22/12/2022
MUST LOVE DOGS!
Join our fast-growing pack here at Dog Training Elite! Our team is looking for a friendly, detail-oriented person with a passion for helping our Brand grow and ensuring our users operate to the highest potential on the systems/tools provided.
Duties & Responsibilities:
• Create and manage user accounts and permissions on various brand-wide systems, including the CRM, G-Suite, Twilio, LearningZen and DogStar DMS
• Document and communicate user account details per franchise to the billing department for accurate Tech Fee billing
• Provide support on user system issues as they arise
• Manage various pilot and Beta programs to improve systems as needed, identifying key regional participants, and gathering feedback to determine a brand-wide fit
• Plan, develop, and conduct individual and group training related to brand-wide systems
• Monitor system production to ensure compliance and quality
• Develop documents and videos for automated system procedures, manuals, and requirements
• Promote a culture of feedback and communication as we work to improve processes
• Help identify process improvements
• Help implement process changes
• Create, enhance, and improve various documents and videos on a bi-lingual scale
• Coordinate projects with other team members as needed
Salary: $44,000 with potential increase after 90-day review
Benefits:
• Medical/Dental benefits
• 10 days paid flex time (after 90-day probationary period)
• 2 paid volunteer days per calendar year
• Dog Training Services for personal dogs
• Bring your dog to work!
