Columbia City Veterinary Hospital

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Columbia City Veterinary Hospital C.C. Veterinary Hospital provides the highest quality care and services for your pets.
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🌟 **Happy Father's Day!** 🌟To all the incredible dads out there, whether you have human kids, fur kids, or both, we want...
16/06/2024

🌟 **Happy Father's Day!** 🌟

To all the incredible dads out there, whether you have human kids, fur kids, or both, we want to wish you a very Happy Father's Day! 🎉❤️

At CC Veterinary Hospital, we see every day how special the bond is between dads and their children—whether they have two legs or four. From early morning routines to playful afternoons and cozy evenings, your love and care are truly inspiring. 🐶🐱👶

Today, we celebrate all dads—those who teach us, support us, and love us unconditionally. Whether you're a pet dad, a dad to amazing humans, or both, you make the world a brighter place.

Share your favorite photo of you and your loved ones—human or animal—in the comments below. We'd love to see the moments that bring you joy!

Thank you for being amazing parents and for trusting us with your furry family members. Have a fantastic Father's Day! 🎉🌟

BRUSH UP!🪮🐱Home grooming is so beneficial. This also becomes very important in our overweight kitty's as they become too...
13/06/2024

BRUSH UP!🪮🐱
Home grooming is so beneficial. This also becomes very important in our overweight kitty's as they become too large to turn and groom themselves properly or they are too arthritic to groom themselves. When they become matted it is very painful as that hair is pulled tight and it can also collect moisture which is held against the skin causing more issues. There are MANY benefits to grooming at home and this is just a list of some!

🌈✨World Pet Memorial Day✨🌈World Pet Memorial Day was created as a special day to memorialize beloved pets that have pass...
11/06/2024

🌈✨World Pet Memorial Day✨🌈

World Pet Memorial Day was created as a special day to memorialize beloved pets that have passed away. It is observed every year on the second Tuesday in June, and it is a great time to celebrate the lives of your pets. Although pets are only in our lives for a short time, they stay in our memories forever.

Here are some ideas to honor those amazing friends we have lost:
1. Photo album of them
2. Draw them
3. Get a tattoo in memory of them
4. Create a 3D project like a shadow box
5. Plant a pet memorial garden
6. Go for a walk
7. Donate to the shelter in your pet's name

✨Happy Pet Appreciation Week! Post a photo below and tell us what you appreciate most about your best friend! ✨
07/06/2024

✨Happy Pet Appreciation Week! Post a photo below and tell us what you appreciate most about your best friend! ✨

06/06/2024

Friendly Reminder: starting today, Thursday, June 6th, we will be closing at noon every Thursday! Please feel free to call us at 260-244-5822 and leave a message or email us at [email protected] and we will get back with you tomorrow morning. Thank you for your understanding!

4th of July is coming up! Do you know what that means? MANY pets go missing due to being afraid and running off to try a...
05/06/2024

4th of July is coming up! Do you know what that means?

MANY pets go missing due to being afraid and running off to try and hide. Unfortunately, a lot of these pets cannot make their way back home due to them having no microchip or their microchip is not registered.

Most times if your pet gets loose, they do not have a collar on or that collar does not have correct information and we have to rely on microchips. So please get scheduled now to either get your pets microchip or make sure it is registered correctly!

Also, if your pet is afraid of fireworks or loud noises then please reach out to us about getting some medication to help your furry family member not have such a stressful weekend.

260-244-5822
[email protected]

Puppy Mill Facts:Please always pay attention to where your puppies are coming from! If you would like any input on wheth...
03/06/2024

Puppy Mill Facts:

Please always pay attention to where your puppies are coming from! If you would like any input on whether the breeder you are choosing is doing appropriate testing on their breeding dogs reach out to us and we can let you know what questions you should be asking them!

We want all your furry family members to be as healthy as they can be their entire life!

260-244-5822
[email protected]

Happy Pride Month, everyone! This month, we're celebrating the amazing and diverse LGBTQ+ community.It's all about love,...
01/06/2024

Happy Pride Month, everyone! This month, we're celebrating the amazing and diverse LGBTQ+ community.

It's all about love, acceptance, and having the courage to be true to yourself.

Let's come together to support equality and appreciate the beauty of our differences. Spread love and positivity!

Feline Obesity: A growing problem!If you would like a consult on how to get your cat to their best and healthiest weight...
31/05/2024

Feline Obesity: A growing problem!

If you would like a consult on how to get your cat to their best and healthiest weight, please reach out to us at 260-244-5822!

