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MWI Animal Health

Delivering flexible, integrated solutions for your veterinary practice. United in our responsibility to create healthier futures
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20/09/2024

A day in the life of Superintendent Pharmacist, Greg Hyde!

"Daily, I manage the team responsible for the clinical side of this process, carrying out tasks such as:

✅ Clinically check all prescriptions
✅ Obtaining stock from our distribution centres to be able to fulfill prescriptions
✅ Labelling and dispensing medication against the prescription
✅ Carrying out an accuracy checks prior to packaging
✅ Package and ensure postal solution used is correctly updated
✅ Dispatch product and ensure that information passed to our finance teams allows accurate and timely invoicing of service provided
✅ Administration – dealing with emails, answering queries, chasing stock, meetings, talking to regulators and providing advice where required

Essentially, we’re doing everything that a veterinary surgeon and their team would be completing in a practice, but by taking this relatively mundane task out of the clinical setting we are literally saving the practice hundreds of hours and thousands of pounds every year which can then be spent on “hands-on” rewarding clinical care."

For more information on what goes on within MWI Pharmacy head to our website to read more!
https://ow.ly/pjKv50TpF9z

17/09/2024

Happy Cat Month! A whole month dedicated to our feline friends and their well-being.

An annual event presented by CATalyst Council, which aims to educate and inform cat owners about what they can do to make their feline pets happy and healthy.

September is the perfect time to engage with cat owners and discuss ways to enhance their cats' lives!

15/09/2024

Veterinarians often struggle with mental health, and it's not hard to see why when you dig a little deeper.

Sure, on the surface it might look like veterinarians make a good wage, but consider this:

They spend years in school and many of them come out with a mountain of debt.
Then, they enter the workforce and find that their pay doesn’t quite match up to the level of education and training they've had.

On top of that, their job is emotionally draining. They deal with sick animals, stressed pet owners, and tough decisions every day.

So, what can we do?

We need to push for better financial support and fairer pay for veterinarians.
It’s also important to make sure they have access to mental health resources and a strong support network.

By doing these things, we can help ease some of the stress and make sure vets have what they need to keep doing their amazing work.

14/09/2024

What do you think are the three main driving forces behind mental health issues in the veterinary field?

It's a well-known fact that mental health struggles are prevalent among veterinarians. But what exactly is driving this crisis?

It's crucial to talk about these issues that impact so many professionals.

Share your thoughts in the comments below on what you believe are the main factors.

10/09/2024

A recent poll found that only 45% of people feel comfortable talking to family and friends about suicidal thoughts.

This is often due to the fear of judgment and being misunderstood. On top of that, concerns about the potential for negative repercussions in their personal and professional lives often prevent people from seeking the support they need.

By normalizing, destigmatizing, and talking more openly about mental health with your work colleagues — and making yourself available for others to talk to you — you could give people the chance to express how they feel and get the support they need.

It could even save a life.

Today is World Su***de Prevention Day.

Let's talk more today and every day.

10/09/2024

Electrifying the vehicle fleet:
The innovation of electric vehicles offers significant opportunities for veterinary wholesalers and practices to add a layer of environmental friendliness to their operations.

A two- or three-day a week delivery model:
By transitioning from daily deliveries to two or three times a week, veterinary practices and their distribution partners can create efficiencies and limit the number of vans on the roads, ultimately reducing carbon emissions.

Another effective tactic is using recycled and reusable packing materials.

It’s clear that veterinarians are eager to participate—a survey found that 89% want to play a more active role in the UK’s sustainability agenda.

By working with their distribution partners to reshape these delivery and ordering processes, veterinary practices can drive business success and create meaningful environmental change.

04/09/2024

We know making changes to your practice regarding sustainability can have enormous benefits for your practice and the environment and can be done with minimal disruption.

But don’t take our word for it.

Listen to what our customers have to say on this.

02/09/2024

We find that health care plans are a great customer loyalty driver, bonding clients to your practice and ensuring your patients are receiving the recommended preventive health care throughout the year.

Health care plans are a great way for practices to guarantee some of their income, with increased footfall into the practice further boosting revenue. A few key features within your Practice Management System (PMS) can help you manage your health care plans.

