Roebuck Veterinary Group

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Roebuck Veterinary Group A caring, dedicated and professional team providing veterinary services to the pets of Stevenage and surrounding villages.
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Roebuck Veterinary Group is an established two-center RCVS accredited veterinary practice serving the pets of Stevenage and its surrounding villages in Hertfordshire. We are proud to offer a comprehensive range of services for our patients and clients at both our Veterinary Hospital in Great Ashby and our branch surgery at Roebuck Gate, along with a 24 hour emergency service staffed by our own vets and nurses for our registered clients at our hospital facilities.

💚💚REHOMING💚💚Meet Tzatziki! 🐈‍⬛This lovely lady was found as a stray with a wound on her back, likely from a cat bite. Th...
24/07/2024

💚💚REHOMING💚💚

Meet Tzatziki! 🐈‍⬛

This lovely lady was found as a stray with a wound on her back, likely from a cat bite. This means our knowledge of her background is limited, but she is a young cat with lots of love to give to a new family.

We think she might be around 1-3 years old.

She was wary of us when she first arrived but has grown more confident and now loves a stroke and comes to us for a fuss. This is on her terms but once settled she may become even more affectionate.

She had already been neutered before arriving here so may have lived in a home previously.

She would like a home without other cats, dogs or small children, and would like access to outdoor space.

If you feel you could give Tzatziki the perfect home please call Great Ashby Vets on 01438 745833 to express your interest and find out more information.

UPDATE We are thrilled that these gorgeous boys have found a lovely new home ❤️🐈‍⬛💚💚REHOMING💚💚Meet Jude and Arnold! 🐈‍⬛S...
15/07/2024

UPDATE

We are thrilled that these gorgeous boys have found a lovely new home ❤️🐈‍⬛

💚💚REHOMING💚💚

Meet Jude and Arnold! 🐈‍⬛

Sadly these beautiful boys were found abandoned on our doorstep a few weeks ago so we do not know much about their past.

Jude and Arnold are very likely to be brothers, however they have very different personalities. We estimate them to be around 4 months old.

Jude is quite a nervous boy but we are sure with time and patience in a loving home he will come out of his shell and be a great companion. When he learns to trust you he loves a belly rub and purrs a lot! Although Jude is nervous, he absolutely loves playing with toys.

Arnold is a very confident, affectionate and outgoing boy who loves a fuss and playing with toys.

It would be ideal if they could be rehomed together as we feel Jude will feel more secure with Arnold there. However, if the perfect homes come up for them separately, this could potentially be considered.

Due to Jude being nervous at the moment, we feel he would benefit from being kept indoors to begin with. There is the potential for him to become an outdoor cat in the future if he grows in confidence.

Jude is in photos 1 and 2, Arnold is in photos 3 and 4.

If you feel you could give Jude and Arnold the perfect home please call Great Ashby Vets on 01438 745833 to express your interest and find out more information.

✨Meet Rowan✨Rowan is an 8 year old cockapoo who was recently involved in a road traffic accident. His owner brought him ...
28/06/2024

✨Meet Rowan✨

Rowan is an 8 year old cockapoo who was recently involved in a road traffic accident. His owner brought him to us where we were able to give him emergency first aid and also some pain relief.

On first inspection it appeared to just be some bruising and abrasions on his abdomen with a few deeper cuts, however, we then discovered he didn’t have any feeling in his tail. We took some x-rays where we discovered he had fractured his lower spine right at the base of his tail. To avoid infection, it was important we dealt with the wounds before jumping into surgery.

Once Rowan was stable and his pain was under control, our vet thoroughly cleaned and sutured his deeper wounds, installing a drain to avoid fluid such as puss and blood accumulating in the body. He also had a urinary catheter placed as his p***s was so bruised and swollen it would have been painful to urinate naturally.

