Phoenix Vets

20/08/2024

Heat stress starts as a reversible condition, but if not managed it will develop to heat stroke, which is extremely dangerous.

If your pet shows any of these signs, they should be moved to a cool area and offered plenty of water to drink.

Find out more about keeping your pet safe in hot weather here:

vetcollection.co.uk/health/keeping-pets-safe-in-hot-weather

15/08/2024

Unlike us, pets have no understanding that hot weather can be harmful. We control their environment, their access to water and their exercise, and they can’t speak up if they start feeling unwell. Heat stroke can rapidly progress and, even with veterinary treatment, is often fatal.

Find out more about keeping your pet safe in hot weather here:

vetcollection.co.uk/health/keeping-pets-safe-in-hot-weather

01/08/2024

Our phone lines are temporarily down.

Please email the practice [email protected] or pop in if you need us today and can't get through on the phones!

30/07/2024

We are always striving at Phoenix to give your pets the most comprehensive, up to date and best care.

Our vet Phoebe recently ran a project to support our diabetic patients. This involved using a score sheet to monitor changes between visits so the Vet and Nurse team could gain information from the owners easily and allow us to assess the patients home life and whether anything had changed. We only ever get a snapshot of how your pets are doing in practice so this was an incredibly helpful tool.

Phoebe managed to organise 86% of our diabetic patients to have this assessment every 6 months which is a fantastic achievement and CVS rewarded her and team with a certificate.

29/07/2024

The Healthy Pet Club helps your pet to stay healthy and protected throughout all stages of their life.

Vaccinations, parasite treatment, discounts on veterinary treatment and medicines, plus much more are all included to support you with giving your pet the best care.

Your pet can be signed up in your local practice, or find out more at:

The Healthy Pet Club is our preventative healthcare plan available for dogs, cats and rabbits. Get discounts and benefits that save you money on routine healthcare for your pet.

27/07/2024

We are proud to announce that after our Practice Standards Awards Inspection in March we have been awarded outstanding in the Client Service Award and Team and Professional Responsibility Award and good in the Diagnostic Service Award in our Camberley practice.

We have also received outstanding for the Client Service Award at our smaller Sandhurst practice.

Well done to the whole team for all their fantastic work.

26/07/2024

Taken just a couple of years apart are photos of our practice manager Hannah (then a receptionist) cuddling Olive as a puppy and now with her cuddling Olive's son Mars!

It's lovely to see new generations come through our doors and we love meeting everyone.

26/07/2024

Today marks the start of the Summer Olympic Games hosted in Paris, the City of Love.

Fun fact: a whopping 32 sports will be played at the Olympics this year, with an estimated 45,000 volunteers helping out at the games.

Will you be watching the Olympics this year? Comment below with your favourite sport!

22/07/2024

Are you looking to travel abroad with your pet this summer? If you are, you will be required to obtain an Animal Health Certificate (AHC) for them.

An AHC needs to be issued by an Official Veterinarian (OV).

Check with your veterinary practice to see if they have a qualified OV because not every practice will have one.

For more information about pet travel abroad visit:

vetcollection.co.uk/health/travelling-with-your-pet

17/07/2024

Meet Our Furry Family!

At Phoenix vets we believe in the power of pawsitivity! Our staff pet board is a special place where we share the love and joy our furry friends bring into our lives.

We care deeply for animals, and our pet notice board is a testament to that. It showcases the adorable pets of our dedicated team, reminding us daily of the importance of compassion and care.

14/07/2024

The final of the Euros 2024 in Germany is upon us.. Who are you backing to win?

Comment below!

12/07/2024

Happy Friday!

Our vet Alex had the joy of ten puppies to health check, vaccinate and microchip this afternoon.

As you can imagine, all these puppies were the centre of attention and had lots of cuddles!

11/07/2024

Deafness is rising in the UK; by 2035, it is estimated that one in five British people (over 15 million) will experience hearing loss. Hearing Dogs for Deaf People is a national charity that trains dogs to alert deaf people to important and life-saving sounds like the smoke alarm, alarm clock and even a baby’s cry. Their burgundy coats also act as a visual reminder to the public when they are out and about that their partner is deaf.

Donations raised through Pennies when you pay by card help support Hearing Dogs for Deaf People. Just a small donation can make a big difference!

Hearing Dogs for Deaf People Pennies

04/07/2024

Look at our new wonderful garden!

Thank you to our wonderful RVN Charlotte and Practice Manager Hannah for completely transforming our Phoenix garden. Before it was a sad, forgotten unused space.

Thanks to their hard work it is now a beautiful, tranquil space. All the flowers are dog-safe and there is a bench at the end of the garden for reflection and contemplation.

