We are the Furballs (WTF)

We are the Furballs (WTF) Cuddle a dog at WTF (We are the Furballs) dog petting cafe. We are Singapore's first dog petting cafe! Love dogs? Other pets not allowed.

Now you do not have to own one to play with them! Visit us for some fun interaction with our adorable resident dogs. Children must be at least 10 years old to enter and must be supervised by an adult (who is not afraid of dogs) at all times. To avoid disappointment, please bring along their student/photo ID for age verification. We are unable to allow a child in without any photo identification th

at can verify his/her age. For safety reasons, we are unable to make exceptions. Thank you for co-operating with us. p.s Please note that we do not serve (human) food, only (human) drinks. =)

Entry fees (includes 1 free standard drink)
Monday to Thursday
$12.50 for the first 1.5 hours or part thereof
$11.00 for the first 1.5 hours or part thereof (Students below 21 years old with a valid local student ID)
$3.50 subsequent half an hour blocks. Friday to Sunday, and eve of PH
$14.00 for the first 1.5 hours or part thereof
$4.00 subsequent half an hour blocks. Public Holiday
$15.00 for the first 1.5 hours or part thereof
$4.00 subsequent half an hour blocks. Contact: 6509 1186/ 6635 8339
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Dear everyone, we would like to announce that 16th October 2022 would be the last day of our operations.2022 has been a ...
19/09/2022

Dear everyone, we would like to announce that 16th October 2022 would be the last day of our operations.

2022 has been a bittersweet year for WTF, sweet as it is our 10 year anniversary but bitter cos we have decided that we will be taking a break from the business.

Since the beginning of the year we have been toying with the idea of winding up the business, as our dogs are getting old and we want to let them enjoy their retirement. We have a huge emotional attachment to our little business which has been our happy place all these years; hence we really struggled with idea of winding up before we have decided that it was best for us to close the business so that we have the opportunity to spend more quality time with our dogs for whatever time they have left in the world.

Our lease at Bugis+ ends in late October and we have decided not to renew it. Most of our dogs will go home with us and a few will be adopted by their favourite staff members at our cafe. The reason that a few of them would go to their favourite staff member is because throughout the years they have developed a special bond with the staff and we felt that it was in the best interest for the staff to adopt them.

We would like to thank everyone for the many years of support you have given to us. We started 10 years ago, in a tiny space in Katong and was privileged to have met so many people (both kind and nasty ones) along the way. The nice ones remind us why we are doing this and also remind us to give back whenever we can. The nasty ones teach us valuable lessons and gave us the opportunity to make improvements along the way. Perhaps the hardest part of the business was maintaining constant good customer service levels. In this area we acknowledge we may have failed to live up to the expectations of some.

As we are typing this message, we wonder nervously the kind of comments that will turn up on our page after this message is shared. "Dog abuse" and "we should have closed down long time ago" would probably top the list of comments with the most likes. But that is beyond our control and we have decided to take it in our stride. To the silent majority (I hope) who are reading this, we hope we have touched your lives in one way or another with sharing our dogs and our love for dogs with you. That was our goal when we started this business and we hope that we have at least managed to do that throughout the years.

Nonetheless, thank you to everyone who visited us, thank you for your support and for believing in us. To our regulars and friends we made along the way, thank you so much for coming into our lives and sharing with us many sweet memories in our cafe. We couldn't be more grateful our paths crossed.

We hope that there will be enough time for the rest of you to visit us before we close for good, and we hope to be able to meet you one last time before we close for good. Thank you so much for 10 wonderful years. We hope to meet you all again soon … =)

P.S: Sharing a picture of Bui we took in 2015 (when she was just 3 years young) because it's cute and funny at the same time 😅 Hope it brightens up your Monday!

26/05/2022

Hello everyone,

It has come to our attention that there are a lot of concerns on social media about us ill-treating our animals, not feeding them, using them only for monetary purposes without a care for their welfare and specifically highlighting issues with our dogs limping and our Pomeranian wheezing and coughing and their nails not being trimmed. I guess because we’ve never directly addressed any of these on social media it made us seem like we didn’t care about how our animals are treated. But for those of you who asked us when you are there, we would have explained this to you. We take every feedback seriously, and even though we never really addressed them on reviews we would address them internally.

The reason Bui Bui is walking with a limp and Yuki and Lulu are wheezing are because of medical reasons. And I’m going to explain their medical conditions so everyone has a better idea of what is happening rather than speculating on what is actually happening.

