BEFORE BOARDING –
1) If you have decided to board your pets with us during your holidays please make booking at least one week prior to the boarding date.
2) To ensure all pets wellbeing, please make sure that your pets are properly vaccinated as dogs are allowed to roam freely within the house and play with other dogs.
3) If you wish to bring along toys and snacks you are welcome to do so.
4) If
there are any special things that requires extra care (Animals with impairments, food allergies..etc) Please let us know when the booking is made so that we have sufficient time to prepare to ensure you pets will be 100% comfortable during their stay.
5) Please also make sure that FULL payment is settled when your pets arrive at our boarding house
6) We also offer Pick up and Drop off service, The price will be charged depending on the distance. DURING BOARDING –
1) Please note that we will not accept dogs that are currently in season..
2) In the unlikely event that your pet needs veterinerary treatment, We will try and contact you via phone or email and seek for instructions , if we are unable to reach you, we will make decisions based on the welfare and best interests of your pet. (Please note that all veterinary fees are the responsibility of the owner and must be sorted out on presentation of invoice.) AFTER BOARDING –
1) After your pet’s holiday, it is not unusual for habits to change; they will start adjusting back to their old self at home and will usually get back to normal within 2-3 days. Some common post holiday behaviors includes: Excessive thirst, Upset tummy, over excitement, being quiet….etc. Please remember that it’s important to re-establish all the usual home patterns and follow your normal home schedule.
