Riversbrook Veterinary Group

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Riversbrook Veterinary Group

Riversbrook Veterinary Group is a two centre companion animal practice in Ipswich, Suffolk. Sites are located at Cliff Lane & Ellenbrook Green.

All of our loyal and hard working team are committed to providing you and your pets with the very best in pet healthcare. Our team includes our excellent reception staff with a wealth of experience currently lead by Practice Manager Susan, a dedicated team of Veterinary Surgeons overseen by Head Vet Samantha Smith MRCVS and our 8 Registered Veterinary Nurses/trainee nurses and patient care assista

nts are looked after by Head Nurse Donna Wicks RVN. Sally our Senior Practice Director oversees everything! Our RCVS accredited practices are well-equipped with facilities including separate dog and cat waiting areas, species specific hospital wards, digital x-ray, ultrasound, dedicated dental room with dental x-ray facilities and operating theatre. We have received our silver award for being a cat friendly practice and have separate kenneling areas for cats and dogs to help reduce stress. We have also been awarded Outstanding in client care by the RCVS.

21/02/2025

22nd February - Walk Your Dog Day
National Walk Your Dog Day was created to remind us all of the benefits of taking our dogs for a walk. We are encouraged to take time from our busy schedules to enjoy walks in nature with our dogs, to ensure both ourselves and our dogs stay healthy and happy.
Here is Nurse Linda's Staffordshire bull terriers, Mitch and Millie enjoying a forest stroll.

20/02/2025

20th February - Love Your Pet Day
National Love Your Pet Day is dedicated to showing appreciation for the unconditional love and companionship our pets provide.
Whether you have a dog, cat, rabbit, guinea pig, bird or any other pet, take a moment today to reflect on the joy, comfort, laughter and emotional support they bring to you and your family.

14/02/2025

14th February - Valentine’s Day
Roses are red
Violets are blue
The best Valentine’s gift is
The way your cat looks at you 💕

29/01/2025

⚠️🚫 PLEASE NOTE 🚫⚠️
The Ellenbrook branch will be closed on 31st January. All calls will divert to Cliff Lane. Alternatively, please call Cliff Lane directly on 01473 216042 or email [email protected]

There will be no Vet appointments available on the following dates:

Mon 17th February
Tues 18th February
Thurs 20th February
Friday 21st February

The practice remains open for Nurse clinics and a receptionst will be on hand to assist with any non clinical queries.

🐕🐈🐇Thank you for your patience and understanding 🩺👨‍⚕️👩‍⚕️

29/01/2025

🐕🐈🐇 Reminder that the Ellenbrook practice will be closed on Friday 31st January 🩺👨‍⚕️👩‍⚕️

We apologise for any inconvenience caused.
All calls made to Ellenbrook will be automatically diverted to Cliff Lane.
😊

24/01/2025

We love to see dogs and their owners having fun together, and what better time to pick up a new sport or activity? Whether you choose agility, scentwork, canicross, hoopers or one of the many other activities available, the benefits can include:
Physical exercise - for you and your pet
Mental stimulation that challenges your dog’s brain and fulfils their natural instincts
Strengthening your bond and trust, by sharing experiences and achieving new things together
Improving your relationship at home - a tired and fulfilled dog is a well behaved dog
Let us know in the comments below what your dog will be getting
up to this year ⬇️

23/01/2025

Exercising for weight loss.
While reduced calorie intake is the most important part of weight loss, increasing energy expenditure through exercise and play can also have an impact.
Exercise also helps prevent muscle loss and increase flexibility, supporting healthy aging.
Find out more about what you can do at home to support your pet’s weight management:
vetcollection.co.uk/health/exercise-for-weightmanagement-in-pets/

22/01/2025

💓💓This afternoon at Cliff Lane, we held in-house CPR training for the vet, nurse and reception teams. 💓💓

Cardiopulmonary Resuscitation (CPR), is an emergency procedure consisting of chest compressions combined with artificial ventilation, in an effort to manually restore spontaneous blood circulation and breathing in a patient who is in cardiopulmonary arrest. 🫁🫀

Thankfully this a situation that is extremely rare in practice, which is why it is so important to refresh our training and skills regularly.

