Low Whinns Ltd ( Low Whinns Farm ) Privacy Policy
Our contact details
Name: Yvonne Harrison & Tony Walker E-mail:[email protected]
Address: Low Whinns Farm, Tranmire, Whitby, North Yorkshire, YO21 2BW
Phone Number: 01947 841913 website : www.tranmire.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Customers: Personal id
entifiers, contacts and characteristics (e.g. no., Facebook contact name). For Livery customers, we also retain a photocopy of their horse’s passport.
• Employees : Personal identifiers, contacts and characteristics (e.g. name and contact details, bank account details, National Insurance no.) How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Because you are a current or potential customer on our waiting list
We use the information that you have given us in order to contact you about our goods & services. We do not share this information with anyone
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Yvonne Harrison. How we store your personal information
Your information is securely stored at Low Whinns Farm, Tranmire,YO21 2BW
We keep: Customers: Personal identifiers, contacts and characteristics. Horse information. Info retained for 1 – 3 years for Local Authority Dog Breeder License inspection. Employees : Personal identifiers, financial & accounting information for 7 years for business accounts purposes. We will then securely dispose your information by deleting computerised lists and shredding paper versions. Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances. Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at Low Whinns Farm, Tranmire, Whitby, YO21 2BW or [email protected] if you wish to make a request. How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Low Whinns Farm, Tranmire, Whitby, YO21 2BW or [email protected]. You can also complain to the ICO if you are unhappy with how we have used your data. ICO website: https://www.ico.org.uk Helpline number: 0303 123 1113
The ICO’s address: Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF