New Hope Veterinary Wellness Center

06/18/2024

Good morning all!!
We hope you and your pets are staying cool in this summer heat! We wanted to inform everyone that we will be closed tomorrow in observance of Juneteenth. We will also be closed July 4th and July 5th! Feel free to call the office for anything you may need!!

02/23/2024

In our continuing effort to offer the Rochester area pet community comprehensive medical care, here at New Hope Veterinary Wellness Center we are excited to welcome Dr. Shannon Palermo who will be offering specialized internal medicine. Dr. Palermo is a board certified internal medicine specialist and has a long history of caring for pets in the Rochester area, having previously worked at Veterinary Specialists and Emergency Services (VSES). She is looking forward to continuing her practice, and will be working on a referral basis. There is no obligation to leave your current veterinary practice to schedule an appointment with the internal medicine service. All of your pets records and test results with be sent to the referral veterinarian to maintain continuity of care and clear communication. Dr. Palermo will be offering comprehensive services to diagnose and treat internal medicine diseases, using the most up to date research and diagnostic equipment. Diagnostics offered will include abdominal ultrasound and ultrasound guided fine needle aspirates, digital radiography, bone marrow aspirates, feeding tube placement, arthrocentesis, and airway sampling (via endotracheal wash)."

If you have any questions contact our staff at 585-270-5600 or [email protected]

02/11/2024

We are super excited and proud to add two new doctors to the New Hope family!!! Dr. Amy Ortez has joined us as a general practitioner and her open minded and compassionate approach to veterinary medicine is so welcomed and appreciated. Dr. Shannon Palermo is an internal medicine specialist and will be seeing New Hope pets as well as pets on a referral basis. We are excited to now be able to offer specialized care in addition to our general practice. Please welcome them both!

Amy Ortez is originally from Bucks County, PA. She grew up spending a lot of her time in and around barns and working with horses. After years of working in various aspects of the horse industry she made the decision to attend veterinary school. Amy is a 2011 graduate from the Atlantic Veterinary College on Prince Edwards Island, Canada. Upon graduation she went exclusively into equine medicine for a couple years before becoming a mixed animal practitioner.
Since graduating, Amy has made her home near Rochester, NY. Outside of work she enjoys taking outdoor adventures. She loves to travel and see unique places, such as Havasupai Indian Reservation that is surrounded entirely by the Grand Canyon. Besides traveling, Amy also enjoys working with and riding her horses, has a great love for vegetarian food and is a member of the Religious Society of Friends, or Friends Church.

Dr. Shannon Palermo, graduated Summa Cum Laude from the University of Pennsylvania School of Veterinary Medicine. Dr. Palermo completed her initial medicine residency at the Matthew J. Ryan Veterinary Hospital of the University of Pennsylvania. While is school, she was the Penn Vet Shelter Medicine Club president and was a recipient of the SVAVMA Community Outreach Excellence Award. Her volunteer work didn’t end there; she also worked with the Hand2Paw, working with at-risk youth and shelter animals to help them see a better future. Dr. Palermo has been in the veterinary field for ten years, active both professionally and academically with several published articles to her name. Dr. Palermo also works with Mission Rabies, a non-profit organization committed to helping vaccinate dogs in parts of the world where Rabies is pervasive.

11/29/2023

The Grinch brings max to New Hope for his checkups! Max got a clean bill of health before he needs to pull the sleigh this year 🎄🛷

11/16/2023

Meet our newest New Hope family member Ron Weasley (a.k.a. Weasley)! You can meet this little lovebug most days at the clinic ❤️

11/09/2023

Hello everyone!
We hope your all doing well and staying warm! We wanted to update you on our hours for the week of Thanksgiving. We will be open Monday 11/20, Tuesday 11/21 and Wednesday 11/22 for our regular business hours. We will be closed on Thanksgiving day as well as Friday 11/24.