He was hospitalised with us for 6 days, during which the nursing team delivered around the clock nursing care, including:

💚 Wound management
💚 Drain management
💚 Urinary Catheter management
💚 Cold compresses to reduce bruising
💚 Bathing
💚 Light physiotherapy
💚 Hand feeding and tempting to eat
💚 Lots and lots of cuddles!

He was soon discharged to go and recover at home with his owner. We see Rowan back for regular nurse and vet checks and he is looking so much better already with all of the bruising completely gone! Once his abdomen is fully healed we will then discuss the options available about his fracture.

We wish you a speedy recovery Rowan and we can’t wait to see you again 💚

26/06/2024

‼️NOTICE‼️

At the beginning of the year we had a shortage of the Nobivac Felv cat vaccines (covering leukaemia). If your cat/s were on a waiting list with us and haven’t had a phone call/appointment then please contact reception to book in.

Please be aware we have an alternative vaccine to the Nobivac Felv which covers feline leukemia. Please ask reception/a nurse to discuss this further if concerned.

💚🐱💉

💚REHOMING💚We have two male kittens which are 8-10 weeks old. They’re looking for their forever homes. They must go toget...
21/06/2024

💚REHOMING💚

We have two male kittens which are 8-10 weeks old. They’re looking for their forever homes. They must go together as they’re very attached to one and other.

They can be homed with children. Dogs unsure but young enough to come round to the idea of a canine friend.

If you’re interested please call 01438 745833 and we will pop you on a list.

💚💚💚

‼️ATTENTION PLEASE‼️As of today, it is a legal requirement for your cat to be microchipped. If your cat isn’t microchipp...
10/06/2024

‼️ATTENTION PLEASE‼️

As of today, it is a legal requirement for your cat to be microchipped. If your cat isn’t microchipped and haven’t already done so, please call reception to book an appointment with one of our nurses.

If you join the healthy pet club/are already signed up,
this is included within the benefits.

🐱💚

07/06/2024

⭐Star Patient⭐

Who loves bagels?
We do... especially when they're in the shape of a Pembroke Welsh Corgi!
🥯🥯🥯

Bagel was our star patient this week as she came in for her spay, she was a super good girl and even made Chelsea her personal nurse! 🤣

Her mum likens her ears to Yoda...what do you think? Cutie one, she is.

Do your pets have a famous lookalike? Post pictures below!!
💚🩺🐾

23/05/2024

⏰OPENING HOURS⏰

Firstly, we would like to thank everyone for their patience and understanding whilst we’ve been navigating a new computer system this past week.

This Monday 27th May is a bank holiday therefore our opening times will change.

Saturday 25th May: 8am - 1pm then emergencies only

Sunday 26th May- emergencies only

Monday 27th May- emergencies only

Tuesday 28th May- normal hours

We hope everyone has an enjoyable bank holiday/weekend. ☀️

💚

13/05/2024

❗️IMPORTANT INFORMATION ❗️

On Friday 17th May, we will be having a new system installed at both surgeries.

For those clients who have pets on medication/written prescriptions, please put your requests in before Thursday as our computers will be off from 6pm on Thursday and we will be unable to access any information or prescribe any medication.

Please be patient with the team come Friday as we will be navigating a new system and it may take us a little longer to do certain tasks.

Thank you for your understanding.

💚

06/05/2024

UPDATE: Our team have been able to resolve this issue! 🙌🏻 You can reach us on our usual phone number, however please remember as it is bank holiday we are running as emergencies only today.

⚠️⚠️Our phone lines are currently down⚠️⚠️

If you have an emergency please contact us on 01438 746550.

Please be patient with us while we work to solve this issue, and follow our page for the latest updates.

Thank you
💚🩺🐾

Another congratulations is in order! 🎉Katie, one of our students nurses, received the news of passing her final exams on...
08/04/2024

Another congratulations is in order! 🎉

Katie, one of our students nurses, received the news of passing her final exams on Friday. She is now a qualified veterinary nurse. You’ve worked so hard these past three and a half years and we’re all super proud of you for your achievement.

