01/07/2025
As we welcome the new year, our office is implementing some important changes aimed at enhancing our ability to serve our clients and patients more effectively. Our team has been dedicating a significant amount of time working with outsourced pharmacies to ensure patients receive the medications they need. Unfortunately, this has impacted our staff's availability to assist patients directly. Additionally, we've encountered multiple errors with faxes and emails from outsourced pharmacies, creating further challenges.
To address these concerns, we are excited to announce the launch of our own online pharmacy, designed to be competitive with other online options. You can now access our pharmacy directly from our website under the "Online Pharmacy" section. This new service will allow clients to access medications and food items we do not carry in-house, or for those who prefer the convenience of having medications and food shipped directly to their home.
For clients who wish to continue using their current pharmacies, we will still provide hand written prescriptions. These prescriptions will require a 24-hour notice, and can be picked up by the client for delivery to any pharmacy choice. Controlled medications will be written for up to one month at a time, while non-controlled medications can be filled for up to three months at the doctor’s discretion. Medications and food items filled through our office or online pharmacy may be provided for longer durations, depending on the doctor’s assessment.
We understand that change can be challenging, and we sincerely appreciate your patience and understanding as we strive to improve our services for our clients, patients, and team.
Thank you 🐾
Home in Coeur d'Alene, ID. Alpine Animal Hospital is your local Veterinarian in Coeur d'Alene serving all of your needs. Call us today at (208) 664-2168 for an appointment.