not only a re delivery fee, but also a further charge for reworking and cutting down product.
In our 16yrs of trading we’ve never had to put a post out like this. If we’ve made a mistake we’ve held our hands up and rectified it. We just put our heads down and work harder (no drama). This again has always been our ethos.
We know we’re not always the quickest (so sorry!), but we try our best and we are as honest as possible. We are so grateful that customers come and order from us, we have been busier than ever and it means so much to us that the customers (and animals!) are happy.
Anyone that’s spoken to myself or Richard we are always transparent, try to help and just want to do our best.
If you got this far, thank you for listening!
Mich and Rich x
Check out our new logo!
Southdown aquatics. One of my old girls 17 or 18 year old out in the sun.
Southdown aquatics, customers 6x4x2 and 4dr stand all setup and looking great.
Bespoke Vivarium and Stand. From the customer’s excellent drawings, to build and ex*****on in the workshop, to delivery at the customer’s house.
Southdown aquatics, isopods are great as a clean up crew. They are orange Pallas.
Southdown aquatics, one of the last Tv stands in the off shore white, but look out for our new fine line white units.
This is our up to date colour range.
Fineline White has replaced the Offshore White and Anthracite is the closest they have to the Graphite Black…We have newer more up to date website coming soon (🥳), so we decided to add a lovely Grey Oak colour as it has been requested in the past 😊
The Grey Oak and the Anthracite is not available on our existing website (it’s been tricky to change things too much whilst moving everything over) but can be asked for manually in the notes.
Southdown aquatics, another day another 8x3x3 in light oak ready to flat pack to go out.
https://southdown-aquatics.co.uk/shop/8ft-vivariums12/8ft-x-3ft-x-3ft-vivarium-2/
Southdown aquatics, another larger viv just about to flat pack down for delivery. Light oak 6x4x2 2door unit.
https://southdown-aquatics.co.uk/shop/6ft-vivariums/6ft-l-x-4ft-h-x-2ft-d-large-reptile-vivarium/
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Southdown aquatics, just one of the vivs going out on tomorrow’s run. 8x3x2.5deep with a 1ft base rail in light oak as a 4door unit.
Southdown aquatics, two six foot high vivs going out on a cool bright Sunday morning for local deliveries. First is a 6x6x2 in medium oak and the second is a 2x6x2 in text black with a 1ft base tail.
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We have a variety of vivariums available ready for 𝗖𝗢𝗟𝗟𝗘𝗖𝗧𝗜𝗢𝗡.
We have a store at our new workshop, with full accessories available as well.
𝗔𝘀 𝘄𝗲 𝗮𝗿𝗲 𝗮 𝗺𝗮𝗰𝗵𝗶𝗻𝗲 𝘄𝗼𝗿𝗸𝘀𝗵𝗼𝗽 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝗼𝗻𝘀 𝗮𝗿𝗲 𝗯𝘆 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗼𝗻𝗹𝘆.
Vivariums available (fully assembled):
2ft x 15” x 15” - £40.00
2 x Textured black
2 x Textured White
3 x Beech
3 x Walnut
1 x Hacienda Black
1 x Light Wi******er
2 x Medium Oak
2.5ft x 15” x 15” - £45.00
1 x Hacienda Black
1 x Beech
2 x Medium Oak
2.5ft x 15” x 18” - £55.00
1 x Medium Oak
2ft x 2ft x 18” - £70.00
1 x Graphite Black
2.5ft x 2ft x 18” - £78.00
1 x Natural Walnut
3ft x 15” x 15” - £50.00
2 x Graphite Black
3ft x 2ft x 15” - £80.00
1 x Grey
3ft x 18” x 18” - £59.00
1 x Graphite Black
1 x Light Oak
3ft x 18” x 2ft - £85.00
1 x Medium Oak
3ft x 2ft x 18” - £85.00
1 x Natural Walnut
3.5ft x 2ft x 15” - £90.00
1 x Natural Walnut
3.5ft x 15” x 15” - £65.00
1 x Natural Walnut
3.5ft x 18” x 18” - £78.00
1 x Hacienda Black
4ft x 15” x 18” - £87.50
1 x Light Oak
4ft x 18” x 18” - £95.00
1 x Medium Oak
1 x Natural Walnut
4ft x 2ft x 18” - £115.00
1 x Beech
5ft x 18” x 18” - £125.00
1 x Grey
5ft x 2ft x 18” - £150.00
1 x Beech
Southdown aquatics. Winters here. Southdowns here for all your vivarium needs with all sizes of vivariums in ten colours. Also stocking a full range of Habistat, Arcadia and exo Terra goods to cover most setup options. #
Southdown aquatics. We have a couple of hatchling 2023 palmetto’s available. Feeding well on mice pinks. Contact for details
Southdown aquatics another 5x18x20” glass ended viv in graphite black.