We were lucky enough to practice on an resuscitation dog and to get treats from BMC Cakery for our efforts. 😋

22/01/2025

WEIGHT CLINICS
If your pet is overweight, the path to weight loss and a healthy happy pet isn’t always clear. Losing weight can be a challenging and lengthy process, and it’s easy to feel overwhelmed or confused by conflicting advice.
We are here to help with our FREE weight clinics. Our veterinary nurses can help formulate a personalised plan for your pet, set achievable goals and help you with any setbacks.
Contact us today to book your weight clinic appointment!

21/01/2025

🚫 Please be advised that the Ellenbrook practice will be closed from 12.00pm on 22nd January, due to staff training 🚫
The phones will automatically divert to Cliff Lane until 13.30pm and then again from 15.30pm.
☎️ The phones for both sites will divert to Melton Vets between 13.30 - 15.30pm to accommodate the staff training ☎️
Thank you for your patience 🩺👨‍⚕️👩‍⚕️🐾

21/01/2025

Animal Safety and Restraint
Our first priority when your pets visit us is their safety at all times.
Please ensure that cats are restrained in baskets or other suitable carriers, and dogs are kept under control and on a lead at all times in the car park and waiting
room.
If you need any assistance to meet these requirements, please let us know so that we may help.

20/01/2025

Blue Monday - Monday 20th Jan
Blue Monday typically falls on the third Monday of January and is often considered the “saddest day of the year”.
Fortunately, we all know that our pets are great at cheering us up, and here’s how they can help raise your spirits this January:-
Studies show that interacting with pets—like stroking their fur or playing—releases oxytocin (the "feel-good" hormone) and lowers cortisol levels (the
stress hormone).
Walking a dog or playing with a cat keeps you active, which boosts endorphins and helps combat sadness or depression.
Pets are very intuitive, meaning they can sense when you are feeling down.
Their comforting presence alone can be enough to soothe any feelings of stress, anxiety or sadness.
How do your pets help you beat the January blues? Share your stories and photos in the comments! 🐶�

18/01/2025

While it's a frequent issue, bad breath in pets should not be considered normal. Often, it's a sign of underlying health problems that need attention. If you're used to your pet cuddling close to your face, you'll likely notice quickly if their breath becomes unpleasant!
Find out more about how to improve your pet’s bad breath here:
Dogs: https://bit.ly/407sv4B
Cats: https://bit.ly/4dP78rW

17/01/2025

Are you thinking about introducing tooth brushing into your pet’s care
routine?
Check out what you’ll need below and for further information on brushing your pet’s teeth:
Cats: https://bit.ly/4dWyJYr
Dogs: https://bit.ly/3Yu8unB

16/01/2025

Having your teeth brushed is a strange experience, and many pets will panic if it is
not introduced slowly and gently. It may take a month or two to reach a point of
“proper brushing” – this is normal and nothing to worry about.
Find out how to start brushing your pet’s
teeth here:
Dogs: https://bit.ly/40bWJmU
Cats: https://bit.ly/40jQBs

15/01/2025

Salt and grit used for de-icing roads can pose risks to a dog’s paws. It can irritate their paw pads, causing redness, cracking or peeling.
In an attempt to remove the salt, dogs may lick their paws, but this can lead to them ingesting chemicals that can upset their stomachs or cause more severe issues. Grit found on the roads sometimes causes micro-cuts and abrasions on paw pads, increasing the chance of infection.

Prevention and Care:
Use dog boots to shield paws from salt and grit.
Apply a paw wax or balm before walks to create a protective barrier.
Rinse and wipe your dog’s paws with warm water and a soft cloth after walks.
Check paws regularly for cuts or signs of irritation.
Trim fur between paw pads to prevent ice and grit accumulation.