Bui Bui, Yuki & Lulu are 11 years old. They’ve been with us since the start of WTF in 2012. We love all of them deeply (we’ve been together for 10 years!) but it’s unfortunate that all living things grow old, they age, and with age comes medical conditions which needs to be addressed, and managed. We have not ignored any of their medical conditions and are doing whatever we can to manage their conditions based on the advice from our vet. They also go for their annual vet checkups every year to see if there are any underlying medical conditions that pop up and require urgent medial intervention before it gets worse.

Bui Bui has muscle atrophy due to old age. We noticed it sometime mid last year when she suddenly started to put more pressure on her front legs than her back. She was also lying down more frequently. We initially thought it could be hip dysplasia and so we brought her to the vet for checks. It turned out to be a degeneration of muscles due to old age and so she was put on supplements for her joints and muscles in hopes that it will slow down her condition. There’s no cure for this condition. During her last visit to the vet (in April), we highlighted that her condition seems to have improved after taking her supplements that was prescribed to her, she seemed to be moving about more and would bounce over to greet us when she saw us. Our vet then suggested going for acupuncture as she noticed some owners with dogs suffering from the same condition noticed an improvement in their dog’s condition after going for acupuncture. We are in the midst of waiting for our appointment and trying this out to see if it would help improve her condition.

Yuki has mild heart murmur. We first found out about this when she suddenly started coughing and wheezing last year. We initially thought it was because of the rain as she tends to wheeze when it starts to rain. It would then come and go randomly after a few days and come back a few months later. We then decided to bring her for a checkup and she was diagnose with very mild heart murmur and put on medication. She still is taking her medication, however, when she gets overly excited, it causes her to wheeze and cough. There is no cure for this condition. However, with medication, her condition has stabilised and she is otherwise not very affected by it other than the occasional cough and wheeze. When she does have her occasional wheezing spell, we will put her in the counter with us because it helps calm her down and stop her wheezing. It is not true that we would purposely stop anyone from taking pictures or videos of her when she starts to wheeze and hide her in the counter because we don’t want any evidence of this.

It is also precisely because of this condition, that we manage her diet very carefully and also why her nails are so long sometimes. She does not like having her nails clipped. It has been this way since young (we have never ever even accidentally cut her nail bleed) it is just really puzzling why she hates it so much. She gets very agitated and struggles when we try and cut her nails. Because she is so stressed out, we usually use a treat to distract her when cutting her nails, it takes 3 people to get her nails clipped and on good days we will manage to cut 10 nails (record number of nails we managed so far) and on bad days not a single one. We also try not to prolong the nail cutting session because we are afraid it will exacerbate her wheezing condition. For this reason, sometimes her nails are very long with only 1 short one because we weren’t lucky and only managed to clip 1 or 2 nails. We will usually leave it and then try a few days later. Also as it takes speed to clip her nails, we will only clip those that are really long as we are afraid of clipping her bleed. Hence, sometimes when she's really jumpy, we wouldn't even be able to clip the long ones and will have to wait a day or 2 to try again. For those who have dogs and have accidentally clipped their bleed before you will know that the bleeding can get quite crazy.

Yuki also has a condition called luxating patella and in general terms, it means a loose kneecap which is very common in her breed. We brought her to an orthopaedic specialist who advised against surgery due to the fact that her bones are so tiny he could end up doing more damage than good. Also he mentioned that based on his observation, she wasn’t in pain and so we were advised to leave it unless it gets worse, and as a last resort he would need to fuse the kneecaps together which means she won’t be able to bend her knees after that surgery.

Lulu has very sensitive stomach and we discovered this about 4 years back. She would suddenly develop rashes and start scratching and for the longest time we couldn’t figure out what exactly she was allergic to, we would try cooking and giving her different kind of meat and veggies and then wait a few weeks to see if it subsides and if it doesn’t we would try with other kinds of food. If you have a dog with a sensitive stomach, you would know that it is very difficult to determine exactly what she is allergic to, as they could develop new allergies as they age. We were then told that we could send her blood samples to the US and they would run a test on common household detergents, food and etc so we could determine the things that she was allergic to. Turns out she is allergic to many kinds of food and certain chemicals. We have since avoided any foods that she could be allergic to and ensured our floor detergent is safe for her. However, as this list is not exhaustive, she will tend to get flareups from time to time which we have to manage with medication and trial and error. Recently, she started coughing and would sometimes choke and this usually happens after she drinks water and we discovered she has a collapsed tracheal and she is currently under medication for that as well. Other than the occasional flareups, she’s doing fine. We are monitoring the situation and if it gets any worse, we would explore other options for treating her.

