02/11/2025
I have had a number of people message us recently after using other equine hygienists, even though we spent our time going back and forth answering questions and organising times and dates for them. The reason being the other hygienists were ÂŁ5 or ÂŁ10 cheaper than us.
Thats business and we arenât mad about that.
You can use whoever you deem appropriate, but what we do find frustrating is to then get messages weeks later asking for advice because the horses sheath now seems to be so much worse.
After asking questions it turns out things such as baby oil or coconut oil or hibiscrub were used and these products have completely messed with the balance of the horses sheath, making it get really mucky, really quickly or even worse, led to infection.
Some horses do get mucky very quickly but it is important to ensure that the products used are not harmful to the PH balance of the sheath.
We do not mind helping or advising, it is simply not possible for our small business to get to everyoneâs horse, thankfully there are a number of really lovely equine hygienists out there. But it is so important to do your research before you book anyone out - us included - we will not be offended if you are doing your research to make sure you have the right hygienist for you and your horse.
Check they donât use harsh chemicals, that they wear gloves and that they are insured!
When you send us messages and ask for advice, we donât get paid for it unless we attend your horse. We still want you to message us and ask questions but if itâs obvious we have extensive correspondence with you and then after that you went for the âcheaperâ option, for you then to message us and ask for our advice free of charge is a little unfair.
We are always, always happy to help - but please remember small businesses often spend so much time out of work hours trying their best to organise their schedules and we donât get paid for our admin time đ€