First Aid for Irritated Paws:
Rinse thoroughly with warm water.
Apply a soothing paw balm or petroleum jelly.
If irritation persists or there are signs of infection (redness, swelling, limping), please call us to book an appointment.

15/01/2025

Oral health is a crucial, but often overlooked aspect of your pet's overall
well-being. Just like humans, pets can experience a range of dental problems,
which, if left untreated, can lead to more serious health complications.
Find out more about managing dental disease in your pet here:
Cats: https://bit.ly/48wG9k5
Dogs: https://bit.ly/48icoTC

13/01/2025

New year, new pet? The Healthy Pet Club has you covered.
Vaccinations, Parasite control, Health checks, discounts in practice and more.
These benefits are included to give your pet the best start in life and to maintain their health as the years go by.
Find out how to join today:
vetcollection.co.uk/health-plans-andproducts/healthy-pet-c

Address

Opening Hours

Monday	08:00 - 19:00
Tuesday	08:00 - 19:00
Wednesday	08:00 - 19:00
Thursday	08:00 - 19:00
Friday	08:00 - 19:00
Saturday	08:00 - 14:00

Telephone

+441473216042

Website

http://riversbrookvets.co.uk/

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Riversbrook Veterinary Group is taking part in the 2024 Antibiotic Amnesty. Throughout November 2024 we are asking pet owners to return any unused or leftover antibiotic medications to us for safe disposal. Please drop off any unused medications to us at the practice. You can hand them in to a vet, nurse or the reception team. This medication might be left-over from a recent prescription, antibiotics that you didn’t need or out-of-date medication. Let’s keep antibiotics working, together! #AntibioticAmnesty #onehealth

Riversbrook is taking part in the 2024 Antibiotic Amnesty. Throughout November 2024 we are asking pet owners to return any unused or leftover antibiotic medications to us for safe disposal. Please drop off any unused medications to us at the practice. You can hand them in to a vet, nurse or the reception team. This medication might be left-over from a recent prescription, antibiotics that you didn’t need or out-of-date medication. Let’s keep antibiotics working, together! #AntibioticAmnesty #onehealth

You want the best pet care for your furry friends, and so do we. Get in touch with us today on 01473 216042 for Cliff lane or 01473 686845 for Ellenbrook, to book your appointment.

Looking for a pet health plan that includes everything they need? Spread the cost and start saving today. Join the club in practice or find out more at thehealthypetclub.co.uk

Are you feeling the pinch? When you join The Healthy Pet Club, you can save on your pet’s everyday pet health care. Vaccinations, parasite control, reduced dental costs and 10% off all other products and services are just some of the benefits available, plus, with easy monthly direct debits, you can spread the cost. **Offer** Get 12 months for the price of 10, when you sign up and pay for a 12 months membership. Call and speak to a member of staff at Cliff Lane or Ellenbrook for more information. Join today and do the #BestForPets thehealthypetclub.co.uk

ANTI-BIOTIC RESISTANCE Did you know that antimicrobial resistance (AMR) is a world-wide health threat, as bacteria are becoming resistant to many antibiotics that we use in human and veterinary medicine? Find out more about the amnesty and what you can do to safely dispose of your pets' unused antibiotics, by watching this short video.

Remember Otis? Who we introduced on Friday night. Well here he is, showing off his training by giving nurse Kay his paw!! Such a clever boy. 💙

Lovely Marlee came in for his post op check following his castration! He was so happy to have his buster collar off he showed us some of his tricks 🐶

Yesterday a member of the public brought this guy in after finding him stuck in a drain As you can see, after a little TLC, he was happily tucking into his lunch before being released back into the Wild

At 11 weeks Rudi is loving puppy training and is even taking commands from receptionist Cassie What a super star! ⭐️

Let’s hope we all have as good a dream as Millie tonight! 🐶😴

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