Hole Diggers Dog Spa Ltd

Hole Diggers Dog Spa Ltd Our Stress free and calming approach to grooming ensures your Fur Kids go home looking and smelling their best We may collect the following information.

HOLE DIGGERS DOG SPA LTD TERMS & CONDITIONS


Hole Diggers Dog Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified; you can be assured that it will only be used in accordance with these Terms & Conditions. Hole Diggers Dog Spa may change this policy from time to time and will update clients should it do so. AR

RIVING & LEAVING
We have instigated a system in order to keep our Client’s family members safe. Please make sure the double gates are used by shutting the 1st gate before opening the 2nd. If the failure to do so results in the release of any dogs , there may be costs involved. Name,
Postal Address for pick up & drop off service,
Email Address,
Contact telephone numbers,
Veterinary Contact details,
What we do with the information we gather
Your information is primarily used for internal record keeping. We may phone, text, or mail you regarding your pet’s past or future appointments. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. In an emergency we may share your information with your specified Vet, Dog Ranger or Police. In the event we are unable to contact your specified vet we may share your information with a trusted but unspecified vet. We will not provide your information to any third party not specified above for any other purpose without your express permission. PET BEHAVIOUR
We reserve the right to exercise our discretion and refuse to groom aggressive or difficult dogs, including dogs with behavioural problems. The owner must agree to inform us if their dog is known to be aggressive, has ever bitten anyone or displays any other kind of behavioural problem. The owner understands that they will be legally liable for the consequences of all injuries caused by their dog. If a dog shows a tendency toward excessive aggression during the groom, we reserve the right to employ a soft muzzle. If we are unable to complete a groom due to any of the abovementioned behaviours or injuries, the owner agrees to pay for any work that precedes the behaviour or injury. MATTED FUR/GROOMING BEHAVIOUR
Short de-matting grooming sessions are available at an extra cost and the owner agrees to pay the cost whether or not the groomer can complete the job. If your dog has, in our opinion, a severely matted coat, our policy is to remove the coat by shaving close to the skin using electric clippers. This can in some cases cause skin irritation or skin nicks from the close shaving, This can also occur whilst grooming due to bad behaviour while on the table. The client agrees that Hole Diggers Dog Spa will not be held responsible for any ensuing consequences. PET WELFARE
We will carry out a health check before and during the grooming session and will notify the owner of anything we find. It will be the owner’s responsibility to seek veterinary advice. We are not medical professionals and our health checks do not replace the need to take your dog to the vets for check-ups, advice, and treatment. If any parasites are found during the grooming session the client agrees for them to be cleared at the client’s expense plus any subsequent costs for cleaning and decontamination. If the pet’s health causes urgent concern, the client authorises Hole Diggers Dog Spa to obtain veterinary treatment at the client’s expense. Cancellation and Rescheduling of Appointments
Please give us a minimum of 24 hours notice if you need to cancel or rearrange an appointment. We understand plans can change, but missed appointments may incur a fee due to loss of time, travelling costs, and the inability to fill the appointment at short notice. This is at our discretion. PHOTOGRAPHS
For purposes of promoting Hole Diggers Dog Spa, photos may be taken of the dogs being groomed to demonstrate services and quality of work carried out. These may be used on Social Media and are posted onto the Hole Diggers Dog Spa page. Permission, in each instance, is always asked for before doing so. CONSENT & RELEASE
Hole Diggers Dog Spa require each client, on their first visit, to complete a standard Consent & Release Form for each doggy family member before commencement of services. This includes but is not limited to information regarding your own details, together with details of your pet’s known medical conditions and/or medications. Please be advised that this information is used solely for ensuring the safety and best possible grooming experience for both you and your pet.

10/01/2025

Well, that's the end of that holiday 😔.....,but we all agree it's great to be back in our own bit of paradise ☺️. We think we may head off again next week as I need a few sunny days to re water proof the canvas, this trip highlighted a few issues which are now resolved other than being waterproof.
Let's see who's got the best weather next week 🤔.
As you're all aware getting home doesn't mean stopping, between a mountain of washing and lawns as tall as the BOSS its been a busy afternoon.....(OK the lawns weren't that tall 🤣🤣).

We all thank you all for your amazing recommendations for the Holiday Parks we used.
Kaikoura Top 10 and North South in Christchurch definitely pleased the CEO, mainly due to having a playground and kids her own age to play with.
She never understood when I said the Queenstown park didn't have a playground as Queenstown is a playground.

I'll give you a break for a few days while I catch up on odd jobs and relax now I've got my 3 Ladies there and back safely..

