Riversbrook Veterinary Group

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Riversbrook Veterinary Group

Riversbrook Veterinary Group is a two centre companion animal practice in Ipswich, Suffolk. Sites are located at Cliff Lane & Ellenbrook Green.

All of our loyal and hard working team are committed to providing you and your pets with the very best in pet healthcare. Our team includes our excellent reception staff with a wealth of experience currently lead by Practice Manager Susan, a dedicated team of Veterinary Surgeons overseen by Head Vet Samantha Smith MRCVS and our 8 Registered Veterinary Nurses/trainee nurses and patient care assista

nts are looked after by Head Nurse Donna Wicks RVN. Sally our Senior Practice Director oversees everything! Our RCVS accredited practices are well-equipped with facilities including separate dog and cat waiting areas, species specific hospital wards, digital x-ray, ultrasound, dedicated dental room with dental x-ray facilities and operating theatre. We have received our silver award for being a cat friendly practice and have separate kenneling areas for cats and dogs to help reduce stress. We have also been awarded Outstanding in client care by the RCVS.

07/04/2025

Did you know that mast cell tumours are one of the most commonly diagnosed skin tumours in dogs?
These tumours are often seen as round, hairless lumps that are prone to inflammation and ulceration, but can have many different appearances including soft lumps under the skin. They can grow anywhere on the body and can range from completely benign to highly aggressive. If caught early mast cell tumours are often very treatable, but rapid diagnosis is key.
For more information see the article here: https://bit.ly/40LBlWa

06/04/2025

Did you know that mammary tumours are more common in female dogs that haven't been spayed?
They often start as pea-sized lumps in the mammary (breast) tissue but can grow large and ulcerate. It is not uncommon for dogs to develop mammary tumours in multiple teats at the same time. There are many different types of mammary tumours, around 50% of which are aggressive, but more even the benign types can transform to become aggressive over time. It is recommended that any mammary masses are removed promptly for analysis, and this is usually curative.
For more information about mammary tumours see the article here: https://bit.ly/3YPEkKk

05/04/2025

Did you know that soft tissue sarcomas are a commonly diagnosed tumour in older dogs?
These tumours grow as soft lumps under the skin and can look and feel like fatty lumps. Soft tissue sarcomas can be much more aggressive however, and although they grow slowly, they can grow very large causing discomfort. They are most often found on the torso and legs. Early diagnosis gives the best chance for treatment, so always get new lumps checked by your vet.
For more information about soft tissue sarcomas see the article here: https://bit.ly/4ez63ol

04/04/2025

⚠️ Client Reminder of Temporary closure of the Cliff Lane practice ⚠️

⛔️ Cliff Lane is closed for refurbishment from Monday 7th to Saturday 12th April.

✅️ Ellenbrook will be open 8am - 7pm Monday 7th April to Friday 11th April and 8am to 2pm on Saturday 12th April.
01473 686845

☎️ During the closure, all calls to Cliff Lane will be diverted to Ellenbrook. Please take note of any messages.

⚠️ Cliff Lane is open for medication/prescription/collection only, Monday 7th to Friday 11th April, between 8am and 5pm. For ordering of medications and food, please email [email protected] or request this via the practice website.

Thank you for your patience 🙂

04/04/2025

If you found a lump on yourself, you’d go to the doctors,right?
It’s the same for your cat.
If you find a lump or a bump on your cat, the sooner it is checked out by your vet, the better the chance of a cure.
For advice on lumps and bumps and to book an appointment, give us a call today or visit our website for more information: https://bit.ly/4fNcXYr

03/04/2025

Today was Vet Marta's last day before she begins her maternity leave.
We'll miss her at the practice, but we're so happy for her and her new bundle of joy!
Please help us wish Marta a wonderful maternity leave. 👶