To be honest, since the beginning of the year, we have made plans to retire Bui Bui, Lulu and Yuki. As their condition seems to fluctuate (some days they are totally fine) we decided to plan their retirement in stages and it’s unfortunate that we have to announce their retirement in such a way now.

For a start we will be limiting their interaction hours with guests, and we will monitor their condition to see if it is possible to retire them by the end of the year, so that people who might want to visit them can visit them for the last time. However, this is also dependant on their individual conditions. If their condition deteriorates, then their full retirement will start earlier.

With regards to us not feeding them, it is absolutely untrue. We’ve done a lot of research throughout the years and have put in a lot of effort and thought into preparing their meals everyday. They are fed human grade home cooked food twice a day consisting of veggies, meat, fruits together with supplements and vitamins. Also different dogs get different vitamins and supplements depending on their breed and age. The most complicating part of working with us is honestly preparing their dinner.


With regards to them having only 3 water bowls to drink from, please be assured that they are refilled throughout the day when the water level goes low. They are also washed throughly at the end of the day or when necessary. Our dogs drink water at different intervals and it is highly unlikely that all our dogs would be thirsty at the same time and have to fight for the bowls to drink water from.

Sure, they are old, but they are still loveable. They may not have the energy like when they were much younger but they are still the loveable dogs they have always been. Also it does seem like our dogs were abused and neglected because we never really addressed this openly. And of course, everyone has different expectations from a place they visit and we respect your opinion. If you are one of those who choose to still love them even though they are not super active, thank you for loving them even though they are older. For those who were genuinely concerned, thank you for reading through this very long post and I hope this would help address the concerns you had.

Lastly, we would like to clarify that in our 10 years of operations, we have never stopped anyone from taking pictures of our dogs, neither have we thrown anyone out of our shop (at least not to our knowledge). If any of our team members have done it to you, please drop us a message letting us know when it was, and if possible describe to us who it was, and we will get to the bottom of the matter. It was really alarming on our end reading those comments. We do acknowledge that improvements can be made in the customer service area, and we are in the midst of re-training new staff and we hope you can allow us some time to make improvements on our end.

"Wake me up when Friday is here!" - MochiAre you also looking forward to the long weekend? Do drop by and visit us if yo...
13/04/2022

"Wake me up when Friday is here!" - Mochi
Are you also looking forward to the long weekend? Do drop by and visit us if you happen to be in the area! 😉

Here are our operating hours during the Good Friday long weekend:

Thursday (14/4), Friday (15/4), Saturday (16/4): 12noon - 10.00pm

Sunday (17/4): 12noon - 9.00pm

Reservations are not compulsory but highly recommended in case we get busy when you visit. Call us at 6509 1186 to make a reservation to visit! =)

Look forward to seeing you all soon! =) 🙆🏻‍♀️

p.s. Min. age for entry is 10 years old with adult supervision (Adults are 18 years and above). Photo ID required for age verification where needed. Thank you for co-operating with us! 🙆🏻‍♀️

27/03/2022
Thursday is the new Friday! Here’s wishing everyone a great start to the weekend! 🥰
03/03/2022

Thursday is the new Friday! Here’s wishing everyone a great start to the weekend! 🥰




14/02/2022

Will you be my treat? 😉 Happy G/Valentine’s day to all! 🥰

30/01/2022

Happy New Year everyone! Here’s wishing everyone a healthy and happy 2022, because what matters at the end of the day is really health and happiness.

We would also like to take this opportunity to thank everyone for all your support during the past 2 very difficult years, especially our regular customers. Thank you for sticking by us and visiting our girls when you get the time to do so. And also to those very kind individuals who dropped us messages of encouragement when we least expect them. Bet you didn’t know your little note or kind review on social media meant so much to us. 

