Justagroom_NZ

05/05/2025

My washbay had a busy Monday morning 😆

It started with Mickey enjoying a visit from his Auntie CC for a massage after a big days hunting yesterday. The expertise and experience of Minton Equine was exactly what he needed.

Then I had a visit from the lovely Tina Brooke and her beautiful new girl Bree who came for a clip on the way to a lesson with Sav Stirling
Just look at those dapples 😍

Coming to me for a clip is something that I’m considering offering as a $$$ saving option for people.

28/04/2025

the amazing Karen has retrieved my page. Now working on my profile.

27/04/2025

Good Evening everyone.

Please be patient with me re bookings.

I am currently pulling 12-15 hour days usually without any breaks so I tend to reply to messages and make bookings in the evenings.

I’m an old school kinda girl and use a hardback paper diary which lives on my coffee table so I don’t make appointments during the day.

If I see a message come in during the day when I have opportunity to reply I will but most of the time I’m clipping or riding or running around like an idiot.

If you don’t hear back from me with an appointment time within 48 hours of your original message then please do remind me! I’m only human and a 1 girl operation after all ☺️

28/03/2025

Important Update: New Cancellation Policy Effective April 1, 2025

Dear Valued Clients,

I regret to inform you that due to an increasing number of last-minute cancellations, I must implement a new cancellation policy to help sustain my business. Over the past few months, these cancellations have resulted in significant losses—up to $500 in missed opportunities to accommodate other clients.

Please consider how you might feel if your employer sent you home during lunch without pay. As this is my sole source of income—with no additional support, holiday pay, or sickness benefits—I rely entirely on your cooperation and understanding.

Cancellation Policy Details:
• 48-Hour Notice: Cancellations made within 48 hours of the scheduled appointment will incur a charge of 50% of the service cost.
• 12-Hour Notice: Cancellations made within 12 hours of the appointment will be charged the full price of the service.
• Group Bookings: If you are part of a group booking, please try to find someone to take your slot if you need to cancel.

If you need to cancel, please provide as much notice as possible. Upon cancellation, I will contact you with my bank details and the exact amount due. While I would prefer not to charge these fees, this policy is necessary to cover losses and ensure the sustainability of my services.

By accepting your booking, you agree to these terms.

If you have any questions or concerns, please don’t hesitate to reach out.

Thank you for your understanding and continued support.

Warm regards,

Jo
Justagroom

17/02/2025

Back out of retirement for a week of show grooming at the beautiful Takapoto.
Phone service isn’t always great so please be patient with me for replies.
I do have a small amount of availability left next week for hoy prep.

12/09/2024

Go see these awesome people at Equifest for all your Equestrian Turnout Tips & Tricks needs.

🥳🥳🥳