♥️ Your Hole Diggers Family ♥️

Wow......We broke the CEO, for  1st time ever we had to wake her at 9:15 this morning ......WHOOPS 😬 and then she fell a...
08/01/2025

Wow......We broke the CEO, for 1st time ever we had to wake her at 9:15 this morning ......WHOOPS 😬 and then she fell asleep on the road 2 hrs later🥰.

We had our 1st rain since leaving Methven overnight, It wasn't much but enough to have a stay in the car morning, so I took my 3 Ladies over the hill to Akaroa to tick it off the (I've been there list ). It's definitely a quaint wee settlement but like most this time of year busy!!
Then we decided Lyttleton was the closest for Coffee, so we took a different short cut and played tourists lol. Great shortcut over the Gebbies Pass. What a Beautiful area.
Now it's back to play Chef, the BOSS had tonight's choice so healthy food it is 😆.

O we had a great trip back from Queenstown yesterday, the weather was amazing but the in car radio was a bit boring .... 3 girls snoring from basically Tarras to Tekapo 😵‍💫.
We've met some amazing people so far, We even met a lovely couple taking the hand over of their new puppy in Tekapo and received an invitation to go back to Queenstown to groom her.....Tax right off 😁, better check with the accountant on that 🤔.

We heard rumors you may have had MORE thunder today so hope it's dried out by now....

♥️Your Hole Diggers Family ♥️

As our last day here in Queenstown draws to a close we are finishing it off with dinner out at our favorite restaurant. ...
06/01/2025

As our last day here in Queenstown draws to a close we are finishing it off with dinner out at our favorite restaurant.
It's been an amazing few days with plenty of highs and a lot of tired moods.....I wonder who 😇🤔.
It seems the CEO has caught our love for this place insisting we buy a holiday home here when we win lotto.
All said though, between here and Arrowtown, up high mountains to underground bars. We've done it all. Dad's even been schooled on Makeup by a little someone......damn you Mecca. Onto the last CHCH leg tomorrow ☺️.
We hope you have all had some sunshine up there today.
Off to pre pack for an early get away tomorrow morning. See you all next time

♥️ Your Hole Diggers Family ♥️

Wow, we all deserve a nice cold drink after today's effort......Apart from the CEO & Star of course.The CEO & I started ...
04/01/2025

Wow, we all deserve a nice cold drink after today's effort......Apart from the CEO & Star of course.
The CEO & I started our day with the Gondola and Luge, proud Dad as she did all 5 rides down by herself 🫣☺️. This was when the BOSS and Star walked around the Peninsula as she couldn't manage the Luge.
Then it was hunting for Stars Ziwi Peak biscuits as some critter ate the remainder of the bag last night, yet to be seen WHAT. Unfortunately you can't buy them here 😤, lesson learnt......keep other ones inside tonight.
We thought we all deserved a calories top up after all the walking but decided to repeat it after we all finished them 😂😂.
Such a beautiful day. Time for Burgers & Bourbon before yet another walk to see the sun set over the lake.
Tomorrow is relaxing in Arrowtown......can't wait.

We hope your all staying dry and safe up there.

PS, the BOSS is aware of all the bookings but is limited in replying due to the battery level.
We will be in touch as soon as able 🥰
Thanks, your Hole Diggers Family

We have made it to our next destination, Kaikoura was absolutely amazing despite the rain while we were there. We woke t...
02/01/2025

We have made it to our next destination, Kaikoura was absolutely amazing despite the rain while we were there. We woke to sunshine this morning and had beautiful weather all the way. Today we're at the Methven Hotel & Apartments, the owners are so lovely and have even passed on our contact details for their daughter for when Star has Puppies 🥰. Tonight's stay is all about the washing and getting it sorted instead of fighting camp ground antics 😁.
Methven is amazing. We had a lovely Beverage at the Blue Pub and then took the CEO to the Enchanted Fairy Walk, I had kept that a secret and her reaction was of pure Surprise 😇.
I'm off to fold washing and repack suitcases before tomorrow's leg to Queenstown.
We hope you're all behaving up there and staying safe and dry ☺️.

♥️The Hole Diggers Family ♥️

31/12/2024

Your Hole Diggers Family would like to wish each and every one of you a........

🎉 HUGE HAPPY NEW YEAR 🎉

We would like to take the time to thank you all for your support in 2024 and your continued support in 2025 💕.

Lastly as always, a special shout out to all of you who have lost Family, both 2 legged and 4. This has been a very tough year indeed 😔, we are thinking of you 🥰.

