24/06/2025
Let’s talk about our:
Cancelation Policy
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.
Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a fee (100% of the estimated appointment cost). If you cancel your appointment less than 48 hours before it is scheduled to take place, you will be subject to a fee (50% of the estimated appointment cost).
To avoid a cancellation fee, please provide a cancellation notice at least 48 hours prior to your appointment.
You can cancel or reschedule an appointment by email at [email protected] ,phone call, or you can reach us on Facebook and Instagram.
We do understand that emergencies pop-up. People get sick and may not have someone else available to bring your pet to their appointment. Dogs get sick and are not well enough for grooming. We will try to accommodate these circumstances.