12/06/2023
Dear Furry 2 Fluffy Customers,
I am sending this email to let you know that the prices for most of my services will be increased due to the rising cost of supplies and shipping. The new price increases will start on January 1, 2024. I have been doing a few things for free for a while and now those services have a charge for them. The new services that will be added are a pickup and drop off fee of $5 and the flea shampoo/dip and the Medicated Antibacterial Shampoo have new charges and require an oatmeal bath to be purchased with them. The reasoning behind charging for both baths is the flea shampoo, and the medicated shampoo are not made to clean the pet, so they need the oatmeal bath to clean, then the special shampoo to help with either killing the fleas or medicating the pet. The next change is that teeth brushing will no longer be an available service. Like last year, the a**l glands are not included in the fullgroom service anymore. If you would like the service of a**l gland expression, please request it at your appointment. The last change is that the Fullgroom and the Fullgroom/Cut will no longer be eligible for discounts due to these services already being discounted. The only exception is the frequent visit discount. To receive the frequent visit discount, five of the same grooming services must be purchased then the sixth same grooming services will be half off. For example, if a client has paid for five grooming visits of the fullgroom/cut, on the sixth grooming visit of the fullgroom/cut, the grooming bill will be half off. The frequent visit discount is per pet and will restart back at one on January 1st. I keep track of the frequent visits and can let you know if you are wondering when your pet’s frequent visit will be. All the other services provided will be available for discounts on the spinning wheel. I spin the wheel each grooming visit and if it lands on a discount, the discount is given during the check-out process.
During your pet's grooming visits in January, I will be asking for any updates to your grooming file. Please provide any new addresses, phone numbers and pet vaccine dates. The two vaccines that are required to be up to date are the Rabies shot and the Bordetella shot. These two vaccines keep your pet safe and keep me safe. The easiest way to schedule your pets for their next grooming visits is during the check-out process at pickup. I can usually get your pet in on a day and time that you request. If you do not set up the pets' next appointment, I cannot always guarantee there will be an opening when you want. A few of my clients have been scheduling three or four advanced visits to guarantee their spots. The days that go the fastest are Mondays, Fridays, and Saturdays. Monday through Friday the earliest opening that I can do is 730 am and the latest opening is 230 pm depending on the breed of the pet. On Saturdays, the earliest opening is 9 am and the latest opening is 130 pm. To help alleviate stress that the grooming visit can put on a pet, I like to only have one pet family at the business at a time. Which is why I ask, after I text or call saying the pet is ready for pick up, please come as soon as you can to pick up your pet. This way, the pet is not in the kennels all day and they are not around other animals, not in their family. Sometimes there is some overlap between appointments, but overall, I like to keep each appointment separate. In general, most appointments take about two hours. But certain breeds take longer, and I usually will let you know in advance. That is why I do not allow drop-offs in the morning and then pick-ups in the afternoons. Pets tend to do better with less animals around. Some things that can help your pet not be so nervous for their grooming visit is do not feed the pet before coming to their visit; this helps with peeing and pooping when nervous, take them to the bathroom before bringing them in the door for their appointment, and always provide any medical conditions or food allergies that the pet has.
Until future notice, I am not able to take any new clients due to how busy it has been and there are only so many hours in a day. December appointments are completely booked full, and January is filling up fast, so if you would like to make an appointment for your pet, text or call Dawn at 307-640-2807 or email at [email protected]. If you have any questions or would like to know more about what your pet's grooming visits will cost in January, please do not be afraid to reach out. If you have any suggestions or ideas that might make things easier for you as the client, reach out with those as well. I am deeply sorry that I had to raise the prices of my grooming services this upcoming year. I appreciate your business and love grooming your pets.
