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VetSnoot

We help veterinary practices deliver exceptional client experiences that drive revenue and elevate patient care.

27/08/2025

🐾 Why Your Pet Needs Pre-Anesthetic Bloodwork! 🩸

Even “healthy” pets can hide organ issues—pre-surgery blood tests give us the full picture, helping us tailor anesthesia and keep your furry friend safe with fewer risks. Because peace of mind is part of great care!

25/08/2025

A huge thank you to Tristin for this wonderful review! 🙏

Kasey’s customized lesson plans are designed to address the specific needs of each practice, helping new hires gain vital skills and knowledge in the veterinary field. Want training that goes beyond expectations? Visit VetSnoot.com to get started!

20/08/2025

Roll Out the Red Carpet with Welcome Packets! 🎉

Give new pet parents everything they need to feel at home—from a “Welcome to our practice” email, intake forms & first-visit scheduling, to patient photo shout-outs on social.

19/08/2025

Before → After: Training your front desk is more than guesswork.
❌ Stressed teams guessing scripts
❌ Missed refill exams & callbacks
❌ No KPI tracking
❌ Ad-hoc hallway training
✅ Manager Playbooks & SOP-driven workflows
✅ Automated reminders & cheat sheets
✅ Real-time KPI dashboards
✅ On-demand videos & quizzes

Transform chaos into compliance—enroll in VetSnoot Team Builder today!

https://courses.vetsnoot.com/

13/08/2025

Last week I wrapped up my first-ever live webinar on mastering veterinary phone communication, and it was packed with everything from foundational etiquette to advanced triage strategies. 🙌

One key takeaway?
CSR teams carry a huge responsibility. Every call is different, unpredictable, and often emotionally charged. That work deserves recognition.
💬 If you’re a CSR and you’re hearing this, thank you. I get it—and I appreciate you.

Catch the replay if you missed it—and maybe give your front desk team a hug today.
https://guardianvets.thinkific.com/products/courses/Mastering%20Veterinary%20Phone%20Communication

12/08/2025

Tip of the Week: Helping Pets with Weight Loss! 🐶🐱

1️⃣ Assess & Goal-Set: Work with owners to find their pet’s ideal weight.
2️⃣ Educate on Risks & Rewards: Explain how obesity impacts health—and how just 6–8% weight loss can boost mobility.
3️⃣ Engage & Support: Have caring chats, outline diet/exercise plans, and schedule friendly follow-up calls.
4️⃣ Monitor & Adjust: Encourage regular weigh-ins or body-condition checks—and tweak the plan as needed.

Empower your clients to make lasting change—because every pound matters! 💪

07/08/2025

Embrace bold challenges, map your path, measure your strides, and recalibrate regularly to unlock new levels of personal and professional growth. And learn more about how you can pursue this and help your team identify their personal growth goals in the VetSnoot training program! Vetsnoot.com

06/08/2025

📞 Is your phone etiquette working for you, or against you?
TODAY I'll help you take control of client conversations, triage confidently, and protect your team’s time.
🧠 Don’t miss this must-attend session!

Thanks to my friends at GuardianVets for hosting this great RACE-approved webinar!

🗓️ Register before it starts:
https://zoom.us/webinar/register/5317472399485/WN_AQ_E5EXrQ2S0ehFE5S_4eg #/registration

05/08/2025

📞 Ready to level up your phone skills?
Join me and my friends at GuardianVets for Mastering Veterinary Phone Communication: From Etiquette to Effective Triage — a live webinar packed with real-world tips to boost client trust and team efficiency.

🗓️ Save your seat today! https://zoom.us/webinar/register/5317472399485/WN_AQ_E5EXrQ2S0ehFE5S_4eg #/registration

04/08/2025

New Puppy = Education Time! 🐶
Arm your team with six must-share FAQs for every new pup parent:
🏠 Housetraining
🦴 Chewing & Biting
🍲 What to Feed
🤝 Puppy Socialization
✂️ When to Spay/Neuter
💉 Preventive Care

Empower your staff to turn puppy questions into trust-building moments!
🌟 Want more tips and resources? Visit our Veterinary Team Builder course at VetSnoot.com!

28/07/2025

⭐️⭐️⭐️⭐️⭐️ We’re thrilled to hear about your positive experience with us! Helping veterinary practices thrive is what VetSnoot is all about! 🐾💜

Thank you for the wonderful feedback! 🐾

25/07/2025

🎓 Tip of the Week from VetSnoot:

New pet parents don’t always know what to expect, especially when it comes to costs. 🐾

Educate them early about lifetime care expenses and the importance of pet insurance. A $250 bill might not seem like much, but studies show 1 in 4 pet owners feel stressed by that amount or less. 😟

✨ Proactive education = better-prepared clients = better care for pets.

👉 Check out our New Pet Financial Expectations module in the Level 3 Team Builder course for more tips like this:
https://courses.vetsnoot.com/enrollments

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