We have some top tips for you to think about when implementing your practice’s health care plans:

✅ Allocate a health care plan champion in your practice who knows your plans inside and out, providing training and acting as a go-to person for the rest of the team.

✅ Ensure the whole practice team thoroughly understands your health care plans and encourage them to actively discuss them during consultations.

✅ As a fun way to encourage interest across the practice, run a monthly prize draw for the staff member who has completed the most health care plan sign-ups. You can track the users and number of sign-ups made via your PMS.

Want to learn how our technology can help your practice? Request a Merlin demo today at mwiah.co.uk/merlin

30/08/2024

Creating a culture of growth and bottom-up leadership does not mean only hiring people exactly like you or that all forms of leadership look the same.

Forward-looking veterinary practice owners and managers can establish practice cultures that allow others' leadership to shine.

Here are our 3 tips on achieving new styles of leadership and management for higher performance and work culture within your practice.

28/08/2024

As a business owner, you understand that marketing brings awareness to services that generate revenue.

But have you given much thought to a comprehensive marketing strategy?

The 7 Ps of marketing are a useful framework to examine your veterinary marketing practices.

We've covered Product, Price & Place, now for Promotion:

Before selecting a platform or publication for promotion, you should consider whether it will reach the core demographic. For example, you may favor Facebook over TikTok or a local magazine over a national broadsheet. It's important to think about where your target demographic is consuming information — and then strategize how you can get your message into those channels.

People:
How your practice presents itself to potential employees is a crucial part of branding. What sort of workers do you want to attract? Your employees will represent your veterinary practice's brand to your customers.

Process:
As with product, it's important for stakeholders to align on processes. One partner might believe your price is the most important and another might believe it's people. Think of process as the value words that communicate your brand.

Physical evidence:
Your practice's presentation adds to the overall brand experience for your customers. This includes everything from voicemail messages to office décor and marketing collateral. Is there a coherent look and feel?

Your marketing strategy should be aligned with your annual business plan. Consider the 7 Ps the base of that strategy. These step-by-step actions will serve as your checklist and ensure all the staff are thinking the same way.

26/08/2024

Individual veterinary professionals can create their own leadership development curriculum, using these ideas from Wunch and Norvell on where to find good content.

Especially now, in a world where many roles are remote, it's important to be creative in the way we source external resources to benefit your workplace.

Use these ideas from Wunch and Norvell on where to find good content to boost leadership skills within your practice today!

21/08/2024

Home deliveries of prescriptions not only help veterinary practices become more competitive, but also help improve pets' health and clients' compliance. This frees up your employees to focus on more valuable and revenue-generating tasks, such as spending more time with current clients and reaching out to new ones.

Learn more about adding home pharmacy to your practice at mwiah.co.uk/home-pharmacy

19/08/2024

Embracing sustainability often entails challenging and uncomfortable shifts in behaviour, demanding significant time and resources.

At MWI, we understand the resource constraints faced by veterinary practices and are committed to helping them enhance efficiencies while benefiting the environment.

We stand by your side throughout this journey.

Our offerings include complimentary inventory management training to demonstrate how your practice can operate efficiently, reduce stock levels, and minimize weekly deliveries.

With our Merlin practice management system (PMS), you can effortlessly oversee your inventory, moving towards a future where automated reordering based on set stocking levels streamlines operations.

This advancement not only boosts practice efficiency but also liberates staff members from inventory management tasks, allowing them to dedicate more time to clients and their animals.

We recognize the substantial advantages these changes bring to your practice and the environment, all achievable with minimal disruption.

16/08/2024

Mental health is an important issue that affects the well-being of employees and the success of businesses.

By having mental health first aiders within the organisation, companies can provide support for employees, improve employee productivity, and create a positive work culture.

It is a step towards creating a more inclusive and empathetic workplace.

If you are interested in hearing how MWI Animal Health can support you and your practice with Mental Health First Aider training and other services we offer, contact our MWI Buying Group. https://www.mwiah.co.uk/buying-group

06/08/2024

Veterinary practices have transformed from communicating via phone calls and paper reminders to connecting with clients on apps. Staff send orders they previously faxed to labs via digital interfaces.