Regardless of whether we met, for this year, we wish for only good things to happen to everyone. Happy Lunar New Year! =)

On a side note, please note our operating hours during this festive season

31st January 2022: 1.00pm - 5.00pm
1st & 2nd February 2022: CLOSED
3rd February (Thurs): 2.30pm - 9.30pm
4th February (Friday): 12noon - 9.30pm (business as usual)

Thank you and hope to see you all soon! =)

Update: Our phone lines are back! Please contact us at our usual numbers 6509 1186 & 6635 8339 for reservations and enqu...
24/01/2022

Update: Our phone lines are back! Please contact us at our usual numbers 6509 1186 & 6635 8339 for reservations and enquiries. Thank you so much for bearing with us. We look forward to seeing everyone soon! 🙆🏻‍♀️

Oh no... our phone lines are down and we're trying our best to get it fixed 😢Our FB and IG pages remain open to messages. Thank you so much and we apologise for the inconvenience caused. 😔

Hello everyone, please note that we will open from 4.00pm - 9.30pm today, 4th January 2022. Please visit us from 4.00pm ...
04/01/2022

Hello everyone, please note that we will open from 4.00pm - 9.30pm today, 4th January 2022. Please visit us from 4.00pm onwards. Thank you and we apologise for any inconvenience caused. Here’s wishing everyone a great start to 2022 =)

Hello everyone! Our annual Howl-o-ween party is happening this week Thursday 28th Oct 2021 - Sunday 31st October 2021! T...
26/10/2021

Hello everyone! Our annual Howl-o-ween party is happening this week Thursday 28th Oct 2021 - Sunday 31st October 2021! There is no price increase for our Howl-o-ween party this year. Hence, if you visit on Thursday, you get to enjoy weekday & student pricing too! *Whoop whoop* So grab a friend and come join us, as we parade around in our Halloween costumes this weekend. See you all at Howl-o-ween! 😉

p.s. Reservations not compulsory but highly recommended.

p.p.s. Social distancing restrictions apply (must be fully vaccinated to enter, max of 2 people per group only). We know its a bummer, but in consideration to our healthcare sector, we would like to contribute by sticking to the rules at the moment.

p.p.p.s. Min age for entry is 10 years old with parental supervision. Min age without parental supervision needed is 13 years old. Proof of age required when necessary.

Thank you so much for co-operating with us! *major hugs to everyone!*

Hello everyone!Mama went a little overboard with my hair today - MuffinOn a side note, please note our revised opening h...
30/09/2021

Hello everyone!
Mama went a little overboard with my hair today - Muffin

On a side note, please note our revised opening hours from October 2021.

Monday - Friday: 1.00pm - 9.30pm
Saturday: 12.00pm - 10.00pm
Sunday: 12.00pm - 9.00pm

COVID-19 update:
You don't have to be vaccinated to enter. Group size capped at 2 in line with current social distancing measures. For your safety, please note that all drinks are on a takeaway basis til further notice and masks must be worn properly at all times.

We accept both walk ins and reservations. If you'd prefer to visit on a (usually) less crowded day, may we suggest visiting us during the weekdays as we tend to be a lot less crowded on weekdays (throughout the day). Admission is also cheaper from Mondays - Thursdays!

For a peace of mind, you might want to note that there is a cap on the number of people we allow into the cafe at any point in time.

If you need further clarification, please feel free to contact us at 6509 1186 or drop us a private message and we will reply to you as soon as we can. If it's an urgent query, we encourage you to give us a call at 6509 1186 as that is the fastest way to reach us.

Hope to see everyone soon! =)

p.s. minimum age to enter is 10 years old with adult supervision. Photo ID required for age verification.

Me: Dreaming of my next blue sky holiday...Also me: Sleeping on the job and totally getting away with it 🤣 On a side not...
19/09/2021

Me: Dreaming of my next blue sky holiday...
Also me: Sleeping on the job and totally getting away with it 🤣


On a side note, we are open daily for both walk ins and reservations. You don't have to be vaccinated to enter. 💁🏻‍♀️However, do note that the maximum number of people per group is capped at 5, in compliance with safe distancing measures. All drinks on a takeaway basis til further notice =)

Do pop by to visit us if you happen to be in the area! A reservation though highly recommended, is not compulsory.

Alternatively, call us at 6509 1186 or drop us a private message to make a reservation =)

P.S. Fastest way to reach us is by phone +65 65091186

P.P.S. Minimum age for entry is 10 years old and all children must be supervised by an adult (who is at least 18 years old) who is not afraid of dogs, throughout their stay. Proof of age is required to enter =)

Look forward to seeing everyone soon! =)

+

Hello everyone!Please note that we will be closed at 8.30pm tonight (17th June 2021) for a private event. Visits are sti...
17/06/2021

Hello everyone!
Please note that we will be closed at 8.30pm tonight (17th June 2021) for a private event.