03/04/2025

Most pets will develop a lump on or under the skin at some point in their life, and some pets may develop several.
It is impossible to know for certain what a lump is just by looking at it. Many different types of tumour can look and feel identical, especially those that sit under the skin. However, making sure you feel your pet every few months will help you to understand what is normal, so you can spot any lumps and bumps early on.
When checking your pet take things slow, and stop if they seem unduly concerned at any point
Find out more about lumps and bumps here:
https://bit.ly/4fFwV76

01/04/2025

Most pets will develop a lump on or under the skin at somepoint in their life, and some pets may develop several.
It is impossible to know for certain what a lump is just by looking at it. Many different types of tumour can look and feel identical, especially those that sit under the skin.
However, making sure you feel your pet every few months will help you to understand what is normal, so you can spot any lumps and bumps early on.
When checking your pet take things slow, and stop if they seem unduly concerned at any point
Find out more about lumps and bumps here:
https://bit.ly/TheVetCollection

01/04/2025

Lumps and Bumps awareness week 🐱🐶
Over the coming week, look out for our daily posts spreading awareness and information.

01/04/2025

Ever wondered what your dog or cat is REALLY pining for? We’re excited to introduce our new ‘Pet Translator’ Service!
With this revolutionary new technology, you can now directly understand what your pet is thinking. From their favourite snack to their deepest desires, we can finally decode their barks, meows and body language into clear, human words.
This ground-breaking service will help you truly connect with your pet andmeet their needs like never before! 🐾..April Fools! But we do speak fluent pet care - no translation needed! Pop
in for a wellness check, and we’ll help you understand your pet’s needs.💖

31/03/2025

‼️IMPORTANT NOTICE‼️

⚠️ ⛔️ The Cliff Lane practice will be closed for refurbishment from Monday 7th April to Saturday 12th April.

✅️ Staff will be at Cliff Lane for medication/food ordering/collection ONLY from Monday 7th to Friday 11th April, between 8am and 5pm.
Clients are asked to head to the rear carpark, walk through the gate, and ring the doorbell, which will notify staff to attend.

☎️ All phone calls will be diverted to the Ellenbrook practice during the closure.
As a reminder, Ellenbrooks phone number is 01473 686845.

✅️ The Ellenbrook practice will be open from 8am to 7pm from 7th to 11th April (with no lunch closure) and 8am to 2pm on Sat 12th April.

We understand that this may cause some inconvenience. However, we hope that you share our excitement for our new look reception area at Cliff Lane!
👩‍⚕️🩺👨‍⚕️🐕🐈🐇

31/03/2025

New puppy? The Healthy Pet Club has youcovered. 🐶💜
Initial vaccinations, parasite control, six monthly health checks with a nurse, 20% off neutering plus much more are included to support you in taking care of your bundle of joy in their first year.
Find out how to join here:
vetcollection.co.uk/health-plans-andproducts/healthy-

30/03/2025

Clocks Go Forward
Good news, pets! Breakfast is coming early ⏰🐱🐶
The clocks spring forward this weekend, which means our furry friends get their breakfast an hour earlier (at least in their minds!) 🥓
While we might struggle with the lost hour of sleep, our pets will be thrilled with an unexpected early meal. Just be mindful that some pets have sensitive routines, so a gradual adjustment can help.

30/03/2025

Mother’s Day
Happy Mother’s Day to all of you amazing pet mums! 💕🐾
May your day be filled with lots of cuddles with your furry friends.
Here are some of our staff doing a great job as pet mums.
Share a photo of your fur baby below! 🐶�

28/03/2025

⚠️Client Notice regarding the Ellenbrook practice during April ⚠️
There will be no Vet at Ellenbrook on the following dates:
Wednesday 2nd April
Thursday 3rd April
Friday 4th April
Wednesday 16th April
Thursday 17th April
Friday 18th BANK HOLIDAY
Monday 21st April BANK HOLIDAY
Thursday 24th April
Tuesday 29th April