Jonathon Holloway, Senior Director of Product and Technology for MWI Animal Health, talked to three customers about how technology has changed their practice workflows.

With practice apps, which offer PMS integrations and automated reminders, technology has reduced the workload for practice staff.

This change has allowed veterinary professionals to focus on essential client and patient care, which improves employee satisfaction and retention, client compliance, and revenue for their practices.

See how our practice technology can help you evolve your veterinary practice: https://www.mwiah.co.uk/enterprise-solutions

03/06/2024

We recently had the privilege of welcoming members of the MSD Animal Health team for a visit where we celebrated the partnership between MWI and MSD.

We were thrilled with the opportunity to connect in person and strengthen the partnership between MWI and MSD while giving them a firsthand look at the exceptional work carried out by the MWI Customer Fulfillment and Customer Service teams in supporting MSD Direct.

Central to the success of this partnership has been the shared commitment of both organizations to enhancing processes. This achievement is the result of ongoing, proactive dialogue across all functions within our respective businesses.

The day was filled with activities including an insightful warehouse tour led by our operations team, a comprehensive departmental overview presented by our customer service team, and collaborative sessions focusing on improving partnership processes to drive efficiency and compliance.

As a token of appreciation for our collaboration and progress, our friends at MSD treated our UK teams to a delicious pizza lunch. This gesture reflects the positive momentum of our partnership as we collectively strive to deliver even better outcomes for our customers and their patients.

31/05/2024

Veterinary nurses truly do it all 💜

29/05/2024

As we wrap up , let's take a moment to appreciate the dedicated veterinary nurses who work tirelessly to ensure the health and well-being of our beloved pets. 🐶🐱

From providing compassionate care to assisting in surgeries, they are truly the unsung heroes of the veterinary world.

This month, let's thank these amazing professionals for their hard work, passion, and commitment to keeping their patients happy and healthy.

Drop a 💙 if you appreciate veterinary nurses!

23/05/2024

It was fantastic being able to host members of our MWI Connect and Distinct Advantage programmes for our first-ever Community Day at our Stoke-on-Trent distribution centre!

The event was a brilliant success, featuring a full day of engaging discussions, valuable networking opportunities, and unique access for our members to interact with industry experts.

We extend our heartfelt thanks to all our MWI Connect and Distinct Advantage members for their enthusiastic participation and unwavering support, which truly made this event a memorable and enriching experience.

Thank you for being an integral part of these exceptional programmes as we continue to foster collaboration and innovation in the animal health industry together!

Boehringer Ingelheim Bova Specials UK Ltd Dechra UK Virbac Securos Surgical

22/05/2024

Is there a better indicator of quality than a 100% money-back guarantee?

We all know the importance of quality. That’s why every single one of our 250 different suture options is made with premium materials, industry-leading tensile strength, and needles that require 12-20% less force to pull through tissue than comparable products on the market.

But don't just take our word for it. We're here to prove it to you.

We’re so confident you’ll love working with our suture products, we back every box with a 100% money-back satisfaction guarantee.

Shop now and see for yourself: https://ow.ly/GEEB50RQmhq

27/04/2024

Much of our team is composed of former veterinary professionals with diverse backgrounds working in veterinary hospitals.

From licensed veterinarians to veterinary nurses and various other roles within clinics, this experience within our team gives us a unique and profound appreciation for the veterinary profession.

As we celebrate World Veterinary Day, we want to express our sincerest gratitude to all veterinarians and veterinary teams for their unwavering dedication, expertise, and compassion in caring for animals. Your tireless efforts and commitment to animal health are truly inspiring, and we are honoured to work alongside such dedicated individuals who make a positive impact on the lives of pets every day.

Thank you for all that you do!

25/04/2024

Discover the superior features of Securos suture products, including higher absorbable tensile strength, longer lengths, and the innovative Securotrac™ racetrack design.

Discover more: https://ow.ly/kQvA50RjMam

24/04/2024

Each year, our Circle of Excellence awards honor exceptional team members for their outstanding performance, significant contributions to our purpose, demonstration of our guiding principles, and commitment to creating the best possible experience for our customers.

