Petrek - Advanced Pet Trackers

08/06/2025

📢 Petrek Service Update – Temporary Outage

We’re currently performing a security update on our Petrek app servers. As a result, some devices may temporarily appear offline. 🐾

Rest assured, our team is working hard to complete the update, and normal service is expected to resume by midday today.

Thank you for your patience and understanding! 💛

06/03/2025

Dear Petrek family,

Due to new security updates yesterday from our Amazon cloud and Google map services it has unfortunately bricked some of the Petrek devices.

Thus, some of you may be experiencing this today but fear not as we have been onto it since the early hours of this morning and endeavour to have the issues resolved later today or night.

Our apologies for any inconveniences caused during this down time and yes, don't let your cats and dogs out!

25/01/2024

Good morning All,

Unfortunately our website is down at the moment due to a new security update. It shall be back up hopefully by the weekend! We apologise for any inconvenience caused. Grumpy cat is kind of grumpy at the moment because of this!

08/01/2024

Introducing the all new Petrek GPS-4, now with 4G LTE and Built-in Wifi HomeZone Tech!

The outgoing Petrek 3G model which has served thousands of users across New Zealand for the past 8 years can finally get the upgrade it requires. Now with 4G LTE capability to increase coverage, the new built-in HomeZone Wifi means the device will provide much needed accuracy and battery efficiency for pet's that stay home more often.

The main difference between the 3G and GPS-4 is that when detected in the home network the GPS shuts down to save significant amount of battery usage (up to 50%!) and the device will let the app know that the device is detected in and around home.

Equally exciting is the launch of our new Petrek AiCam in Q2 of 2024. Is your cat or dog being detected at home via our Petrek GPS-4? Switch to our Petrek AiCam and let our AiCam keep an eye while it turns and follows your cat or dog roaming left, right and centre in the living room! Our New Ai GeoWall will even alert you (if within sight) when it detects your cat or dog jumping out of a window or wandering out the front door! More information will be available closer to the release date!

Be one of the first 100 users today and pre-order your Petrek GPS-4 for Early February delivery. Once the first 100 orders are fulfilled the next pre-order will be late February so be in quick!

https://pettracking.co.nz/products/all-new-petrek-gps-4-pre-order-now

08/09/2023

Happy Friday all !
(Or maybe not so happy, but our technical cat is onto it !)

Due to a recent Android update, especially on Android 13 devices. So you may find that your iPet App notifications might be blocked by the phone with no way to enable it at the current moment.

This is due to a new security update and thousands of apps around the world has been effected and a fix/update is on its way.

You will still be able to track where your furry babies go but do keep in mind the notification may not pop up.

We are confident this issue will be fixed within couple of days. All other users with iPhone and/or Android 12 or under will not have this issue.

Have a lovely weekend all !

18/07/2023

Dear Fur Family,

It's been a while since we've launched new products and there has been some exciting work in the background with a couple of new Petrek devices to launch later in the year.

But one thing we've always faced from time to time is when our wee silly cats' go under someone's house only to get their collars hooked onto something and to come off along with their Petrek units. Which as we know can be hard to find when the GPS signal is blocked. In the past few years we've ended up with home owners approaching us with a very dusty Petrek unit that they found stuck under their house during a rebuild wondering who they belonged to.

So to counter that situation where a unit and collar is found we are now launching a personalised bow collar service where you can print your cat's name and your contact number on the collar. Thus if it's ever found someone where it shouldn't be, there would be a higher chance of someone contacting you about it!

For our own Petrek fans, please use petrek10 in the voucher code section and get an additional 10% off. You're never too early for some Christmas shopping this season we say!

https://pettracking.co.nz/products/cat-collar-polka-dot

31/03/2022

Here is a little Thursday read that we as cat lovers will totally nod to, especially the part where we try to get them to agree on wearing a collar for their own safety!

https://thespinoff.co.nz/pet-week/30-03-2022/i-tried-to-track-my-cats-movements-with-gps-it-didnt-go-well

The Petrek 3G lets you keep an eye on your pet's secret movements. In theory, anyway.

23/12/2021

Dear Petrek family,

It's been a tough year for us all especially with such a long lockdown here in Auckland and we are all glad to be able to get out finally for a breather.

Thou on the positive side we've thoroughly enjoyed getting calls and e-mails from those that found their missing furry family members including one that was stuck in a neighbours wardrobe!

Our team will be on a much needed break until 09/01/2022. However, there will be a couple of key staff on call so if your call does not get through please do contact us via e-mail or our contact us page. Please allow 2-3 working days for orders to be dispatched during this period.

We wish you all a very Merry Christmas and a Happy New Year from the team here at Petrek.

-The Petrek Team

17/08/2021

Good Morning All!

We've been here before and we all know how to get through this again.

Remember to charge your Petrek units as often as you can and make sure your furry family members don't wonder too far!

If you require support with your Petrek units remember we are all here to help even when we are home with our families. Our technician will be available throughout with contactless repairs and deliveries.

Orders can still be made and will be contactless deliveries via Courier Post, but expect 1-2 working day delays during the lockdown period.

Thank you all for playing your part in keeping our commuities and furry families safe.

Stay safe, noho haumaru!
-The Petrek Team

21/06/2021

Good Morning all!

The iPet App is currently down due to a security update we did overnight. We expect the app to be up and running later today after midday.

We apologise for any inconvenience caused during this downtime.

Thanks for your understanding and have a great week ahead!

-The Petrek team

14/02/2021

Dear Petrek family,

Since the first Covid19 lockdown in 2020 we have adapted in getting all staff to work from home to reduce contact and keep our staff's families safe. This has not changed and thus we have kept this working model going so that if another lockdown occurs the effect on us would be minimal.

This means, durling the current level 3 restrictions we will still operate as normal and be here for support, warranty, servicing and sales services to keep your furry friends safe.

All our stock will be kept at a warehouse and dispatched via contactless delivery while all repairs and inspections can still be sent directly to our technician, just gives us a call or e-mail us at [email protected]

Thank you all for doing your part and keeping safe!

-The Petrek Team

12/08/2020

Dear Petrek family

As you all are aware of now we're back spending more time at home with our beloved flurries.

Since March this year we have prepared all our key staff to work from home and have not changed since in order to keep our team as safe as possible. This means that all our support services including new orders will still go on while queries will still be answered.

We hope you are all well and again to stay safe and don't panic! We have all done this before and we can surely do it again.

Thank you all for doing your part as responsible pet owners and citizens in overcoming these tough times together.

-The Petrek Team