We can’t wait to see you in your greens!

Love your Roebuck Family 💚

06/04/2024

Update

Our computers, phone lines and card machines are now back up and running as normal.

Please be patient with the team as you can imagine we have records to update.

We thank you all for your understanding and support during the technical issue.

💚

03/04/2024

Update

Our phone lines are back up running again however our computer system is still down.

Thank you for all your support and understanding.

Hopefully our computer systems will be up and running soon.

03/04/2024

UPDATE
‼️our phone lines and computers are still down‼️

If you have an appointment booked please bring the relevant information to the appointment such as vaccination cards and details about current medication.

We’re still running on emergencies only. We’re still seeing appointments which have been booked prior to this issue.

We thank you for your patience and understanding at this time.

02/04/2024

‼️Our computer system and phone lines are still down ‼️

Our calls are still being diverted to a mobile phone.

Please only call if it is an emergency. We’re still seeing appointments which have been booked prior to this issue.

Please be patient with our team until the issue is resolved, this is out of our control.

Thank you for your understanding and patience.

30/03/2024

⚠️For Out of Hours emergencies overnight and over the bank holiday please call 01438 745833
You will be diverted to our emergency line at Great Ashby⚠️
Our normal out of hours number is still currently unavailable.
Thank you.

30/03/2024

UPDATE: The phone lines and computers are still unavailable. The calls have been diverted to a mobile phone so please be patient. Please ONLY call in emergency.
For flea and worming, vaccine & healthy pet enquires please contact us after the bank holidays.

⚠️⚠️⚠️PLEASE NOTE⚠️⚠️⚠️
We are currently having issues with our telephones and IT system.
Please bare with us while we try to resolve this issue.

You can contact us via Facebook messenger and our team will try and reply promptly.
Follow us for updates!

Thank you.

❤️CUTENESS OVERLOAD ❤️Everyone meet Bella. She is a beautiful 3 month old Malamute. She came in for her second vaccine t...
27/03/2024

❤️CUTENESS OVERLOAD ❤️

Everyone meet Bella. She is a beautiful 3 month old Malamute.
She came in for her second vaccine today with one of our student nurses.
She enjoyed lots of fuss today from everyone!

💖

Easter bank holiday opening hours 🐣
26/03/2024

Easter bank holiday opening hours 🐣

Celebrations are in order!🎉One of our student nurses, Nikki, received her results from her practical OSCE exam today whi...
15/03/2024

Celebrations are in order!🎉

One of our student nurses, Nikki, received her results from her practical OSCE exam today which means she is now a qualified nurse. 🍾

We as a practice are all super proud of her and all the hard work she is has put in over the last few years.

We hope you can join us in congratulating Nikki on passing her final exam. 🥰

Congratulations Nikki!

Love your Roebuck Family 💚

26/02/2024

📢⚠️WE ARE EXPERIENCING SOME DIFFICULTY WITH OUR PHONE LINES AT GREAT ASHBY ⚠️📢

Please follow this page for updates and bare with us while we try to fix this issue.

Thank you!

💚💚💚REHOMING!💚💚💚Hello, my name is Otis!I am a young healthy boy, likely less than a year old but we are unsure of my exac...
22/02/2024

💚💚💚REHOMING!💚💚💚

Hello, my name is Otis!

I am a young healthy boy, likely less than a year old but we are unsure of my exact age. Super friendly and affectionate, I am very playful and absolutely love toys! I am charismatic and goofy, I make the nurses laugh all the time!😻

🐈I am looking for a home with outside space, and the time to give me the love (and toys) that I need. I could potentially live with another cat as long as I am introduced to them slowly and correctly. I have never met any dogs, so I would prefer a home without dogs as I am unsure whether I would like them or not!

