21/04/2026
Celebrating our Amazing Client Service, Medical Records and Administrative Team!
This week at VCA Colonial Animal Hospital, we’re shining a big, heartfelt spotlight on our amazing Client Service Representatives (CSRs), Medical Records and Administrative Team-- the true heartbeat of our hospital.
From the moment you call us to the moment you leave, our CSRs are there every step of the way — answering phones, scheduling appointments, welcoming families, supporting anxious clients, managing paperwork, and helping keep everything running smoothly behind the scenes.
Their job is so much more than anyone can fit into one post. They are often the first friendly face you see, the calm voice on the phone, and the caring presence that helps both pets and people feel supported.
They juggle so much each day with grace, compassion, patience, and a true love for animals.
We are incredibly grateful for their dedication, kindness, and endless support. Thank you for being the glue that holds so much together and for the warmth and care you bring to our hospital every single day.
Help us celebrate them this week — leave a comment, share a kind word, or simply say thank you. They deserve it!
Thank you Guthrie, Jennifer Z, Jennifer W, Courtney, Ashley F, Ashley K, Julie, Kayla,Jasmine, Adam, Simone and Sue.