It is also a step towards supporting our environment and having a garden to produce C02 and a safe place for bugs to thrive.

We hope you will enjoy it as much as we do.

01/05/2024

We are ready for our microchipping day.
Come along 10am - 4pm

26/04/2024

For email contact, please can all clients use [email protected] until further notice.

We are experiencing problems with our Camberley emails only.

The team are pleased to say we have caught up with the new system and appreciate all our understanding clients are this time.

Have a wonderful weekend!

26/04/2024

We have no access to our emails due to our upgrade process.

Please call us for anything you need assistance with.

We apologise for any inconvenience caused and appreciate your patience at this time.

24/04/2024

Not long to go now for our Cat Microchip Day! Bring your cat on 1st May between 10am and 4pm for a free check of Thier microchip, a free weight and blood pressure check along with lots of fun for humans as well.

From 10th June it will be compulsory for all cats to be microchipped and have up to date details on the microchip. To support our clients with this, on Wednesday 1st May we are offering:

😺 Free microchip checks including details
😺 Implanting microchips at our standard fee
😺 Free blood pressure checks in cats over 7
😺 Weight checks with our nursing team
😺 Information about cat friendly clinic scheme by ISFM
😺 Fun cat quiz, raffle and more!

Come along to celebrate everything cat!

Please call reception to book a slot for your cat, or just pop down between 10am - 4pm

23/04/2024

We are moving over to a new computer system in the next week.

Please bear with us while we go through this transition.

We appreciate your patience and we will be doing our best to ensure business as usual

14/04/2024

Do you want to know more about the ISFM cat friendly scheme that we are part of at Phoenix?

Do you like fun cat facts?

Do you want to learnore about senior car health?

From 10th June it will be compulsory for all cats to be microchipped and have up to date details on the microchip. To support our clients with this, on Wednesday 1st May we are offering:

😺 Free microchip checks including details
😺 Implanting microchips at our standard fee
😺 Free blood pressure checks in cats over 7
😺 Weight checks with our nursing team
😺 Information about cat friendly clinic scheme by ISFM
😺 Fun cat quiz, raffle and more!

Come along to celebrate everything cat!

Please call reception to book a slot for your cat, or just pop down between 10am - 4pm

10/04/2024

Come along to our Cat Fun Microchip Day.

From 10th June it will be compulsory for all cats to be microchipped and have up to date details on the microchip. To support our clients with this, on Wednesday 1st May we are offering:

😺 Free microchip checks including details
😺 Implanting microchips at our standard fee
😺 Free blood pressure checks in cats over 7
😺 Weight checks with our nursing team
😺 Information about cat friendly clinic scheme by ISFM
😺 Fun cat quiz, raffle and more!

Come along to celebrate everything cat!

Please call reception to book a slot for your cat, or just pop down between 10am - 4pm

04/04/2024

Please note. We are still experiencing technical difficulties and have no computer access so cannot access emails.

Please call us for assistance and we will do our best to help you.

A picture of one of our vets Zara's cats enjoying a snooze and ignoring the IT issues to make you smile

02/04/2024

We are currently experiencing a problem with our phones and computer system. We apologise for any inconvenience caused. Please be patient and we will aim to take your call at the first possible opportunity. In the event of a true emergency, please come to the Camberley branch for assistance.

28/03/2024

Easter opening times for both practices.

Back to normal on Tuesday 2nd April.

Outside of these times please call for our out of hours provider details.

27/03/2024

Happy Easter! What have you and your pets got planned over the forthcoming Easter Weekend? 🐱

Please note our practice Easter Bank Holiday opening hours below:

Good Friday: CLOSED
Saturday 30th: 8:30am-4pm Camberley only.
Easter Sunday: CLOSED
Easter Monday: CLOSED

[Visual description: Cockapoo running through a field]

25/03/2024

The International Society for Feline Medicine (ISFM) is the veterinary division of International Cat Care (www.icatcare.org), a charity dedicated to improving the health and welfare of cats worldwide.

We understand that there are unique difficulties in bringing a cat to a veterinary clinic:

• Cats often do not travel well and feel unsafe away from their home
• They are highly sensitive to new sights, sounds and smells
• Most cats prefer quiet and solitude and are highly susceptible to stress
• Most cats are highly stressed by nearby dogs in a vet clinic
• Cats need to be handled gently and with respect in the clinic.

For further advice, give us a call 01276 21225

23/03/2024

Happy National Puppy Day!

We’d love to see a photo of your dogs when they were puppies, so share them below

[Visual description: Golden Labrador puppy running through field]