Today, we honor the brave souls who have served our country, both human and furry. On this Memorial Day, let’s remember ...
27/05/2024

Today, we honor the brave souls who have served our country, both human and furry. On this Memorial Day, let’s remember and appreciate the sacrifices made by veterans and their loyal companions. 🇺🇸🐾

Happy Mother's Day to all the incredible women out there, whether you're a mom, not yet a mom, or someone who should be ...
12/05/2024

Happy Mother's Day to all the incredible women out there, whether you're a mom, not yet a mom, or someone who should be celebrated as a mom figure. To the pet moms who pour their hearts into caring for their furry companions, to those without their moms physically present but forever in their hearts, and to the foster moms providing love and stability to children in need, your impact is immeasurable.

To the grieving moms who carry the memory of their children with them every day, and to the single moms who juggle endless responsibilities with grace and resilience, your strength inspires us all.

Today, let's celebrate the diverse forms of motherhood and the profound love that binds us all together. Happy Mother's Day to each and every one of you. 💐

👶🎉 Exciting News Alert! 👶🎉We're thrilled to share some wonderful news with all of you! 🌟 Our beloved team member Karma h...
10/05/2024

👶🎉 Exciting News Alert! 👶🎉

We're thrilled to share some wonderful news with all of you! 🌟 Our beloved team member Karma has welcomed a beautiful addition to her life - a precious bundle of joy! 🍼💕

Join us in congratulating Karma and Dylan on the arrival of their adorable baby Elizabeth! 🎉👶 We couldn't be happier for them as they embark on this incredible journey of parenthood. 🌈✨

Karma will be taking some time off to cherish these precious moments with her growing family, but rest assured, our team is here to ensure that your pet care needs continue to be met with the same level of dedication and expertise you've come to expect from us. 🐾💖

Please join us in sending lots of love, warm wishes, and congratulations to Karma and Dylan on this joyous occasion! 🎊👪

🎈

01/05/2024

We want to make a special birthday post for Ms. Wallee who turns 22 today! Can you believe that?! She has the best mom who has done everything to best care for her and she's the luckiest girl ever. We wish for health and happiness in this next year of life! Help us wish Wallee a wonderful birthday!

29/04/2024

Do you know someone looking for a part time job this summer? Tell them they can apply here! We are looking for summer help on Monday, Wednesday and Friday 8am-5pm. No weekends and no holidays! We have two amazing staff members who are going on maternity leave this summer (We are so excited for them!) so, we just need some help until they come back.

**Please send resumes to [email protected]**

*Client Service Representative*

The CSR is the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms, receives and relays client correspondence, updates client financial records. The exceptional CSR has the ability to diffuse negative client situations and foster client bonding.

EDUCATION AND LICENSURE REQUIREMENTS

● High school diploma or equivalent.

● Customer Service background desirable but not required.

● Typing skills required.

● Some computer knowledge required; comfortable with Word, keyboarding, and use of communication tools such as Instant Messenger and email.

EXPERIENCE REQUIREMENTS

● Significant experience with basic office functions in a busy office environment.

● Previous receptionist and veterinary practice experience are desirable but not required.

PERSONAL REQUIREMENTS

The receptionist must be able to:

● Be flexible in attitude and work habits.

● Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms.

● Perform basic computer skills, type 30 words per minute.

● Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time.

● Working conditions: May be exposed to unpleasant odors, noises and animal f***s. May be exposed to bites, scratches and contagious diseases.

● Can answer client’s inquiries about basic animal care questions and routine procedures.

● Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.

● Can guide client’ to make appropriate decisions regarding optimum pet care.

● Can admit patients and handle medical records entries accurately.

● Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.

● Can handle client/patient transfers with ease.

● Can prepare client invoices for services performed.

● Can accurately handle payment transactions.

● Can accurately and empathetically communicate estimates/treatment plans to clients.

● Can bond with clients during interactions.

● Can keep the front desk a positive area even in the event there is a client wait time.

● Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen.

● Receives and relays telephone, fax, and email messages accurately and promptly.

● Answers telephones and handles calls quickly, efficiently and in a professional and friendly manner using a multi-line system.

● Can Enter and update client and patient information into practice computer software.

● Has good computer skills and shows accuracy in inputting details.

● Can maintain positive, cooperative relationships with other employees.

● Can display tact and respect with team members even when busy or hectic.

● Feel and express a genuine liking for animals and their owners and for working in an animal care field.

● Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks.

● Can deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time.

● Can greet clients with poise and natural effort.

● Can outline costs and fees in a positive light while supporting hospital payment policies.

● Can turn future clients (phone-shoppers) into clients through relationship building and bonding.

● Can easily remember clients and patients names and uses them.

● Can handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements.

● Can maintain a professional/welcoming appearance of the front office through cleaning and organization.

● Can offer proper upkeep for and troubleshoot office equipment including pc’s, telephones, copiers, and fax machines.

● Can accurately maintain an alphabetical filing system.

● Can work almost constantly in the presence of other staff members and clients.

● Understands and carries out oral and written directions.

● Performs other duties as assigned.

Call now to connect with business.

