Puppy’s first haircut! ❤️
Starting this Friday, September 15th, Mutt Cuts of Montgomery’s “no show and cancellation policy” is changing. We understand emergencies happen but this is a necessary policy change to continue giving you great care! Unfortunately this has become an every day problem resulting in a policy change. Please understand when you don’t show up or show up late for your appointment, we still have to pay our staff and bills for the day without that income. What is a no show? Our “no show” policy is for anyone who doesn’t show up within 10 minutes of their scheduled appointment time. After 10 minutes, your appointment will be cancelled and you will be required to pay a “no show” fee before rescheduling. Please understand that showing up 10+ minutes late puts us behind a minimum of 20 minutes by the time we check you in, go over what we’re doing and can get your pup in the back which puts us behind for every client the rest of the day. No shows and last minute cancellations with less than a 24 hour notice will result in a charge equal to 50% of your total groom price for that day. This can be paid over the phone or in person but must be paid before we can schedule another appointment. We love each and every one of you and want to continue giving you great care but in order to so, we need to keep our doors open!
Mutt Cuts of Montgomery is passionate about continued learning and providing your dog(s) a safe and healthy place for grooming. We strive to give every client the best possible care and an enriching environment for your pet(s). In order to continue our services, prices will be increasing September 15. Prices are individual to each dog based on breed, size and coat condition so you will be informed of your new price at your next booking or you can text us and we will let you know. Aside from some policy changes we do have new Enriching add-ons that will be available September 15th, so stay tuned for those! Thank you for your continued support, we are so grateful for every single one of you!
Come along with us while we groom this golden retriever puppy, Goose! #muttcutsmontgomery #montgomerydoggroomer #doggrooming #goldenretriever #puppy #fyp