12/04/2021
If you would like to order from us then please hit the email address or copy and paste to your email provider. We are always happy to help here. At present due to the restrictions being imposed by European Countries, and because we are no longer part of Europe, there are import tariffs added at Customs. If you wish to order, then all import fee's are your responsibility, and they are beyond our control.
Please check prior to ordering the fee's your Customs Port of entry will require of you BEFORE making an order any paying. We have no control over what your Customs will charge you. We do not make refunds just because you have failed to find out and understand.
We will ask you before accepting orders, that you understand your Country of Delivery Customs rules. If you fail to confirm, then we will cancel your order. Confirmation time will be 72 hours. This time will allow you to measure your canine companion, and forward their measurements to us with fabric requirements. Because all items are CUSTOM made, like humans, all canine/feline's are different. So once measurements are sent to us, we will confirm these back to you, and as such, the fabrics are cut, and are now yours. Depending these measurements these items will be made up and will be with you within 6 weeks, depending on fabric selection.
Fabric selection depends on stock we hold of that fabric, dependant on Colour/size required/availability. We have many suppliers so do just ask, we may just be able to find that certain fabric nobody else can find. You just don't know if you do not ask. I will not refuse just because one supplier can not get something. If you can afford it, I will find it. Satin, Duchess Satin, specific designs required, as in personalisation, we are always happy to help in any way we can.
So what does your Pet need, prominant wording, for Special Needs. Special Wording. Numbers? All can be done. We will offer you as much as you desire, we are happy to advise you via email at any time, we understand not everyone likes live chat. My needles are ready to help you design what YOU need. I do understand what Special Needs really are, What do you desire that is different from the rest?