12/20/2023
With the New Year just around the corner, I wanted to share some changes and updates that will be happening in 2024 for Heather Walks Dogs, LLC. Please take a moment to read, I know itās a bit lengthy, but I use this platform to keep my current and potential clients informed and updated.
First, thank you to EVERYONE who supported me and my little business this year. 2023 was a BIG year for me and I couldnāt be more grateful. I look forward to what 2024 holds for me!
A few reminders-
ā¢I do my absolute very best to try to accommodate everyone in need of dog walking and pet sitting, and I genuinely appreciate flexibility from my clients at certain times. I am a one woman show and work very hard to make my clients happy. That being said, if you contact me same day/less than 24 hours for pet care/dog walking, Iāll do what I can to make it work, but I may not always be available. If you know me, you know I ALWAYS try to make it work!
ā¢When you book with me for pet sitting, a non refundable deposit is due at time of booking. That deposit comes off your total for the entire pet care time. I confirm 24-48 hours in advance, so any last minute cancellations may not be possible to fill, and I could have potentially turned someone away for that time slot, that I now canāt fill. Things happen, I completely understand, but also understand this is my full time business.
ā¢ Meet and Greets always required for new clients.
ā¢ Proof of current rabies vaccine is required, and a copy is to be provided to me at the meet and greet. Zero exceptions, unless there is a health issue medically approved by your Veterinarian, in which documentation is required.
ā¢ Service locations- Littlestown, Gettysburg, Hanover. I do not service Maryland.
ā¢I still walk dogs in cold weather, but I do not walk in inclement conditions such as heavy rain/snow/ice. If last minute cancellations need to be made for bad/extreme cold weather Iāll do my best to reschedule your dogās walk within the week!
ā¢ For pet sitting drop ins/let outs, I provide visits up to 3x/ day for Littlestown area and 1-2x/day for Gettysburg and Hanover.
ā¢ Payment is due on the first day. No exceptions.
2024 *UPDATES*
** My hours of operation will change starting 1/1/24. I no longer provide evening visits for pet sitting/drop-ins past 5:00pm. I have a few very reliable resources for evening portions of drop ins for clients who need me for multiple visits per day, meaning I will do morning and afternoon visits up until 5pm. This will be discussed in person. *If youāre already booked with me, this does NOT apply to you* Hours of operation are 8am- 5pm.
ā¢ Walks and drop-ins are up to 30 mins. I no longer provide 60 min increments (I had very few of those as it is).
ā¢ I do not walk dogs using āflexi-leadsā for multiple reasons, the main being safety. Please provide a standard leash, or a $3 charge per walk will be added for use of one of my own leashes. No exceptions.
I think that covers it! Thank you again, for all the incredible support for 2023. I wish all of my wonderful clients and their pets, who are very special to me, a very Merry Christmas and Happy New Year! šš„³
~Heather Walks Dogs, LLC š¾