Thank you and we hope you all have a great Thanksgiving!🦃

10/19/2023

Thank you North Paw Rescue for appreciating our technicians during tech week!

10/16/2023

Today is the first day of Veterinary Technician appreciation week.
I would like to give a personal shout out to our hard working veterinary technicians here at New Hope. Erin Tria, Kim Gearing, Britney Anderson, Kelli Black and Anna Newsome
Veterinary Medicine is a challenging field filled with stress, joy, and heartbreak. We have lost many talented, intelligent people as a profession to other careers in the past couple years, and these women have stuck with it despite being under appreciated.
They have not only dedicated their lives to helping pets, but have helped turn this dream of a hospital into a bustling center of healing.
I can’t thank all of them enough for the work they do everyday, and I’m both proud and glad they choose to be part of our healthcare team.

08/29/2023

Princess Piper 👸

08/23/2023

Light therapy gives your pet’s cells the energy needed to heal themselves more quickly. Call us today for more information about our light therapy options!

07/20/2023

New Hope Veterinary Wellness Center is excited to announce that we are looking to grow our team! We have received so much support from the community in the past six months, we are ready to add more talented doctors to help care for our clients and their best friends.

In addition to competitive pay and benefits, New Hope Veterinary offers our team a open minded environment that allows the space to be veterinary professionals where you can utilize current experience and knowledge while offering the opportunity to learn new ways to heal pets. We are the ONLY clinic in NYS to offer hyperbaric oxygen therapy in addition to cold laser therapy, energy healing, immunotherapy for certain cancers, etc…

Interested veterinarians please forward your CV and letter of interest to Dr. Christopher Brunson at [email protected]

06/07/2023

Good afternoon!
I'm sure everyone is aware of the wildfires going on in Canada, and the effects it is having on us. Our air quality is currently at 211- which is unhealthy for both people and pets. We recommend limiting your pets outdoor activities with the exception of going out to potty. Staying indoors will limit exposure to these harmful pollutants in the air. If you have any questions or concerns, please do not hesitate to reach out to us!

04/26/2023

Celebrating Jess this week for National Veterinary Receptionist week! We are so happy and proud to have you as part of the New Hope Family! ❤️

02/24/2023

Many of you have asked about the amazing pet portraits in our lobby. They are each uniquely created by Katherine at Katamaran Designs! Contact her for a custom portrait of your pet or enter to win a gift certificate at our Open House this weekend!

02/22/2023

Don’t let a little snow get in the way of attending the Open House at New Hope Veterinary Wellness Center this Saturday! Make sure to stop in and meet Dr. Brunson and some of our amazing staff who will be available to chat with you about the clinic, equipment and services offered. Feel free to walk openly throughout the space and learn about our whole body wellness approach while enjoying some snacks! We’ll have printed information from several of our vendors and crafts for the kiddos too!

*** Due to the nature of the event please leave your furry friends at home for this visit ***

02/09/2023

So excited to be part of this community!

01/27/2023

We’re having a great first week at New Hope! We’ve loved meeting our new clients and patients and have appreciated all of the visitors welcoming us with food, flowers and well wishes! Thank you! 😊

01/23/2023

After some challenges and unexpected delays, we are officially open today!!! Our hours are Monday, Tuesday and Friday from 8am to 5pm and Wednesday, Thursday from 10am-7pm.

We are a full service animal clinic that serves cats, dogs and exotics. We believe in a full body approach to healing and offer preventive care, dental, sick pet and surgical services as well as integrative therapies such as hyperbaric oxygen therapy, energy healing and cold laser.

We are accepting new patients! Call us at 270-5600 with any questions or to schedule an appointment! We can’t wait to meet you and your pets!

01/19/2023

It’s official!!! We have our Certificate of Occupancy and will be officially opening our doors on Monday, January 23rd! We are accepting new patients, so if you haven’t already, give us a call at 270-5600 to tell us about your fur babies and schedule an appointment!

