We do our best in representing all animals as accurately as possible. PayPal Friends & Family is not to avoid fees but to safeguard us from scams and funds being pulled. Shipping fee is the buyers responsibility unless otherwise stated on the ad. Animals are packaged for safe, live delivery with a heat pack or cool pack as necessary via FedEx next day delivery. With temperatures between 40*-90*. A
ll animals are guaranteed live arrival with the exceptions being mishandled by the carrier, if no one is home to receive the package on the FIRST delivery attempt and if not picked up at the Hub within 2 hours from the time made available for pick up. Any problems with the box or animal must be reported to FedEx at time of receipt and then immediately to us. If FedEx leaves the package at your door, we are not liable if the box’s comes up missing or if the animal is deceased or otherwise ill due to the package being left in the elements. We are not responsible for delays due to weather or carrier issues. Insurance is available at the buyers expense when offered through Ship Your Reptiles and must be requested at the time of shipping quote. In the event DOA, you must notify us within ONE HOUR upon receiving your animal and provide proof via pictures/video by text or email to (504)473-9357
Local pickup can be arranged. Animals are not considered sold until payment is received in full. Payment must be received in full before shipment. Animals can be placed on hold up to 30 days upon receipt of a 25% non-refundable deposit (Cash App, PayPal Friends & Family). In the event that the buyer choose to back out they will forfeit the deposit and any payments made after.