
09/07/2025
Where did our Facebook Donate button go?? Or the Facenook Birthday fundraisers?
Thanks to the ineptitude of the USPS in Sacramento, our 2024 CA filing was lost in the mail in Sacramento. We had no idea till FB sent us a notice that they pulled our donation button because we were listed on the CA nonprofits agency as delinquent.
How could this be? We immediately reached out to that department and emailed them copies of our filing and Priority Mailed the annual fee to a different address we were given. The check was recieved in days, and our account up to date.
At the same time, we filed a lost letter request with USPS. After six months this is the response, the USPS has no idea what they did with our Priority Mail with a tracking number package. They lost it.
It gets worse. The CA agency immediately put us on the Good Standing list, but FB has not given us back our donation accepting ability. You cannot speak to a live person with FB and we have filed several reports stating the issue has been resolved and that we'd like our Donation button back...all with no response. We have tried to do what their online HELP instructions say and it doesn't work. We have tried to apply again, but FB tells us we already have one. We have no clue what to do to get our Donate button back.
How FB can use a list to only deny you something and not use the same list to reenact it is beyond us. Are we losing donations? Yes. Are we frustrated? Yes. Are we angry? Yes.
We didn't do anything wrong. The USPS lost our mail which we have no control over. FB took our Donate button which we have no control over. We have tried everything we can think of to re-establish our Donate button and get NO RESPONSE FROM FB-META.
It is ONLY FACEBOOK that has this issue.
We apologize to all for this inconvenience. We have lost hundreds of dollars in donations because of this and it seems we are helpless in this situation. All we can do is tell you all how sorry we are. It is the horses, donkeys and minis who have lost because the donations are no longer here. Theses two giant companies have done this and the animals are paying the price. And neither USPS nor FB-Meta, care!!!!!
We can still take donations via our website:
Www.equinewellbeing.org
Zelle: [email protected]
PP: [email protected]
Venmo @-wellbeing
Our 501c3 is on perfect standing as we are also in both AZ and CA. It is not us......it is FB.