In the meantime, we are asking for donations of gently used towels and blankets for use in the clinic. Feel free to drop off at 2997 Buffalo Road, Suite 1 between 9am and 1pm weekdays. You’ll get to meet a member of our amazing team and get a sneak peek at the clinic! Anyone who donates will get a FREE cup of coffee from Pure Imagination Cafe

01/12/2023

Meet Dr. Christopher Brunson, the owner of New Hope Veterinary Wellness Center! Dr. Brunson is a graduate of The Royal Veterinary College in England and has been practicing in the Rochester area for the past 10 years. He recently decided to open his own practice that uses a whole body approach to healing pets. Learn more about Dr. Brunson and the services we will offer at www.newhopevwc.com

We are currently accepting appointments and new patients! Give us a call at 585-270-5600 with any questions or to schedule an appointment!

01/09/2023

We’ve received multiple emails and messages asking if we are accepting NEW patients. YES, we are! Give us a call at 585-270-5600 and we can walk you through the steps of setting your pets up as patients, transferring records (if needed) and scheduling appointments.

01/05/2023

Our website is now live!!! We will be adding content in the coming weeks to share more information about us and the services we can provide, so make sure to check back periodically!

www.newhopevwc.com

01/04/2023

We have a little helper in the clinic today… she’s testing out some of the new furniture!

01/03/2023

We are excited to announce that New Hope will be opening by January 23rd and we will begin accepting appointments tomorrow! A member of our amazing team will be available from 9am-1pm weekdays at 585-270-5600 to set up new clients/patients and to schedule appointments for your pets!
***Even though we have an experienced staff, our software program is brand new so please be patient with us as we learn. ***
Dr. Brunson and the team at New Hope Veterinary Wellness Center look forward to meeting you in the coming weeks!

12/27/2022

We are SO close to being ready to open! Finishing touches are being done and equipment is being delivered this week! Pending approval of our C of O we are hoping to start seeing patients in the clinic mid January.
We’ve hired an amazing, experienced staff and they start training on our medical software in the next few days. We will be turning our phones on to accept appointments VERY soon, hopefully by the end of this week. In the meantime, Dr. Brunson will not be doing any in home appointments as he gets the clinic ready for your pets!

12/14/2022

One of our clients took this lovely photo of the clinic!

12/05/2022

SEND US PICTURES OF YOUR PETS! The clinic was painted last week and we’re looking for pet pics for our walls. Post your high resolution pictures here and your pet may grace the walls of one of our exam rooms or reception area! Don’t forget to include pet names!

Construction update: We are in the final stages of construction and currently anticipating an opening date of early January, contingent upon our C of O. Phones will be installed next week and we will start scheduling appointments shortly after. Stay tuned for more updates!

11/11/2022

What a great experience working with Pardi Partnership Architects and Andrew Fedick Contractors - Complete Design & Build Services! We can’t wait for the completed project!

Sneak peek at our latest project under construction New Hope Veterinary Wellness Center

Andrew Fedick Contractors - Complete Design & Build Services

10/13/2022

Construction on the clinic is moving along and our new sign is going up this week! In the meantime, we have been enjoying meeting your pets in your home. We are still accepting appointments for in home exams. Book online via Facebook or Call us about your pet’s needs (585) 447-2670. Our technician, Erin will call you back to confirm scheduling.

10/07/2022

We know there are many pets in need of veterinary services in the area. New Hope Veterinary Wellness Center is now offering home visits until the new clinic is completed sometime in December! Dr. Brunson and his tech Erin are able to care for your pet in your home for a variety of services including: wellness checks, preventive care and vaccines, bloodwork, euthanasia, etc…
Appointments are available Monday, Tuesday and Friday 9am-5pm within 10 miles of the clinic at 2997 Buffalo Road in Gates. Please text or leave a message at at 585-447-2670 with PREFERRED date and time, as well as type of visit. Erin will call you back to confirm as well as ask any additional questions that are need prior to your visit. You can also book online right here on our page!