🌟 On this World Veterinary Day, I am privileged to acknowledge the outstanding dedication and professionalism of Dr. Mad...
27/04/2024

🌟 On this World Veterinary Day, I am privileged to acknowledge the outstanding dedication and professionalism of Dr. Maddox. I have witnessed firsthand her unwavering commitment to the well-being of our animal patients and the satisfaction of our clients.

Her expertise, compassion, and tireless work ethic serve as an inspiration to the entire team. She consistently goes above and beyond to provide top-notch care and support to every animal that comes through our doors.

I am incredibly grateful to have her as a valued member of our veterinary practice. Her contributions not only uphold the highest standards of veterinary medicine but also enrich the lives of countless pets and their families everyday.

Thank you, Dr. Maddox, for your exceptional service and dedication. Today, we celebrate you and all the remarkable veterinarians around the world who make a difference in the lives of animals every day. 🐾 🌟

🎉 A Special Tribute to Chelsea During Veterinary Receptionist Week! 🎉As we continue to honor Veterinary Receptionist Wee...
26/04/2024

🎉 A Special Tribute to Chelsea During Veterinary Receptionist Week! 🎉

As we continue to honor Veterinary Receptionist Week, it's our privilege to recognize one exceptional individual who embodies the spirit of dedication, kindness, and professionalism: Chelsea.

Chelsea, your unwavering commitment to providing top-notch service to our clients and their beloved pets is truly inspiring. Whether you're greeting visitors with a warm smile, efficiently managing appointments, or offering a comforting word to worried pet parents, your contributions make a world of difference every single day.

Your positive attitude and genuine care create a welcoming atmosphere that sets the tone for the entire clinic. Your ability to handle any challenge with grace and poise is a testament to your professionalism and dedication to excellence.

Thank you, Chelsea, for your hard work, dedication, and unwavering commitment to our clinic's mission. You are an invaluable member of our team, and we are incredibly grateful to have you with us.

This week, and always, let's celebrate Chelsea and the incredible impact she has on our clinic and the lives of our clients and their furry companions. You are a true asset, and we appreciate you more than words can express! 🐾❤️

25/04/2024

Help us celebrate these amazing pets' birthdays/gotcha day that was in the month of April! We hope for many more years of happiness and health for every one of these amazing pets! We hope they get all the love and snacks to celebrate as well 🎂

Every month we will be posting a video of all of our furry friend's birthdays! If you would like to submit your pet to be in our video, please email us pictures and the date of their birthday/gotcha day to [email protected].

24/04/2024

Happy birthday to our wonderful practice manager, Coral ❤️ Don't forget to wish her the happiest of birthdays today!

🎉 Celebrating Our Veterinary Receptionist Extraordinaire! 🎉As we continue to celebrate Veterinary Receptionist Week, we ...
24/04/2024

🎉 Celebrating Our Veterinary Receptionist Extraordinaire! 🎉

As we continue to celebrate Veterinary Receptionist Week, we want to take a moment to shine a spotlight on someone who truly embodies the spirit of dedication and compassion: Kylie.

Kylie, your unwavering commitment to excellence and your genuine love for animals make you an invaluable member of our team. From the warm welcome you offer to every client who walks through our doors to the countless tasks you handle with grace and efficiency, you are the epitome of professionalism.

Your ability to juggle multiple responsibilities while maintaining a calm and friendly demeanor is truly remarkable. Whether you're scheduling appointments, soothing anxious pet parents, or lending a helping hand wherever it's needed, you do it all with a smile on your face and a heart full of compassion.

Thank you, Kylie, for your hard work, dedication, and unwavering positivity. You make our clinic a better place, and we are incredibly grateful to have you as part of our team.

This week, and every week, let's celebrate Kylie and the incredible impact she has on the lives of our clients and their beloved pets. You truly are a shining star! 🌟🐾

🌟 Honoring Our Incredible Veterinary Receptionist Team! 🌟As Veterinary Receptionist Week begins, we want to extend a hea...
22/04/2024

🌟 Honoring Our Incredible Veterinary Receptionist Team! 🌟

As Veterinary Receptionist Week begins, we want to extend a heartfelt appreciation to the unsung heroes of our clinic – our outstanding veterinary receptionist team!

To every member who greets our clients with a warm smile, answers calls with patience and expertise, and keeps our front desk running smoothly day in and day out – thank you!

Your dedication, professionalism, and compassion make a world of difference in the lives of our clients and their furry companions. Whether it's scheduling appointments, offering support and guidance, or simply lending a listening ear, you go above and beyond to ensure that every visit to our clinic is a positive experience.

Your hard work often goes unnoticed, but please know that you are truly valued and appreciated. You are the backbone of our clinic, and we couldn't do what we do without you.