Join us in applauding Lisa Alexander, a stellar member of our team and a recent award winner. Lisa's dedication to our guiding principles is truly commendable.

Lisa embodies our core value of uniting around our customers. Her remarkable efforts were recognized when she received the 2023 New York’s Kindest Award for Working Together to End Animal Homelessness in NYC from the Animal Care Centers of NY.

In the past year, Lisa demonstrated outstanding leadership and performance within our team, and her pivotal role with Veterinary Innovative Partners (NAAC) has made a significant impact on our organization, contributing to substantial growth and success.

Lisa's leadership within the North Atlantic Region has been exceptional. Her ability to foster enduring relationships with customers and deliver results is truly inspiring.

Congratulations to Lisa for her well-deserved recognition and for setting a benchmark of excellence within our organization!

23/04/2024

Download your own Securos Suture poster now, for everything you need to know about the range!

Download here: https://ow.ly/XLlW50RjLC0

19/04/2024

We recently participated in Cencora's National Sales Meeting, and our president Steve Shell presented to the team about how creating healthier futures for companion and production animals directly impacts human life, too.

Healtheir pets living longer lives make for healthier, happier families. And our role in helping our customers produce an abundance of animal protein contributes to feeding a growing, hungry world.

The best part was having Pet Partners a U.S. therapy animal organization, bring therapy dogs to the meeting and join Steve on stage to reinforce the message around the human-animal bond and the healing power of pets.

h/t Veterinary Advantage Magazine

Address

Opening Hours

Monday	08:30 - 19:30
Tuesday	08:30 - 19:30
Wednesday	08:30 - 19:30
Thursday	08:30 - 19:30
Friday	08:30 - 19:30

Telephone

03300 947 587

Website

https://www.mwiah.co.uk/

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Videos

A recent poll found that only 45% of people feel comfortable talking to family and friends about suicidal thoughts. This is often due to the fear of judgment and being misunderstood. On top of that, concerns about the potential for negative repercussions in their personal and professional lives often prevent people from seeking the support they need. By normalizing, destigmatizing, and talking more openly about mental health with your work colleagues — and making yourself available for others to talk to you — you could give people the chance to express how they feel and get the support they need. It could even save a life. Today is World Suicide Prevention Day. Let's talk more today and every day. #suicidepreventionday #mentalhealthawareness #veterinarymentalhealth

Creating a culture of growth and bottom-up leadership does not mean only hiring people exactly like you or that all forms of leadership look the same. Forward-looking veterinary practice owners and managers can establish practice cultures that allow others' leadership to shine. Here are our 3 tips on achieving new styles of leadership and management for higher performance and work culture within your practice. #veterinaryworkplace #mwianimalhealth #workculture #managementtips

As a business owner, you understand that marketing brings awareness to services that generate revenue. But have you given much thought to a comprehensive marketing strategy? The 7 Ps of marketing are a useful framework to examine your veterinary marketing practices. We've covered Product, Price & Place, now for Promotion: Before selecting a platform or publication for promotion, you should consider whether it will reach the core demographic. For example, you may favor Facebook over TikTok or a local magazine over a national broadsheet. It's important to think about where your target demographic is consuming information — and then strategize how you can get your message into those channels. People: How your practice presents itself to potential employees is a crucial part of branding. What sort of workers do you want to attract? Your employees will represent your veterinary practice's brand to your customers. Process: As with product, it's important for stakeholders to align on processes. One partner might believe your price is the most important and another might believe it's people. Think of process as the value words that communicate your brand. Physical evidence: Your practice's presentation adds to the overall brand experience for your customers. This includes everything from voicemail messages to office décor and marketing collateral. Is there a coherent look and feel? Your marketing strategy should be aligned with your annual business plan. Consider the 7 Ps the base of that strategy. These step-by-step actions will serve as your checklist and ensure all the staff are thinking the same way. #veterinarymarketing #marketingtips

Individual veterinary professionals can create their own leadership development curriculum, using these ideas from Wunch and Norvell on where to find good content. Especially now, in a world where many roles are remote, it's important to be creative in the way we source external resources to benefit your workplace. Use these ideas from Wunch and Norvell on where to find good content to boost leadership skills within your practice today! #veterinaryworkplace #veterinaryworktips #mwianimalhealth

