07/02/2025
Hey everyone,
Long post ahead - I never thought I’d have to share this, but here we are and I’ll be honest with you guys like always.
I have experienced being ghosted and left waiting for payments before. BUT, far too many times into this spring and summer has it happened, and it’s starting to weigh heavily on me - mentally and physically.
Whether it's the refusal to pay me: 1. In general, 2. Refusal to pay cancellation fees due to last minute cancellations on owners end, and/or 3. Disputes over payments (don’t want to pay anymore) after we've already begun our program (multiple sessions in) and have signed and agreed upon everything.
Despite offering payment plans, these issues are becoming increasingly challenging. And, we don’t even have to talk about my personal training equipment that has been so kindly lended out on contract and is also being refused to be returned to me.
I haven’t taken action through small claims court yet because I like to give everyone the benefit of the doubt. I would hate to have to do this, but I can no longer accept people taking advantage of my time, my energy, my kindness, and my livelihood,
As a one woman operation, this business is my entire income. When I take on a new dog or client, I pour my heart, time, and skills into the work because I truly care about what I do and the people and dogs I serve. I build relationships with everything and everyone.
Please understand that I also do NOT sign on every client that asks. I have a checklist that I religiously complete upon talking with and potentially scheduling new client evaluations. This is for my safety personally, the safety for my business, but most importantly.. my sanity, and mental health
I do not receive additional money or financial assistance from any extracurricular activities. I don’t get paid from social medias. I volunteer my time outside of my business and do not get paid for being part of other organizations, purchasing items for those in need, or helping strays and abandoned pets. These expenses come out of my pocket and are not covered by my business.
When payments fail to come through, or when they are refused despite our signed contract, it creates significant challenges for me. This is tough and limits my ability to help other clients who genuinely value my work and who want to make the necessary changes needed to help their dog!!
I want to emphasize that prompt payment is not just about money and it never will be for me; it’s a matter of respect and professionalism of both parties. I love being able to assist animals in need and helping dog owners with their pets. This is my passion.
I understand that life gets busy, but please COMMUNICATE with me if any issues arise. Just like you would communicate with your childs school, or your doctor, or even your boss at work! It truly makes a difference. Without communication, my ability to help is limited.
I am extremely understanding and flexible and absolutely kind when working with clients. I will never get disrespectful, even if I’m being talked down to as the professional, which happens extremely frequently.
Honestly, I often let things slide in my contract for clients who demonstrate genuine effort and commitment toward their dogs. I adapt my schedule to accommodate my clients and rarely adhere strictly to my business hours to ensure they receive the help they need.
If I did, I would not be able to help as many dog owners as I do with my traveling business structure.
Communication is key. Just as you wouldn’t expect a dog to read your mind, you can’t expect someone to know what you want without proper communication.
Now, let’s discuss the contracts I utilize for my dog training and pet sitting services.
THEY SERVE FOR SEVERAL IMPORTANTT PURPOSES:
1. To Protect My Business: Contracts set clear expectations for both parties, outlining services provided, payment terms, and procedures for changes. This clarity helps prevent misunderstandings and ensures the continued quality of training for all my clients. Note: my contracts are read verbatim to every single client.
2. To Ensure My Safety: When working with dogs, especially those with behavioral issues, safety is paramount. Contracts include essential details about the programs, the dog's history, and any specific concerns, allowing me to prepare and respond effectively during training sessions.
3. To Keep Your Dog Safe: Training involves building trust and understanding between you and your dog. A contract outlines the training methods and goals, ensuring we work together to create a positive learning experience for both you and your dog.
4. To Establish Accountability: Contracts hold both parties accountable for their commitments. I am dedicated to providing the best service possible, and you are expected to adhere to the SIGNED AND AGREED upon terms, fostering a productive professional relationship that could even lead to friendship!
5. To Clarify Policies and Procedures: Contracts detail my policies regarding cancellations, rescheduling, and payment terms, preventing confusion or frustration during necessary changes and allowing us to handle such situations smoothly!
6. To Provide Legal Protection: In the unlikely event of disputes, a written contract serves as a legal document clarifying the terms of our agreement and protecting both parties' interests!
I am committed to continuing my work in training, pet sitting, rescuing, and educating while giving back to my community for many years to come.
To prevent burnout, I must take preventive measures, and these contracts help ensure we all stay aligned and provide peace of mind.
I genuinely appreciate those who recognize the effort I put into my work, your support means the world to me. This business means the world to me. The animals mean the world to me.
