28/02/2024
Some companies really are thick, or downright lazy! I have been enquiring about the accuracy of various aquarium thermometers which is important to ensure water stability and temperatures for my aquatic residents - Bloody Mary and Blue Diamond shrimps, fantail and panda oranda goldfish, blue and pink ramshorns, Assassins, White Cloud Mountain Minnows and my tiny Thai micro crabs. This is the thermometer I enquired about to Interpet, sold by Pets at Home https://www.petsathome.com/shop/en/pets/interpet-easy-read-aquarium-thermometer
I sent them this link to identify the item I was enquiring about.
First Interpet sent a link to their heaters - no good, I have heaters but I need to know how well they are working and if they break down as can happen. Then eventually after some humming and hawing, they sent this email:
Customer Care (Interpet)
27 Feb 2024, 16:05 GMT
Hello Fiona
Unfortunately we do not sell a glass aquarium thermometer which attaches inside the tank.
Kind Regards
The Customer Care Team
Are they being dim, or are they obfuscating as they just dont know and have never tested the accuracy of their items? Or are their items just shoddy inaccurate goods and they want to hide that from customers? Anyway, aquarium keepers, beware of Interpet goods.
Suitable for aquariumsAttaches to the inside of the aquarium for a clear viewAcceptable temperature band indicatedFahrenheit and Celsius scale is available to buy online at Pets at Home, the UK's largest pet shop with fast delivery and low prices