I could live with children as long as they are understanding of cats and respectful of the space they need.🏡

Please call us on 01438745833 if you think you might be able to offer me the perfect home!
💚🐾🩺

💚Rehoming💚Hello, my name is Shelby! I am approximately 5 years old, however this is an estimate as I was brought into th...
29/01/2024

💚Rehoming💚

Hello, my name is Shelby!
I am approximately 5 years old, however this is an estimate as I was brought into the practice as a stray.
I am an extremely affectionate and loving boy! I love nothing more than a fuss. I am also very playful and love toys!
I am looking for a home that can offer me lots of love, as well as access to the outside as I would like to explore.
I would be very happy to be the only cat in the household as long as my new owners have the time to give me all the attention I would like, however I could potentially live with another cat, as long as I am introduced to them slowly.
The vets are unsure of my history so I would like a home with no dogs.
I could potentially live with older children over the age of 10.
If you think you could offer Shelby the perfect home, please call us on 01438 745833 to register your interest and find out more about him.

A huge round of applause for Maggie 👏🏼🏆Maggie, who belongs to our Clinical Director, was entered into a competitive at t...
29/01/2024

A huge round of applause for Maggie 👏🏼🏆

Maggie, who belongs to our Clinical Director, was entered into a competitive at the weekend for Best Rescue. She took 3rd place and we’re all so proud of her.

Maggie comes to work every single day with her sisters Daisy and Peanut. She has been a part of our Roebuck Family since she was 8 weeks old and every morning she comes and gives everyone a cuddle to start the day. 🥰

Well done Maggie.

💚

**UPDATE:THIS ISSUE HAS NOW BEEN RESOLVED, AND OUR COMPUTER SYSTEMS ARE ALSO BACK UP AND RUNNING** Thank you for your pa...
18/01/2024

**UPDATE:THIS ISSUE HAS NOW BEEN RESOLVED, AND OUR COMPUTER SYSTEMS ARE ALSO BACK UP AND RUNNING**
Thank you for your patience today!

⚠️📢OUR PHONE LINES ARE DOWN AT ASHBY!📢⚠️

If you have an urgent matter or emergency please contact our Roebuck number on 01438 354599

Follow this post for updates, thank you.

**UPDATE** Our phone lines are back up and working! Thank you all for your support and patience.📢⚠️OUR PHONE LINES ARE D...
17/01/2024

**UPDATE** Our phone lines are back up and working! Thank you all for your support and patience.

📢⚠️OUR PHONE LINES ARE DOWN⚠️📢
For Great Ashby and Roebuck

Please follow this page for updates and bare with us while we try to fix this issue.

Thank you!

✨✨IMPORTANT UPDATE AND CHANGES TO MEDICATION PRESCRIPTIONS ✨✨  The Royal College of Veterinary Surgeons (RCVS) is the go...
16/01/2024

✨✨IMPORTANT UPDATE AND CHANGES TO MEDICATION PRESCRIPTIONS ✨✨

The Royal College of Veterinary Surgeons (RCVS) is the governing body for all vet practices in the UK. They provide guidelines for all vets and nurses to follow. The RCVS has recently updated its guidance on prescribing medication, especially antibiotics and anti-parasite treatment.

These changes have been put in place to ensure responsible antibiotic and antiparasitic use, to reduce resistance and reduce environmental contamination. This issue affects animal and human health.

💊 ANTIBIOTICS
Your vet can only prescribe antibiotic treatment during an appointment where they have examined your pet. They cannot prescribe over the phone or in person without your pet present. This includes antibiotic tablets, liquids, ear drops, eye drops and creams.

🪲ANTI-PARASITICS
For all year-round flea, tick and worm treatment your vet must write the specific product and dose on your pets file at the time of a physical examination e.g. at vaccination or other consultation. We have been trying to update files on recent appointments seen, however if there is no record on your pets file, we may ask you to please come in for a short free-of-charge one off examination before any more flea and worming and be dispensed for your pet.