♥️Your Hole Diggers Family♥️

Lauryce, Carl, Kyra & Star

Family adventures start now 😍🏕️🥳 wahooooo 🥰🥰
29/12/2024

Family adventures start now 😍🏕️🥳 wahooooo 🥰🥰

I have officially ticked off the To Do List before we leave.1 thoroughly cleaned down Grooming Room. It's amazing how di...
27/12/2024

I have officially ticked off the To Do List before we leave.
1 thoroughly cleaned down Grooming Room. It's amazing how dirty the walls can get and where I can find Fur. Throw into the mix the fact I went mining in the ball pit ( It wasn't for gold ) 🤣. It's always good to clear the balls out and throw out all the cracked and broken balls to prevent injury to all our Fur Kids. Of course a lot of our Doggies use it for other purposes as well 🫣😄, hence why we disinfect it weekly.
STAR even got her groom before we head off camping by the BOSS, so she looks and smells amazing 🤩.

We hope you are all having fun with whatever you're doing or wherever you may be ♥️.

We have done it, the last Pampers for 2024, and what an excellent morning it was.Sadly we had to say goodbye to Ted and ...
24/12/2024

We have done it, the last Pampers for 2024, and what an excellent morning it was.
Sadly we had to say goodbye to Ted and his Family as they relocate to Tauranga next week 😥.

Your Hole Diggers Family wish each and every one of you 2 legged or 4 a very
🎄🎁MERRY CHRISTMAS 🎁🎄
Stay safe and enjoy the time with family 😊.
We are looking forward to Xmas & Stars 2nd B'day tomorrow 🎄🎁.

We will have a break for a few days before we groom Star and embark on my Yearly wash, disinfection and water blast before we head away. The BOSS said no to repainting the room colour again....Maybe next year 🤔.
We will keep you all updated on the highs and hopefully no lows while we travel around the country with Star.

💞 The Hole Diggers Family 💞

We're counting down here at Hole Diggers with only half a day to go.It was a very muggy and warm morning this morning an...
23/12/2024

We're counting down here at Hole Diggers with only half a day to go.
It was a very muggy and warm morning this morning and Poor Rocky had to have a Cold Bath as I turned the wrong switch on.
Must be the end of the year 🫣, he didn't mind at all 😇.
It was great to have the CEO'S help today albeit in her PJ's but she did so well helping out. She got to choose something to do as a reward so the Big Blue Tahuna slide it was.
She could have picked a cooler day but she hauled me up the stairs a few times before the old knee gave up lol.

Tomorrow is the last Stars Social for 2024. Feel free to have your Fur kids come n play if you still have odd jobs to do 🥰, 8am - 12 pm.

As most of you are aware, we have some top notch, Pet friendly accommodation on site. Keep this in mind for when you hav...
22/12/2024

As most of you are aware, we have some top notch, Pet friendly accommodation on site.
Keep this in mind for when you have Family or friends coming from out of town ☺️.

Head to..... nixvillonedens.com

Happy Holidays to those of you who have finished for the year 😊.

Nestled in a quaint country lane between the lively buzz of Richmond and the sun-kissed beaches of the region, our property invites you to add to your life story in our slice of paradise. Enjoy lazy days by the pool in the summer or explore an array of local gems, from hidden spots to internationall...

The BOSS & I would like to thank each and everyone of you for your AMAZING patience this week while we worked through al...
20/12/2024

The BOSS & I would like to thank each and everyone of you for your AMAZING patience this week while we worked through all of your Fur Kids pampers. Especially with myself being unwell as well.
It's been so great to hear all the feedback of your Fur darlings loving the presents 🎁 😍 and we just love the Photos . Feel free to put a Pic up if you wish ☺️.
We have been very spoiled again ourselves and thank you all for the Gifts for both us and the CEO 🥰.
I think a rainy weekend is going to be great to relax and the fact we need it also as it's so dry around.

As always, have a lovely weekend and let's all get ready for the madness of week ahead😵‍💫.

OUCH!! We're not going to lie, our bodies have definitely felt it this week, but it is great to see so many Fur Kiddies ...
13/12/2024

OUCH!! We're not going to lie, our bodies have definitely felt it this week, but it is great to see so many Fur Kiddies going home all Pampered for Xmas 🎁🎄.
It will be nice to be able to relax this weekend, so I thought 🤔. Seems the BOSS is talking about expanding our wee yard to incorporate a Vegetable garden, so it looks like I better get my thinking cap on along with a few cans of Ideas helper 🤣🤣.
No rest for the wicked 😎.

A HUGE reminder that Grass seed season is here. We have been able to save some of you a costly Vet visit this week by finding them and removing them if possible. Remember those 🤬 seeds can work their way in almost anywhere especially between Furry Paws 🐾.

As always, we hope you all have a great weekend 💞🐕💯. The countdown to Xmas is on 😳.

Address

197 Edens Road Hope
Nelson
7080

Opening Hours

Monday 8am - 3pm
Tuesday 8am - 3pm
Wednesday 8am - 3pm
Thursday 8am - 3pm
Friday 8am - 3pm

Telephone

+64273456392

Website

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