This week, and always, let's celebrate our incredible veterinary receptionist team and the vital role you play in providing top-notch care to our beloved animal patients. Thank you for everything you do! 🐾❤️

05/04/2024

Reminder: Today is our monthly staff meeting from 8a-11a. We will reach out to any messages left after that!

April is National Heartworm Awareness Month, a reminder that year-round prevention is key.Unfortunately, there are many ...
03/04/2024

April is National Heartworm Awareness Month, a reminder that year-round prevention is key.

Unfortunately, there are many misconceptions surrounding heartworm disease.

Today we’re sharing 5 of the most common myths to help separate fact from fiction

🎉 Happy April Fool's Day from all of us at Columbia City Veterinary Hospital! 🎉While we're always serious about the heal...
01/04/2024

🎉 Happy April Fool's Day from all of us at Columbia City Veterinary Hospital! 🎉

While we're always serious about the health and well-being of your beloved pets, today we're embracing the lighter side of things! Remember, laughter is the best medicine (although we still recommend regular check-ups 😉). Wishing you and your furry companions a day filled with smiles, giggles, and maybe just a hint of mischief! 🐾😄

🐰🌷🐣 Hoppy Easter from all of us at C.C. Veterinary Hospital! 🐣🌷🐰Wishing you and your furry friends a day filled with lov...
31/03/2024

🐰🌷🐣 Hoppy Easter from all of us at C.C. Veterinary Hospital! 🐣🌷🐰

Wishing you and your furry friends a day filled with love, joy, and plenty of treats! May your Easter basket be filled with wagging tails, purrs, and endless cuddles. Remember to keep an eye on those curious pets around those chocolate eggs and Easter goodies! 🍫🚫

Whether you're spending the day cuddled up with your pets or out enjoying the springtime sunshine, we're here to ensure that your furry family members stay happy and healthy. 🐾💖

From all of us at C.C. Veterinary Hospital, have a wonderful Easter celebration! 🐇✨

🌼

🐾Did You Know?🐾2 in 5 Americans say they’d rather spend time at home with their cat than go out with their friends. 😸And...
28/03/2024

🐾Did You Know?🐾

2 in 5 Americans say they’d rather spend time at home with their cat than go out with their friends. 😸And 1 in 5 Americans have taken it even further—they’ve used their cats as an excuse to get out of activities they don’t want to do. 🤭

Achoo! For many people, spring is prime allergy season. But did you know that our pets can suffer from allergies too?Sne...
25/03/2024

Achoo! For many people, spring is prime allergy season. But did you know that our pets can suffer from allergies too?

Sneezing and sniffling are classic symptoms for us, but signs of allergies in pets usually appear on their skin. Here’s what to watch for.

🐾 **Welcome to C.C. Veterinary Hospital! ** 🐾Attention all pet parents - It's New Friend Friday! 🐶🐱 We're thrilled to ex...
22/03/2024

🐾 **Welcome to C.C. Veterinary Hospital! ** 🐾

Attention all pet parents - It's New Friend Friday! 🐶🐱 We're thrilled to extend a warm welcome to all the adorable new fur babies joining our family!

Don't forget to give a warm welcome to all our new patients in the comments below! 🎉

The first signs of arthritis in pets are often chalked up to “old age,” which means their pain often goes untreated. Cou...
20/03/2024

The first signs of arthritis in pets are often chalked up to “old age,” which means their pain often goes untreated. Could your pet be suffering in silence?

Learn more about common symptoms of arthritis and how you can improve your pet’s quality of life with a multimodal treatment plan.

March is Pet Poison Prevention Month. Do you know what household items should be kept away from your pet?Learn how to ke...
18/03/2024

March is Pet Poison Prevention Month. Do you know what household items should be kept away from your pet?

Learn how to keep your furry friends safe with this guide.

Happy St. Patrick's Day from all of us at the Veterinary Hospital! 🍀🐾 May your day be filled with luck, laughter, and lo...
17/03/2024

Happy St. Patrick's Day from all of us at the Veterinary Hospital! 🍀🐾 May your day be filled with luck, laughter, and lots of love from your furry companions. Remember to keep your pets safe during the celebrations by keeping them away from any harmful substances and ensuring they have a quiet and secure space if they're sensitive to loud noises. Here's to a day filled with green treats and happy tails! 🌈🐶🐱

Address

IN

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+12602445822

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Our Story

Over a hundred years of history, yet we still have the same mission.

John W. Clark with his wife, Sarah Alice, and six year old son, George LeRoy, arrived in Columbia City in the Fall of 1889 from Stratford, Ontario, Canada. John had owned a livery stable there, and had a reputation for treating various ailments, including lameness of horses. He was known as “Doc” Clark.

John’s wife had begged him to move south from the harsh winters of Canada, and their destination was to be Kentucky. Arriving in Columbia City, Mrs. Clark read in “The Columbia City Commercial” of an outbreak of small pox in Northern Kentucky. The decision was made not to go any further south.