Mental health is an important issue that affects the well-being of employees and the success of businesses. By having mental health first aiders within the organisation, companies can provide support for employees, improve employee productivity, and create a positive work culture. It is a step towards creating a more inclusive and empathetic workplace. If you are interested in hearing how MWI Animal Health can support you and your practice with Mental Health First Aider training and other services we offer, contact our MWI Buying Group. https://www.mwiah.co.uk/buying-group

Much of our team is composed of former veterinary professionals with diverse backgrounds working in veterinary hospitals. From licensed veterinarians to veterinary nurses and various other roles within clinics, this experience within our team gives us a unique and profound appreciation for the veterinary profession. As we celebrate World Veterinary Day, we want to express our sincerest gratitude to all veterinarians and veterinary teams for their unwavering dedication, expertise, and compassion in caring for animals. Your tireless efforts and commitment to animal health are truly inspiring, and we are honoured to work alongside such dedicated individuals who make a positive impact on the lives of pets every day. Thank you for all that you do!

Today we are celebrating MWI Wholesale’s 60th anniversary! Over the past six decades, MWI Wholesale has played a vital role in supporting animal healthcare professionals by ensuring a consistent supply of high-quality pharmaceuticals, vaccines, surgical equipment, and other essential veterinary products. Through our extensive distribution network and strategic partnerships with renowned manufacturers, we have become synonymous with reliability and excellence in the veterinary animal health community. #MWIAH60Years #TeamLegacy

Merry Christmas from all of us here at MWI Animal Health UK 🎄🐾 We wish you all a wonderful festive season and look forward to the New Year! 🥂

Connect to more peace of mind Imagine what you can do with the backing of your peers and your MWI rep. Learn more: https://www.mwiah.co.uk/mwi-connect #MWIConnect

Connect to more time for pet care 🐾 This streamlined solution not only reduces the administrative burden but also empowers veterinarians to focus more on what truly matters - providing quality care to their patients. By being connected through MWI Connect, customers can save valuable time and effort, allowing them to dedicate more attention and care towards their furry companions. Experience the freedom of a connected business with MWI Connect. #MWIConnect #GetConnected #AnimalHealth

Connect to more time for pet care 🐾 Imagine what you could do with less time spent on business admin. Learn more: https://www.mwiah.co.uk/mwi-connect #MWIConnect #GetConnected

Exciting news on the horizon! 🎉 MWI Animal Health is gearing up to unveil a game-changing new service at the London Vet Show 2023. Stay tuned for the big reveal and be among the first to experience how we're revolutionising animal healthcare. Save the date, November 16-17, and visit our stand M20 for an exclusive preview! The countdown begins!

We connect you to what’s next in innovation. From a fully-automated retrieval system in our state-of-the art warehouses to modular cold storage to iPad scanners for product picking, we continuously innovate around product security and quality that gets you the product you need, when you need it. See what tomorrow holds when you partner with MWI Animal Health. Learn more: https://ow.ly/Gma750Q18e1

We connect you to what’s next in partnerships. We provide meaningful, comprehensive, and flexible integrated solutions that save time and money by reducing gaps in efficiency and simplifying clinic workflows. From our practice management software to our home pharmacy to our online store, our combined resources help you thrive as a practice and focus on your patients. We are dedicated to improving patient outcomes and providing the very best customer experience. See what tomorrow holds when you partner with MWI Animal Health.

We connect you to what’s next in efficiency We know it takes a lot of effort to run a successful veterinary practice. We want to ease some of the inefficiencies that prevent your team from its primary goal—patient care. Here are 3 ways that we drive efficiencies for your practice.

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We are now MWI Animal Health, integrated future of animal health in the UK

We were founded by vets, for vets. Our experience led us to create a fully integrated, end-to-end solution flexible and modular enough to help any veterinary practice focus on what matters most: caring for animals.

To do it, we brought together a best-in-class distributor (Centaur), a practice management software innovator (Vet Space), and two buying groups with relationships across the industry (St. Francis Group and VetsWest). The result is MWI Animal Health.