DogTown & KittyCity 360

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DogTown & KittyCity 360 Empowering pet owners to make informed decisions and take and take control of their pets well-being.
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25/01/2024

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05/06/2023

This is my new blog, stay tuned I am working on one just for pets too.

21/11/2021

DogTown is for the time being permanently closed. I will notify clients where I will be heading once I have found a new location or shop to groom at. Thank you all for the wonderful memories and chance to love and dote upon all your fur babies.

For those whom would like to know ultimately my closure was due to ongoing health issues. However, mostly it was an in ability to reach an agreement with my current landlord over inflated utility costs through out my renting but more specificity during my previous 3 month closure in which my utilities went up over $300 despite not being open. Essentially I have been forced to close my doors and am very saddened and that is why this announcement is late. Take care everyone. Much love to you all
Kadi

01/09/2021

Due to COVID exposure we are mandatory quarantining until September 14th and will see you all after our quarantine. I apologize for any inconvenience this may pose. If you have an appointment you will need to reschedule. Thank you for your patience and understanding.
Kadi

31/08/2021

Hello everyone. We have been exposed to covid once again and have been asked to close for 2 weeks, again. We are SO SORRY for the inconvenience. We understand the frustrations and appreciate everyones patience and kindess during these hard times. With that being said once we are opened back up we will be asking for everyone to follow state covid guidelines, respect people social distancing, and wear a face mask if not vaccinated. Thank you and once again we are very sorry.

16/08/2021

As of right now our cancelation policy does not apply. If your appointment has been canceled and you get a text about our cancelation policy please ignore it. Its a automated text that gets sent through our booking app and does NOT apply right now. Thank you and as always we appreciate you all so much.

16/08/2021

We will be closed for 2 weeks due to covid related issues. I will be calling and reschduling appointments tomorrow.
We apologise for the inconvenience and will see you all in 2 weeks!

19/07/2021

Hello and happy Monday!
The shop phone number to talk to someone is (360)358-4861
And the number to text is (360)549-9153
If youre looking to book a appointment feel free to shoot us a text with your availability and i can get you booked :)
Im still going down the call list, but wanted to offer another way to reach out

12/07/2021

Happy Monday!!
Fiona again, just here to let you know that if you are one of our clients that is booked out through the year, your appointments are still there! Some of you that have called do have appointments for the next week or 2 out. We will give you a call within the next week to confirm.

08/07/2021

Hello again, it's Fiona!
Its been brought to my attention that a automated text has been sent out canceling the appointments we just made. If you spoke with me on the phone your appointment IS NOT CANCELLED. Its a automated text from our closure that needs to be turned off. So sorry for the confusion!! Will be addressing the cancelation texts. Thank you!

07/07/2021

Hi!
I (Fiona, Kadis new hire) will be in the salon tomorrow to make phone calls and get everyone booked!
We are having a very hard time keeping up with the mass amounts of texts, so i do just want to apologise if you've texted and we have not returned your text. We appreciate all your kind words and patience and we are beyond excited to start seeing everyone regularly again.
Have a good day, and you'll hear from me tomorrow! 💖

06/07/2021

Hello everyone! Just here to say we sincerely apologize for the closure and lack of communication.
We took some time to focus on family, and for some medical reasons. Due to a delay in medical diagnosis we are not announcing the specific medical concerns. We appreciate your thoughts and kind words as well as your patience. We thank you for being a costumer, and do understand if you had to find a new groomer. However if you would like to continue being a client with us we are opening full hours for both baths and haircuts. Most appointments are booked throughout the year but we will be reaching out to try and catch up from our closure.
Once again from the bottom of our hearts, THANK YOU and we are excited to be back.

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