On these dates, nurse appts will still be available and reception will be on hand to answer phones and emails and hand out medications.
Please contact Cliff Lane on 01473 216042 if you require a Vet appointment on these dates.
We thank you for your patience 🙂

27/03/2025

Pet insurance helps to cover the cost of veterinary fees if your pet becomes unwell or injured. It can give you peace of mind and ensure that you can afford the necessary care for your pet.
With so many pet insurance policies available in the market, it can be confusing as to what’s right for you and your pet's needs.
Find out from your vet if you're eligible for free cover and for more information about pet insurance:
vetcollection.co.uk/health-plans-and-products/guide-to-petinsurance/

26/03/2025

We have had a small, black and white female cat brought into the Cliff Lane surgery today. She was found in the road in Freehold Road, Ipswich, IP4 5HY. However, no microchip was present.

Unfortunately, due to the condition she was in, she has since passed away.

If you are missing a small black and white female cat in this area and believe she could be yours, please contact the surgery on 01473 216042.

Address

Opening Hours

Monday	08:00 - 19:00
Tuesday	08:00 - 19:00
Wednesday	08:00 - 19:00
Thursday	08:00 - 19:00
Friday	08:00 - 19:00
Saturday	08:00 - 14:00

Telephone

+441473216042

Website

http://riversbrookvets.co.uk/

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Riversbrook Veterinary Group is taking part in the 2024 Antibiotic Amnesty. Throughout November 2024 we are asking pet owners to return any unused or leftover antibiotic medications to us for safe disposal. Please drop off any unused medications to us at the practice. You can hand them in to a vet, nurse or the reception team. This medication might be left-over from a recent prescription, antibiotics that you didn’t need or out-of-date medication. Let’s keep antibiotics working, together! #AntibioticAmnesty #onehealth

Riversbrook is taking part in the 2024 Antibiotic Amnesty. Throughout November 2024 we are asking pet owners to return any unused or leftover antibiotic medications to us for safe disposal. Please drop off any unused medications to us at the practice. You can hand them in to a vet, nurse or the reception team. This medication might be left-over from a recent prescription, antibiotics that you didn’t need or out-of-date medication. Let’s keep antibiotics working, together! #AntibioticAmnesty #onehealth

You want the best pet care for your furry friends, and so do we. Get in touch with us today on 01473 216042 for Cliff lane or 01473 686845 for Ellenbrook, to book your appointment.

Looking for a pet health plan that includes everything they need? Spread the cost and start saving today. Join the club in practice or find out more at thehealthypetclub.co.uk

Are you feeling the pinch? When you join The Healthy Pet Club, you can save on your pet’s everyday pet health care. Vaccinations, parasite control, reduced dental costs and 10% off all other products and services are just some of the benefits available, plus, with easy monthly direct debits, you can spread the cost. **Offer** Get 12 months for the price of 10, when you sign up and pay for a 12 months membership. Call and speak to a member of staff at Cliff Lane or Ellenbrook for more information. Join today and do the #BestForPets thehealthypetclub.co.uk

ANTI-BIOTIC RESISTANCE Did you know that antimicrobial resistance (AMR) is a world-wide health threat, as bacteria are becoming resistant to many antibiotics that we use in human and veterinary medicine? Find out more about the amnesty and what you can do to safely dispose of your pets' unused antibiotics, by watching this short video.

Remember Otis? Who we introduced on Friday night. Well here he is, showing off his training by giving nurse Kay his paw!! Such a clever boy. 💙

Lovely Marlee came in for his post op check following his castration! He was so happy to have his buster collar off he showed us some of his tricks 🐶

Yesterday a member of the public brought this guy in after finding him stuck in a drain As you can see, after a little TLC, he was happily tucking into his lunch before being released back into the Wild

At 11 weeks Rudi is loving puppy training and is even taking commands from receptionist Cassie What a super star! ⭐️

Let’s hope we all have as good a dream as Millie tonight! 🐶😴

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