01/11/2024
Letโs talk prescription, medication or food requests!
๐พ We do not call in prescriptions to pharmacies. If your pet has had the medication filled at the pharmacy (online or in store) before you can ask them to send us a faxed request for additional refills, if they are allowed the request will be signed and sent back.
๐พ Please allow UP TO 24 hours for a prescription, medication or food request to be filled. If you are placing an order for a special medication or food, not one that we typically carry, please allow 7-10 days for the medication or food to arrive. Staff will notify you if what you are requesting is special order.
๐พ Special orders- items that we DO NOT typically carry, food or medications, will require payment before ordering. If you continue to order said item then pre payment will not be required after the 2nd order.
๐พ Please be sure to give yourself enough to time for refills. We do not want your pet running out of medications or food. We recommend when your pets gets to about 1-2 weeks of medication to call for refill. For food, 1/2 to 1/4 bag of food depending on how much your pet eats! Food takes 7-10 days to get in if we do not have your pets food in stock. We try to be good about keeping food in stock but sometimes we get a run on a particular food because everyone runs low at the same time and this is hard to predict.
๐พ If you are ordering your pets meds or food online they do not require a written prescription so we will not write one. Those websites you order online and they send us a request.
๐พ If your pet is on a medication, typically a controlled medication, these will require a written prescription with each refill. This is a pharmacy regulation. Please allow 24 hours after requesting for these prescriptions to be written and signed by the doctor and ready for pick up.
๐พ Please DO NOT use our texting service to request food, medication or prescription refills.
๐พ Did you know that we have an online pharmacy that ships directly to your home! Comparable to those other big online pharmacies. If having medications or food shipped to your house is easier for you and you would like to continue to support our office please check out https://fureverfriendsvet.vetsfirstchoice.com/ . If you use our online pharmacy the requests come directly to us and we can make recommendations directly to you so they will be right in your inbox after your appointment. No more getting home and going "shoot what did Dr. Aimee say the name of that food or medication was?!"