Southdown aquatics glass ended, glass sided 5x2x18 in text white.
Southdown aquatics. A few customer pics of 6x2x2 TV and all in one pigeon hole units once setup after delivery
We stock Electrics/Accessories for delivery and collection.
We stock small vivarium’s available for immediate collection. All collections by appointment.
We keep of stock of electrics/accessories for delivery and local collection (by appointment). We also have a stock of smaller vivariums for collection available immediately 😊
Southdown aquatics, an 8x4x3 in grey all ready to go out tomorrow
Congratulations to my friend Steve who has successfully hatched brookesia stumpffi. These are F1 Captive bred babies! Well done Steve.
All our vivariums are stackable. For larger sizes we provide removable supports that are placed behind the glass. The customer can choose to seal them in if they prefer. We like to make the vivariums versatile if customers need the extra space for cleaning etc, by making the supports removable.
One of the Grey 5ft x 3ft x 2ft Vivarium with Support, which went out on delivery on Thursday. Love the grey colour!
All our vivariums are stackable. The support is removable for easy cleaning, but can be set in place with a couple of dabs of silicone.
https://southdown-aquatics.co.uk/shop/5ft-vivariums/5ft-l-x-3ft-h-x-2ft-d-large-reptile-vivarium-two-glass-doors/
Baby ball pythons are making their way into the world.
Another bespoke build from Southdown aquatics
Albino titanium sunfires out for a stretch in the sun.
Out on delivery runs in Suffolk, got a few snap before they harvest
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
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We’ve had a few queries recently asking whether we truly assemble all vivariums in advance. The video is a standard day to day dismantling of a 8ft x 4ft x 3ft vivarium before delivery. (Richard built 755 vivs last year and since 1st May 2024 - 301 vivariums). Whether the vivarium is a 5ft x 2ft x 2ft or a 6ft x 6ft x 3ft, they are completely assembled, with all screws and fittings and glass checked before taking apart for delivery. We are a completely bespoke service. Each individual viv is made on its own, every single one. If the customer has ordered two of the same size you can’t mix and match the panels. They are completely individually made 😊 Video is sped up as otherwise it was 7minutes long. #southdownaquatics #southdownaquaticsvivariums #bespokevivariums #reptiles #vivarium #reptilevivariums #snakes #monitorlizards #largevivarium #8ftvivarium #reptilesofinstagram #bigvivariums #boscmonitor #burmesepython #retics
Southdown aquatics. Bee collecting pollen for the hive at the back of the workshop. #southdownsnationalpark #southdowns #southdownsway #southdownaquaticsvivariums #southdownaquatics #honeybees #wildlife #wildnature #wildlifephotography
Southdown aquatics. New boa just arrived with us. Colours are just popping on this little boy. #southdownaquatics #southdownaquaticsvivariums #boasofinstagram #boasofinsta #boaconstrictorsofig #boasofinsta #boa #boaconstrictor #boas #reptilearmy #reptilelover #reptiles #reptilesofinstagram
Southdown aquatics, new arrival to our collection. Paradox sun supertiger gc SD. #southdownaquaticsvivariums #southdownaquatics #sdretic #sdretics #reticulatedpython #retic #reticulatedpythonsofinstagram #reticsofinstagram #reticulatusloversindonesia #reticulatedpythons
This males just getting better and better. #reticnation #reticulatedpythonsofinstagram #southdownaquaticsvivariums #southdownaquatics #retic #reticsofinstagram #reticulatedpython #reticulatusloversindonesia #reticulatedpythons #reticsofinstagram
Tank and dandelion out in the sun. #southdownaquaticsvivariums #southdownaquatics #horsefieldtortoise #horsefieldtortoiseofinstagram #horsefield #horsefieldtortoises #horsefieldstortoise
Herman’s having breakfast before a hard day sunbathing. #hermanntortoise #hermannstortoise #hermann #southdownsnationalpark #southdownaquaticsvivariums #southdownaquatics #reptilesofinstagram
Want your business to be the top-listed Pet Store/pet Service?
At Southdown Aquatics we specialise is general Vivarium builds and bespoke Reptile Housing units and Aquarium Hoods. We manufacture everything to order so if you need a different size or have a design in mind we can quote on any requests (advising on anything structural that may need to be changed).
