Pet Doctors IOW and Medina Vets

16/12/2024

A huge thank you to Ryde Castle Hotel for hosting our Christmas party this year!

16/12/2024

📣Tuesday 17th December

Please be aware there may be limited members of staff available on this day, but we are here for pre-booked and emergency appointments. Please call NEWPORT 01983 522804.

Smaller branches - Lake, Ryde and Wootton will be closed in the morning, but reopening in the afternoon for appointments.

These regular development days are essential for us to help provide a better service to you and your wonderful animals, and we thank you for your co-operation and understanding.

Thank you 🐾

13/12/2024

12/12/2024

We understand how hard it is to say your goodbyes to your pets in their final moments. We routinely get asked if we can do home visits for this service, and the answer is yes. We will aways try our best between our clinics in Newport, Wootton, Ryde and Lake to make this possible where we can. From January we will have dedicated slots that can be booked for this service. We will also work with your choice of crematorium for the next stage in your pets journey.

11/12/2024

Thank you Dotty Isle for our personalised Christmas card delivery 🎄

10/12/2024

This lovely little girl has been brought in as she's been visiting someone's home on Prince Street in Ryde. She is microchipped but the chip isn't registered, so no owner contact details unfortunately.

She must have a home with a temperament like this!

Please share and comment if you are missing this lovely girl, thank you ❤️

09/12/2024

Blog 7 from Niamh on her student veterinary nurse journey.
Have a look at the useful links she has added too 🐶

https://www.purina.co.uk/articles/dogs/health/pregnancy/labour-and-giving-birth

https://www.pdsa.org.uk/pet-help-and-advice/pet-health-hub/other-veterinary-advice/whelping-a-guide-to-your-dog-giving-birth

07/12/2024

We will be raising money this Christmas Jumper Day in aid of Vetlife an amazing charity who helps so many of those in the veterinary industry. Our team will be wearing Christmas jumpers on 17th December (yes, we know it's supposed to be the 12th) for a contribution for Vetlife. If any of our clients would like to donate, please feel free to give to reception, who will bundle this up with our teams donation to this cause very close to our hearts 💚

06/12/2024

This time last week our leadership team attended the CVS annual conference at Birmingham's ICC. A busy day of lectures, awards and networking with our colleagues from across the company in the UK, and our new colleagues from Australia.

Our team reflected on the day, feeling inspired by our company's commitment to constantly improve our clients experience, whether that is how they feel when they visit us, or how future technology can help with communication.

We collectively felt that the companies direction is synonymous with our local vision and upheld our core values.

Learning aside, it always feels humbling for us a team to bond over our shared goals and enjoy each others company and we feel proud to do the work we do.

We look forward to sharing more of the behind the scenes work we focus on in the future.

05/12/2024

Are you passionate about making pets a priority? Here at CVS, so are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Pet Doctors Newport.

Hours: 20 (2 x 10 hours shifts)

Shift Pattern: Thursdays & Fridays

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: https://vimeo.com/919182100/b1f973202b?share=copy

About the role:

Day-to-day duties of the role will include:

Answering phones and booking appointments
Responding to queries via phone, in person and email
Registering new clients
Completing insurance forms
Dispensing medications
Taking payments
And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:

Previous Receptionist experience is essential, veterinary experience is a plus!
Resilient with the ability to cope with potentially distressing and emotional situations
An excellent communicator with strong empathy
Excellent customer service skills and experience in dealing with members of the public
A positive attitude and excellent teamwork skills
Proficiency in Microsoft Office and other database management and operating systems

https://www.careerswithcvs.co.uk/jobs/vacancy/veterinary-receptionist-pd-iow-ne0115/20523/description/

CVS Group Careers, Jobs, Search and Apply

05/12/2024

A snippet of our Pup's and Vet's collaboration from Tuesday evening with Ry's Presents:

04/12/2024

⚠️ Important information regarding medication orders.

Please ensure any essential medication is ordered before the 16th December to guarantee delivery before the Christmas and New Year period.

Thank you! 🐾

03/12/2024

🎄Merry Christmas 🎄

The Christmas spirit has arrived at our Newport branch. In for an appointment or just popping by? Come on in and take a photo with our Christmas backdrop🎄

Don’t forget to share them with us as we love to see all the great photos😊

02/12/2024

📣IMPORTANT - MICROCHIP SCAM ALERT

You may receive an email from Petchip.network advising that your pet’s microchip registration has expired and you need to pay for it to be updated – PLEASE IGNORE. THIS IS A SCAM.

The email comes with a link taking you to a page showing your pet’s name, microchip number, your contact phone number and looks very convincing. PLEASE IGNORE.

There is a list of approved databases on gov.uk: Get your dog or cat microchipped - GOV.UK

Typically you would only pay a fee or first registering your pet or if you contact the company to update your details .

It is important to keep your pet’s microchip contact details up-to-date including if you move address or change phone number/ email address. Please contact your microchip provider direct to update your details.

28/11/2024

We have sadly had an all black cat brought into our Wootton practice this morning, unfortunately they had already passed away. They were found along Victoria Grove in East Cowes (opposite the skate park). They are not microchipped. If you think they could be yours please phone our hospital on 522804 at any time or Medina Vets from 8am-6.30pm on 883955. R.I.P. little one 🐈‍⬛️🌈

28/11/2024

Our Newport team loved meeting beautiful Sphynx cats Malificent and Beezlebub who were rocking their super cool jumpers and were very confident on their harnesses 😎😻