Visits are still possible from 1.00pm - 7.30pm (7.30pm session will end at 8.30pm - one hour only).

To avoid disappointment, kindly note that children must be at least 10 years old to enter, and must be supervised by an adult who is at least 18 years old and who is not afraid of dogs, throughout their stay (i.e. they cannot be left unattended). The minimum age for entry without adult supervision is strictly 13 years old. Each adult can supervise a maximum of 3 children. Photo ID required for proof of age.

For reservations, please contact us at 6509 1186 during operating hours (Sunday - Thursday: 1.00pm - 10.00pm, Friday - Saturday & eve of PH: 12.30pm - 10.30pm) or drop us a Facebook message (for non-urgent reservations with more than 24 hours notice)

Hope to see everyone soon! =)

07/06/2021

Yay! School's out, let's hangout! =)
For the month of June, enjoy a special $10 entry promo (1.5 hours plus a free standard drink) from Monday - Thursday. So grab a friend and come hangout with us today! Reservations not compulsory but highly recommended in case we get busy when you visit. See you all soon! 🙆🏻‍♀️

p.s. The fastest way to reach us for a reservation is by phone 6509 1186 😉

p.p.s. Please note that children must be at least 10 years old to enter (by year of birth) and must be supervised by an adult (at least 18 years old) who is not afraid of dogs throughout their stay (i.e. they cannot be left unattended). Proof of age (photo ID) is required for entry. Other animals/pets not allowed into our premises under local regulations. Thank you for co-operating with us! 😊

We are open! =)Hello everyone, yes we are open during this period! New measures in place for your safety include:- Max o...
21/05/2021

We are open! =)
Hello everyone, yes we are open during this period!

New measures in place for your safety include:
- Max of 2 per group
- Mask on (properly covering your nose and mouth) at all times).
- Voluntary reduced total capacity
- TraceTogether entry only
- No food and drinks
- Free drink in the form of a canned drink (for takeaway only)

Do pop by to visit us and say “Hi” to the doggies this weekend! =)


A reservation to visit is not compulsory but we highly recommend one, as we have voluntarily reduced capacity in our premises for your safety. Walk ins are welcome but subject to space availability upon arrival.



To make a reservation, simply drop us your reservation details (date, time of visit, no. of people) and we can do a check on availability and revert. 



For same day reservations (less than 24 hours notice), please call us at 6509 1186/ 6635 8339 during operating hours, as we might not respond to you in time via Facebook for your reservation.

To avoid disappointment, kindly note that children must be at least 10 years old to enter, and must be supervised by an adult who is at least 18 years old and who is not afraid of dogs, throughout their stay (i.e. they cannot be left unattended). The minimum age for entry without adult supervision is strictly 13 years old. Please note that proof of age (photo ID) is required for entry.

Hope to see everyone soon! In the meantime, let's all mask up (properly), keep our social distance, wash our hands frequently and stay safe! =)

Xoxo

Address

201 Victoria Street, #07-07 Bugis+
Singapore
188067

Opening Hours

Monday 13:00 - 22:00
Tuesday 13:00 - 22:00
Wednesday 13:00 - 22:00
Thursday 13:00 - 22:00
Friday 12:30 - 22:30
Saturday 12:30 - 22:30
Sunday 13:00 - 22:00

Telephone

+6565091186

Website

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We are Singapore's first dog petting cafe!

Love dogs? Now you do not have to own one to play with them! Visit us for some fun interaction with our adorable resident dogs. Children must be at least 10 years old to enter and must be supervised by an adult (who is not afraid of dogs) at all times. Each adult can supervise a maximum of 3 children. Please note that domestic helpers do not qualify as supervising adults.

To avoid disappointment, please bring along all student/photo ID for age verification. We are unable to allow a child in without any photo identification that can verify his/her age. For safety reasons, we are unable to make exceptions. Other pets are not allowed in under AVA regulations. Thank you for co-operating with us. p.s Please note that we do not serve (human) food, only (human) drinks. =) Follow us on Instagram @wearethefurballs Hashtag us on Instagram #wearethefurballs


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