🥰 We appreciate your patience and kindness towards our team while we adapt our protocols to the new RCVS legislation, and apologise for any inconvenience. These guidelines carry legal weight so our vets are required to follow them.

📧 If you have any feedback please contact the RCVS https://animalowners.rcvs.org.uk/about-us/contact-us/

The full RCVS guidance can be found here https://www.rcvs.org.uk/setting-standards/advice-and-guidance/under-care-new-guidance/

ONGOING LONG-TERM MEDICATIONS / REPEAT PRESCRIPTIONS
🩺 As previously, we need to clinically assess your pet every 3-6 months (or as recommended by a vet) to be able to continue to dispense long term medications. This includes medication such as Thyronorm, Apoquel, and Metacam and includes written prescriptions.

🩺This 3-6 monthly discussion with your vet will include a physical examination of your pet. We may suggest appropriate additional blood or urine tests /blood pressure testing for ongoing monitoring depending on your pet’s condition.

We also offer written prescriptions for 3 months or 6 months worth of medication – please speak to your us for more information.

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A happy ever after…. 😻Snowy was bought into our Great Ashby practice this afternoon after a member of the public found h...
09/01/2024

A happy ever after…. 😻

Snowy was bought into our Great Ashby practice this afternoon after a member of the public found him keep coming into their house.

We checked for a microchip and contacted the owners on the microchip.

Turns out Snowy had been missing since 2022. 🥹

It is so important for you to microchip your cats because it’s allows us to reunite them back to you if they go off on adventures or decide to go and get food at someone else’s house and make themselves at home!

If your cat needs a microchip then please contact reception to book at appointment with a nurse for them to implant one. From the 10th of June 2024, it is compulsory to have your cat microchipped.

We’re so happy we could reunite you with your family Snowy. ❤️

We understand this latest news is very difficult for some of our clients, however, we have been advised that due to the ...
05/01/2024

We understand this latest news is very difficult for some of our clients, however, we have been advised that due to the latest government guidelines, from 31st December, all XL bully type breeds are required by law to wear a muzzle and be keep on a lead when out in public and visiting the practice.

We still welcome all XL Bully breeds into the surgery and treatment plans won’t be affected due to this new law.

For more information and advice on the latest guidelines for XL bully types please follow this link:

XL bully ban explained | Blue Cross https://www.bluecross.org.uk/advice/dog/wellbeing-and-care/xl-bully-ban-explained

💚 REHOMING 💚Meet Maisy! 🐈Some of you may remember Maisy that we rehomed in October, unfortunately due to absolutely no f...
04/01/2024

💚 REHOMING 💚

Meet Maisy! 🐈

Some of you may remember Maisy that we rehomed in October, unfortunately due to absolutely no fault of her own, Maisy is back up for adoption. 🤍

I am a 1 year old domestic short hair looking for my furever home! I'm a very special girl as I do not have a tail due to a road traffic accident. I also fractured my pelvis in this accident, however my injuries are all healed now.

My injuries do not bother me or stop me from playing with all my toys, but because of them I would need to stay as an indoor cat.

I have lived in a multi-cat household in the past, so if introduced correctly, I could share my house with another cat sibling, or be the only cat in the household provided people are around lots to give me love ❤️

I would like to be in a household that does not have dogs as I have not met them before. I am also ok to live with children over the age of 10 as I need gentle hands due to my previous pelvis fracture.

I am super affectionate, love cuddles and playing with my toys! I am a looking for a quiet home where I can get lots of fuss! 🥰

Please call us on 01438745833 if you think you might be able to offer her the perfect home!

💚🩺🐾

Address


Opening Hours

Monday 08:00 - 20:00
Tuesday 08:00 - 20:00
Wednesday 08:00 - 20:00
Thursday 08:00 - 20:00
Friday 08:00 - 20:00
Saturday 08:00 - 17:00
Sunday 09:00 - 12:00

Telephone

+441438745833

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